cook

sous chef

steward

host/hostess

porter

Fontainebleau Las Vegas

In my personal experience after working as a barista for a whole year, I will say that I got the short end of the stick. Though I was hired as an on-call barista, I was put in a pretty good spot on the seniority list and managed to work the shifts I wanted to work at the cafe I wanted to work at and trained so hard for and managed to pull 40 hours a week. I even signed the shift bid that I was gonna get so that I can solidify my schedule.

Everything was going well until it hit half way through the year and I was pulled to the side and basically told that the hotel is not making enough money and to stay temporarily on-call until the hotel is at a good spot financially. Not only that, I had to wait for a call every week to get the shifts that I wanted now, which I'm content with, but it was kind of annoying at first.

Once it hit 3/4 through being a Barista here, one of the cafes shut down for good, and all the full-time baristas were put on top of the on-call seniority list, bumping me down the list and also made it harder for me to get the shifts I wanted to the point where I would have to work graveyard shifts, which I'm not too keen on since I was at a good spot where I was getting a lot of tips (avg $120-150), which for a Barista is pretty impressive! But working graveyard basically reduced it to just getting hourly.

I'm still working at the hotel but in a different position where I'm getting paid better, but I'm staying very well aware of what's going on in the hotel since there is a potential of losing your spot.

What is the best part of working at the company?
Fountainebleau is a terrible place to work. They fire their workers every month. Someone's getting fired for doing absolutely nothing. Fountainebleau's HR so-called people's department is the worst in Las Vegas. They do not follow the stages of discipline, which is counseling all the way down to Separation, they just separate you, no matter what you do, you're separated !! They're firing people for things that they should just get counseling for maybe a day or two suspension and return to work.They are just letting people go.They are a terrible, terrible company to work for!!!!!

What is the most stressful part about working at the company?
The most stressful part about working at fountain blue. Is going to work every day, not knowing at the end of the shift, if you're gonna be terminated for whatever reason that is extremely stressful to us that fountain blue!!!

What is the work environment and culture like at the company?
Very highly stressful working environment. How could we make our guests happy when we're worried about whether we're going to have a job at the end of our shift or not!!

What is a typical day like for you at the company?
Extremely stressful!!!!!!!
Very stressful hostile environment!!

The job can get stressful due to poor management and coworkers. The language barrier with other ethnicities causes difficulty with communication.  I seen a review stating that “other ethnicity will treat you poorly” which is 110% TRUE!!! I’ve never been belittled because I’m not a certain race. Since I’m a steward, I clean after the cooks/chefs. I have never experienced such BIG HEADED/EGOTISTIC people in my life until working HERE. Most of the cooks are SLOBS!!! I understand my duties but that shouldn’t mean that they can just act like kids and be a complete MESS!!! I say poor management because I HAD TO TRAIN MYSELF in the workplace. Just because I have experience, that doesn’t mean that I should know where things are!! I’m also still having issue with my employment status being on call that’s preventing me to receive any and future benefits. I’ve brought this attention to management and still nothing! And every time I try to seek one of the management to fix this issue, I get belittled by everyone in the steward office like I’m not suppose to step foot in there. My next step now is to just go straight to UNION and or HR to fix this! 

What is the best part of working at the company?
Paid weekly and the employees paid by the hour are great to work with. 

What is the most stressful part about working at the company?
Management is rude and disrespectful while also being unorganized and chaotic.

What is the work environment and culture like at the company?
Very militaristic. You cannot talk much before you are yelled at to stop talking. 
Some people are easier to pick on and management takes advantage of it. 
Very fast paced with contradicting instructions. 
Very unorganized and chaotic. 
Does not support career growth and professional training. “The needs of the company” is more important. 

What is a typical day like for you at the company?
Show up to work, get tasked in passing. Expected to check in between each step of a task. When I would check in for tasks i would be met with “Don’t bother me I’m busy”, from management. There is no clear way to track which tasks are being worked on, (reason for the constant check-ins). Once tasks were clear, I would work 9+ hours and then take my hour break during my last hour of work.

