service coordinator

accounting clerk

developer

secretary

regional manager

Frank D. Lanterman Regional Center

Having worked for highly professional and well-established organizations, it does not take months to recognize a deeply unhealthy workplace culture at Lanterman. The level of toxicity becomes apparent very quickly.

While workplace gossip can unfortunately occur at any level, what is most concerning is that at Lanterman it often appears to originate within leadership. When this behavior is modeled from the top, it reflects poorly on both the organization’s standards and its leadership maturity.

Prior experience in prestigious companies sets a clear benchmark for professionalism, accountability, and structure. Against that standard, the gaps at Lanterman are difficult to ignore.

The organization appears to be perpetually overwhelmed—constantly hiring and cycling through projects—yet these efforts seem to address symptoms rather than the root issues. Instead of investing in cultural and leadership development, the focus appears to remain on surface-level solutions, such as repeated onboarding and hiring materials.

This environment ultimately undermines morale, trust, and long-term sustainability. 

We conduct meetings at client’s homes and at the Regional Center. We telecommute in order to complete reports on a monthly basis. A typical day at work is checking emails, completing annual reports, submitting funding for services such as Social Skills and Adaptive Skills. I have learned how to manage a caseload of 87 and manage multiple computer programs such as Kea and SANDIS. Management is great at the center. Management has an open door policy and is always willing to answer any questions coordinators have. The hardest part of the job would be following up with difficult parents in order to get parents signatures on the Individual Program Plan contracts in order to fund services. The enjoyable part if this position is the smiles of family’s faces and seeing clients improve their lifestyles.

Don’t expect to easily move up in this organization as they value favoritism and nepotism. The current Assistant Director I is best friends with the newly hired Assistant Director II. The HR Director is the sister-in-law of one of the Directors of the center; they make you sign a form upon hire regarding conflict of interest, when they are the ones participating in conflict of interest with their favoritism and nepotism within the company; they don’t care as they are higher ups and can do whatever they want. This is a good place to learn, but not to stay. Don’t invest or have any high expectations regarding growth opportunities. 

Over 70% turn over always hiring stressful work environment and the union does nothing. The hardest part is trying to get proper training and trying to bring the cases up to date and in compliance. 

If you try to complain they will somehow put you at fault. Upper management doesn’t know much about how the program is ran and have many excuses for not supporting you. 

In general a good job and pay is okay but not the best. It’s hard to make a comfortable living under this salary based on the market. If you add up all the benefits and vacation, it’s actually a good package. You definitely won’t over work past your hours and you will always have vacation and sick time to use.

Working at the Frank D. Lanterman Regional Center has been a wonderful experience and such a comfortable and professional working environment. Employer offers extensive benefits package along with job security and opportunity for growth in the workplace.

Managers can be too micro in an environment where you need to have flexibility to schedule your own appointments, management often make this impossible 

Very stressful ans time consuming. Nonetheless, management had a open door policy for any concerns.  I had a very understanding manager, who was always available to answer any questions.and would be open to suggestions to improve client relationships.

Great work enviroment. However you don't even know who is in charged I was here only for about a month. Let go after and didn"t gave me a good a excuse as to why. I would arrived to work 20 30 minutes early to get ready for the day and that wasn't even enough for them.

It was nice working with the developmental Disable persons and especially when I need to translate for them.  This is where I was given the opportunity to start my secretarial skills.

Top Job Titles	Average Salary
Service coordinator 4 salaries reported	$6,682 per month
Accounting clerk 3 salaries reported	$3,926 per month
Developer 1 salary reported	$7,868 per month
Secretary 2 salaries reported	$5,093 per month
Regional manager 1 salary reported	$9,606 per month

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