medical receptionist

midwife

medical office manager

ob/gyn nurse

nurse practitioner

Garden OBGYN

TOO MANY CHIEFS/NO COMMUNICATION
Headquarters has NO IDEA what they're doing, or how the other offices operate. Everyone wants to be the boss and there's a great lack of communication, it's entirely too stressful. Office managers/reps send out emails and it's as if headquarters ignores them or just doesn't care because they aren't the ones physically in the office(s). 

MISLEADING/UNPROFESSIONAL
You should do this anyway, but just incase they sweet talk you and tell you they'll get it to you soon, GET EVERYTHING IN WRITING, ASAP! DO NOT TAKE THEIR WORD. They don't send things to you right away, you have to constantly remind them or email a chain of commands in order for things to be done correctly. If you want things done right, email the medical director too, because everyone tightens up when he's involved (He's kind of rude, kind of nice, kind of stale, zero tolerance type of guy; his demeanor makes people very nervous, but you can tell he wants the best for his company). If you do your job correctly, his demeanor shouldn't scare you, but obviously most employees at Garden Obgyn cut corners or just have no backbone. Lastly, the medical professionals that work in the offices make one too many silly mistakes and the office managers or other employees are having to fix it all the time, it's exhausting.


-GREAT EXPOSURE TO MEDICAL FIELD, MY OFFICE MANAGER IS AWESOME! 
-GREAT LEARNING EXPERIENCE FOR ANYONE WITH THIS TYPE OF MEDICAL PASSION.
-GREAT LEARNING/LESSONS FOR REAL WORLD AND HOW TO DEAL WITH AN UNORGANIZED COMPANY.  


Nothing they said in the interview was true. Hours are terrible, often leaving at 10pm. When you start as a provider they require every Saturday for 6 months, but they don’t tell you that after 6 months it’s mandatory every other Saturday. Was promised a “6 month ramp up period” to get acclimated to the practice and the patient load. Wrong- by week 2 you have a full patient load. The call center will double and triple book appointments, and when there is a long wait time for appointments (obviously) the providers get in trouble. It is impossible to get ahold of anyone from HR or upper management. They won’t respond to you unless you become irate, make threats, or bring a lawyer into it. No lunch break. Holidays are not paid, and on the week of a holiday (ex: Xmas on Monday) the office is closed Monday (unpaid) and they will extend the panels for the rest of the week to make up for the missed appointments on Monday . The extra time is unpaid and you have no choice in the matter. They require that you run absolutely every test possible on every patient, regardless of how healthy the patient is. Lab results often take 1 month to be uploaded by Garden Lab, including Pap smear and std testing, so patients are often left with untreated infections for extended periods. The providers are then left to explain to the patient why the results took so long, when we ourselves don’t even know how a Pap smear could take a month to process. Overall, I’m not sure how this place is still running. The stress of working here was unreal. Also, you don’t start accruing vacation  or sick time until 6 months. 

A typical day at work is fast-paced and demanding, requiring constant multitasking, answering calls, scheduling appointments, and ensuring patient concerns are handled with care and urgency. It’s a job that keeps you on your toes, with little downtime.

What I’ve learned is the importance of patience, efficiency, and clear communication. Balancing quality service while maintaining speed is a skill that grows over time.

Management plays a key role in setting expectations and ensuring the team stays motivated. Supportive leadership makes a difference, but at times, high demands and pressure can be overwhelming.

The workplace culture is driven by teamwork and dedication. When everyone works together, it creates a positive environment, but stress levels can rise when workload increases without enough support.

The hardest part of the job is keeping up with the high call volume, ensuring appointments are booked correctly, and managing patient concerns while maintaining a friendly and professional attitude.

The most enjoyable part is helping patients get the care they need and working with a team that pushes toward common goals. When things run smoothly, it’s rewarding to see the impact of our hard work.

However, financial growth and opportunities can be limited, making it challenging for long-term career advancement. It’s important to stay motivated and continue improving, even when opportunities feel scarce.

This is the most unorganized and toxic work environment. The way the owner treats the workers of their practice is absolutely terrible. The owner of the practice threatens to fire his own employees on the spot. The owner will even call and personally tell you not to show up anymore. The owner of the practice makes the devil look friendly.  The company itself is horrible due to no structure. Their corporate makes new and different rules every day. Corporate especially can say whatever they want to you, no respect for you as a human being. No one has a clue on what they’re talking about. Everyday there is an ongoing issue whether it’s with theIr call center, corporate itself. They have no care or compassion for employees. They will cut hours and don’t care to do it. They cancel and make changes to the schedule without notifying staff. This company will suck the life out of you. Even when you’re not on the clock they’re hounding you. There is no moving up in this company. You’re not allowed to make any mistakes. If you do, you get written up. There is no training in this company. You learn from your coworkers as you go. No one in the company even stays past 5 months because they’re so fed up with this place. The only positives would be your coworkers whom are as miserable as you are.  SAVE YOURSELF!!!!

