back office medical assistant

medical office assistant

dental assistant

referral coordinator

insurance verification specialist

Friends of Family Health Center

Honestly when I first started there, work environment was great everyone got along and it was as if we were more than coworkers. I felt like I was making a difference in patients lives. Overtime this place made me hate working in the medical field. It became EXTREMELY demanding and all they really cared about was the numbers, it didn’t matter if we were stressed out from all the work they constantly kept adding to our responsibilities. It felt like every week there was also new drama arising with both patients and the workers. There was constantly favoritism and it was pretty obvious, if you weren’t one of the “favorites” you’d pretty much constantly get in trouble for everything. That office really burnt me out and my other coworker. Wouldn’t recommend this place unless youre looking to be overworked and underpaid. 

The experience and knowledge I obtained while working at Friend of Family Health Center is priceless. The CEO and CFO genuinely care about each and every employee. I really enjoyed working there and would work there again if presented with the opportunity. I have worked in the banking industry, real estate and in other professional fields, but have never felt as valuable and appreciated as I felt working for FOF. Overall this is the best company I have ever worked for! This is a great organization that maintains true to their mission statement and core values:)

What is the best part of working at the company?
The best part is when you get to make a difference in the lives of your patients and their families.

What is the most stressful part about working at the company?
Having to report to a manager who is clueless about your position. Someone who hides behind upper managment instead of adequately offering guidance and feedback. Be prepared to be expected to perform several tasks outside of your stated job description. " We all wear many hats here" basically code for we will work you until you speak up.

What is the work environment and culture like at the company?
Toxic, gaslighting, clueless and vague managment

You learn to schedule and assist patients with their needs. However if you’re looking to just get your foot in the door in the medical field it’s okay. You will not grow with this company they do not care about their employees. If you want a company who doesn’t pay you for what your worth go find another well rounded company that will help you level up. There’s also a lot of favoritism which should not be allowed in the workplace.

Management does not have your back when your right they brush everything under the rug if it means they have to investigate or do any work. There not about employees just a quota of the month. Very disappointed on how they treat there employees.  They kept people working even though COVID-19 was going on effecting a lot there employees and just covered it up. Not a place you want to work.

Coworkers and staff are the best part of this place. 

There is NO room for advancement here. Been here for years because I need the job but they never have internal promotion opportunities or options to learn and switch departments. 

This place could be so much more if management prioritized more and knew what we the staff need.

I am still connected to people I met there to this day. I learned an amazing amount of skills. My direct supervisor went above and beyond to advance my opportunities. The CEO always wanted the best for the patients.

Only do what you've been hired for, nothing more. Most staff is nice but management dosen't care about anything other than the numbers. You will be asked about how to better the company but nothing's ever changedyou s

Management is never on the same page and you are punished and targeted if you speak up about issues . The pay is horrible for the amount of work that is asked of everyone. The employees are underpaid and undervalued. 

It was a hard job, but fair.  My manager was great to work for! New ideas are welcome. Patient care is a priority. The company is always looking of ways to improve the clinics from patient care to staff.

Top Job Titles	Average Salary
Back office medical assistant 15 salaries reported	$22.20 per hour
Medical office assistant 9 salaries reported	$22.50 per hour
Dental assistant 2 salaries reported	$24.00 per hour
Referral coordinator 2 salaries reported	$22.00 per hour
Insurance verification specialist 3 salaries reported	$22.50 per hour

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