The owners don't know how to run a casino, so they bring in outside "experts" that don't have any experience, rather than hiring or utilizing the skills of staff with experience. A typical day was spent with no communication from management, no feedback, no direction, no engagement. Your work there doesn't matter, so you're not motivated to do good work.
 
There's no passion, only hierarchy, which gets old quickly. Instead of developing, training, and placing trust in managers, leadership prefers to micro-manage everything, expect you to get feedback on things you weren't trained for, and only provide feedback when you don't do well.

Ultimately, I learned a lot of ways not to do things while working there. The hardest part of the job was continuing with little or no direction or insight into my workload. Most of the culture seems like a façade, because it’s not felt in the department. The only enjoyable part of the job is that there are some nice people who have been hired there.


This place stressed me out so bad, I should have known from day one that it would end badly. The upper management has really lofty ambitions and sky-scraping expectations, but provides absolutely no communication or clarity on how to execute any of it, because they themselves don’t even know. A lot of the departments recently were overhauled and people have no idea what they’re doing. The hiring process is so frustrating, wardrobe is a nightmare, they’ll move you without warning or information, and they’ll change your pay rate without communicating it to you. They’re not clear about how their own processes work and it all feels like you’re intentionally set up for failure. I walked out after two months of bs and I’ll never look back. 
The only positives I saw at first were the 8 hour shifts with paid lunch breaks and free lunch, and weekly pay. The weekly pay was great but the food they provide at the EDR made me and all of my coworkers sick. 

The work they make you do is not worth what you’re being compensated. The managers will give you false promises and have extremely high expectations. You won’t be properly trained on all of the tasks they expect you to complete throughout the day, and half the time you won’t receive answers to your questions, because no one knows the answers! The spa itself is beautiful, but most of the amenities do not work the way they are intended and we are expected to tell guests that’s exactly how they should be. Many of these clients have these amenities in their homes; they know exactly how they’re supposed to work, so you’re made to look a fool. Everyone has different ways of doing things, it’s very unorganized and there is not proper leadership. Honestly it is not worth your energy. 

I  am an original team member. I  started working for Fontainebleau  before it even opened I  Helped setup all of their retail stores. At first everything was great we worked side by side with one of the families that own the property. they took great care of us, very respectful and appreciative. Then after grand opening EVERYTHING CHANGED. Attitudes from leadership, family started acting like they did know who you are anymore, people getting fired right and left from various departments without warning. I couldn't believe it.  The family tries to run it like its Florida not Vegas and because it's not Corporate there are no rules to how the choose to run things so just remember that if you decide to leave a job you put time in to start working for Fontainebleau

FBLV is easily the worst company I have worked for throughout my time working in kitchens. Terrible management, there is really no one that has your back and if you are being disrespected by your supervisor, boss or an exec, good luck. At that point you're better off just leaving like I have and many others that joined FB thinking this casino was going to be more inclusive than others. This is not a company you want to join if your goal is to move up to a better position someday.

The job itself was way too basic and sadly I was not allowed to cross train on other stations which is exactly the opposite experience I wanted to have in the kitchen. Leaving was the best decision I ever made and wish I never joined FBLV to begin with.

I applied for a full-time position. In my interview I was told that there weren't any full-time positions. So I took the On-Call position, even though I was being lied to at the very beginning. After my training period was up, they didn't call in for 8 days straight. When they did call me in, they called me at 8pm asking if I could come in at 10pm. The uniform people have no clue what they're doing. I had to be fitted 3 times because they lost my measurements. There is no communication between the teams and the managers. They would take people from different departments without telling anyone. I also didn't like that I was working different cafes every other day. It just seems so disorganized. 

Top Job Titles	Average Salary
Cook 63 salaries reported	$27.41 per hour
Sous chef 49 salaries reported	$63,918 per year
Steward 22 salaries reported	$25.61 per hour
Host/hostess 24 salaries reported	$17.05 per hour
Porter 26 salaries reported	$25.85 per hour

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