hvac technician

hvac installer

sales advisor

customer service representative

electrician

GAC Services

I've been at GAC services for four years now as an installer and have spent a small amount of time on service as well. Overall the experience is a positive one and I will say that the environment as a whole is very welcoming and willing to help you improve so long as you're able to adapt and learn as well. However, strictly speaking from a install point of view their are glaring issues involving salesman and the current structure  of how quickly jobs are turned around to make money. From a business standpoint I can understand why but as an installer you could potentially have days where a job will be completely wrong from the duct work that is premade all the way to communication with the customer all because of a few mistakes from sales that could easily solved by having a QA person go to a job to make sure that what is planned will work. The QA position has been turned into a "project manager" which basically means that whoever the PM is will sit behind a computer and plan a job from the ground up based of information that the salesman gets which is almost always a recipe for disaster as most salesmen have minimal experience understanding what will and wont work. In their defense that decision to remove QA is on the higher ups and I cant expect salesman to do something that they weren't hired to do but based on GAC having a grey area when it comes to what your job entails and the workload you are tasked with I think it is fair enough to say that they need to improve. On the service side it seems to be your typical service that you'd see in any fast moving established HVAC company but with a higher influence on selling. I have spoke with several service techs who have since left for multiple reasons but the main one they had in common was that if they cant meet there revenue numbers they have a hard time getting any kind of raises. Also on the subject of money it is very hard to get any manger to talk money with you especially if you're a younger tech or have little experience in the trade. I personally cannot attest to this as I feel I have been treated fairly and have felt rewarded for all my handwork and dedication but it is obvious seeing how reviews are handled and how most higher ups would rather avoid talking one on one about real issues. Overall I will reiterate that by no means is it a bad company to work for if you are an aspiring technician trying to break into the trade but long term you will probably find yourself being frustrated with the stubborn management and poor decisions made by higher ups without fully considering their employees opinions on real pressing matters.

GAC is a company where a person with the right attitude and work ethics can advance their career.  I wouldn’t work there if you are not willing to work hard. Someone wrote a review about the company only worrying about the bottom line. What successful company doesn’t care about the bottom line, and how else would you be able to make more money if the company doesn’t make more money.  Wherever I work I want the company to make a lot of money, and to work for a company willing to share the profits. GAC did share and gave us bonuses. And unlike some other companies they provided 40 hours a week all year round and although being on call stinks, they rotate often so your never on for a week at a time. 

Good place to learn and get your foot in the HVAC field. You will be told there’s room for growth but this company is a dead end, ran by folks that are greedy and only have their own best interest in mind and not their employees. Management demands a lot but don’t compensate technician with reasonable wages despite making thousands/millions and a company location expansion. When asking for a reasonable wage they’ll tell you to “pay yourself” by overselling  or taking on extra calls for a $20 a week bonus. I had to work 60-70 hrs just to make 800-900$. Told to jump through hoops for a raise despite workload and variety increases. They’ll tell you sell items/services for a commission incentive bonus,  when you sell a service or item that costs them 20$ marked up 200-500% or perform work 100% profit, only to get no more than 15-50$ extra. That’s if the office remembers to do paperwork correctly. Not a place for long term employment/career development/growth. Good place to learn basics and get foot in industry. 

Stay far, far away from this company for both employment and as a customer, you will be incredibly disappointed. If you expect a healthy work environment with fair compensation, good communication, ample opportunity for advancement, a healthy work-life balance, a manageable workload, stable work conditions, you can forget it. Don't waste your time, and don't refer anyone to use this company. They overcharge for the simplest of repairs/services while ripping off customers and expecting to rake in millions by ripping off their customer base. Those 5-star google reviews are mostly from begging and bribing angry customers with free memberships or heavily discounted services. Worst company I have ever worked for.

At the location, there were times everything didn't get finished. The work was sometimes too much because it was done during the time employees were there. Cleaning and dusting was constant as workers tried to not be in the way of us doing our jobs. The co-workers were friendly and we all were busy for the entire shift. The hardest part of the job was to finish everything, so the next day we could move to start on something different. The most enjoyable part of the job were the working hours.

Decent place to work, you will be a road warrior, spend lots of time in your work truck, but that's normal for HVAC sales. Pretty big disconnect from Sales to Installers and Sales to Service. Cultivate those relationships on your own. When I worked for them, they were going through some huge changes which resulted from losing several long-term tech's and installers. Concerning to learn your first week. Pay was less than other shops, but hours were better. Just depends on what matters to you most!

They like to say people first … that’s the biggest joke!
You aren’t judged on your performance, if they like you should do well. 
It seemed like you are always fighting an uphill battle. 
Many conflicts of interest, like the acting sales manager gets to run sales calls and has the ability to pick and choose 

Fast paced, sharp mental skills, critical thinking and common sense. learned a lot of things from small things like cleaning up to thermostat configuration as well as electrical and a bit of plumbing. culture is fun and social if you open yourself up to the people there. hardest part is being consistent and always finishing on time. at first it may seem hard but the workers there have good hearts and most of them will want to help you be better.

Company has alot of work. Company is very sales driven. They do not pay the most knowledgeable or best selling techs alot of money. Very poor pay compared to other companies.  Will run you all day and overtime as much as they can. Service manager has little to no hvac technical abilities.  Better companies out there.

Since new management has taken over there are so many changes. They no longer do any type of bonuses. They don’t give raises being there 3 years and never gotten one and others say the same. They say we’re not in a position to give raises but the work loads are increasing. They even stopped doing the company picnics!!! 

Top Job Titles	Average Salary
Hvac technician 7 salaries reported	$85,000 per year
Hvac installer 11 salaries reported	$27.41 per hour
Sales advisor 3 salaries reported	$115,000 per year
Customer service representative 7 salaries reported	$22.00 per hour
Electrician 1 salary reported	$26.50 per hour

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