It was hard work I’m not going to lie. They did expect a lot from you and it was a lot of work to do all the time very very fast pace. Not to say that I wasn’t up for the challenge. I was pushed in many many ways and I’ll admit that push definitely made me grow into a better employee. However working here is not for the faint of heart. I started off as a receptionist and ended as a manager. It took a while but I did meet  my goals and they did eventually recognize me as a strong employee. We went through a lot together so I will not say I don’t like the company. They do definitely have some things to work on. Like scheduling and treating the employees better offing better pay because  the workload is a lot. All in all if you’re looking for a place that’s going to challenge you and help you grow and you think you can step up to the plate I would work here however be prepared for some things that you don’t like but I think that comes with all jobs at some point. Honestly I feel if you do your job don't what you’re not supposed to do and work accurately you shouldn’t have a problem.

This company has a lot of potential. There are over 10 locations meaning that the call center manages a high volume of patients, and that isn't by coincidence. The doctors and clinicians work tirelessly to provide the best patient care allowing people to feel secure that their health is in good hands. However, like anywhere- it has it's quirks. 

You can think of it like manufacturing: when production is backed up, it can slow down everything else. This happens because work isn't distributed properly. Oftentimes I have found myself doing work that seems redundant, taking away from work that could be done to make the call center more effective. Supervisors are encouraging but are limited in their ability to make change, making it difficult to develop the place further.  In addition, the manager seemingly doesn't understand his employee's frustrations -being that he is an extremely busy man- creating some communication blocks.  

Nonetheless, the culture is great.  The girls are young and inviting so it has been easy to adjust and feel comfortable.  We all share similar views and so it's easy to relate to one another and this makes the day go by quickly. OH, and they provide snacks! :)

I learned so much at Garden within the short period of time I worked there. I went in with no medical experience and left knowing how to draw blood, do and process covid swabs, prepare rooms for clinicians (depending on what the visit is for), and how to do vitals and chart intakes. The job itself is actually kind of fun and easy. You get to interact with lots of patients and most of them are great people. The job isn't bad when they have the proper amount of staff scheduled. Sometimes it'll be 2 MA's to handle up to 50-60 patients, process their labs, and clean/stock rooms which can get extremely difficult. Depending on how much you know you can make about $16-$17 an hour, which is way below what you deserve for the amount of work that's done. The other MA's are okay, but a lot of them don't have a good teamwork mentality. It's every man for themselves and when something goes wrong, fingers are pointed everywhere. The managers expect too much out of the MA's. It's a good job to begin learning what the medical field will be like, but it's not worth staying there for a long time. 

Since joining the office in March of 2019 in the collections department. I  have enjoyed working with my co-workers, who have shown me respect, friendship and most important, their full support in getting my work done on time and efficiently. It's a real team effort that has the full support and guidance of our direct supervisors, who have shown me their professionalism as well as their compassion when I needed it most. In my thirty plus years of working for either myself or other companies, I have found this office to be stress free and a pleasure to come to work to each morning.  This is because you never have someone on top of you micro-managing, but instead are given the responsibility to perform your job.  If you don't, then obviously it will be addressed accordingly.  I hope to be a part of this rapidly growing office for the foreseeable future and contribute to it's growth. I would recommend to anyone who has an interest in joining us, to do so, and see what's possible here.  

GA 
Collections Specialist

Workin to this environ is really life changing. It will gives assurance and they are hlpful.
I'm really drawn to the job role you've posted. My background in call center environment, where I gained valuable experience. I also supported healthcare providers, addressing their concerns and ensuring they received the assistance they needed. Then, I spent another two years in e-commerce, handling customer inquiries, processing refunds, and managing returns.

Following that, I transitioned into a Virtual Assistant role, assisting US-based clients with various administrative tasks. These tasks ranged from reviewing contracts and making calls to handling data entry and managing their CRM systems. Throughout my journey, I've honed my ability to build rapport with clients and colleagues alike while efficiently multitasking to meet deadlines.

Overall, my experience as a Virtual Assistant has allowed me to embrace a diverse skill set and approach new challenges with enthusiasm. I'm excited about the opportunity to bring my skills and dedication to your team.


I have been working with Garden Obgyn for over 10 years, I am board certified in obstetrics and gynecology and Maternal-fetal Medicine (double boarded). I specialize in obstetrical and gynecological ultrasound and high-risk pregnancy. We have excellent sonographers and I do enjoy good support from the nurses, administration, and management. The goal of the company is to provide state of the art obstetrical care if I need to do an extra test that will benefit the patient the leadership will always approve it even if the insurance company refuses to pay, in collaboration with other health care providers we are also able to do meaningful research that we present to national and international conferences. I strongly feel that company leadership creates a good working environment where patients can get the best outcome and employees are satisfied. I have found everyone at the company to be incredibly friendly, supportive, and driven. The work environment emphasizes teamwork and recognition of hard work.

Top Job Titles	Average Salary
Medical receptionist 15 salaries reported	$21.80 per hour
Midwife 13 salaries reported	$190,000 per year
Medical office manager 7 salaries reported	$66,071 per year
Ob/gyn nurse 2 salaries reported	$147,500 per year
Nurse practitioner 3 salaries reported	$160,000 per year

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