behavior technician

board certified behavior analyst

center manager

Genesis Behavior Center

A typical day at work:

Each day felt more like unstructured childcare than ABA. Expectations were unclear, and support was minimal. You are placed with clients after just a week of shadowing not with a seasoned therapist, but another brand new BT who is also still learning.

What I believe I learned:

If nothing else, this job will teach you all the red flags to watch out for in a company. It's a crash course in setting boundaries, advocating for yourself, and advocating for your clients when systems fail. I also learned how to spot favoritism, how to document for my own protection, and how important ethical, professional supervision is.

Management:

Lack of transparency, lack of organization, and clear favoritism. Despite requesting full-time work, I was given 6 hours per week. Scheduling and case assignments seemed to be influenced more by internal favoritism than qualifications or availability. I never once had a consultant formally evaluate my work, check in about my performance, or even sit in on a session.

Workplace culture:

There’s a strong sense of "just figure it out." Very little formal training, no ongoing development, and limited communication. It often felt like an "us vs. them" dynamic between staff and management. Confidentiality concerns were also rampant.

Hardest part of the job:

Working without proper training or support. Feeling unprepared while still expected to provide meaningful support to clients. Also, witnessing breaches of HIPAA/confidentiality like storing patient data on personal devices and using apps on private phones—was deeply concerning.

Most enjoyable part of the job:

The clients themselves. Despite all the challenges, working directly with children and families was incredibly rewarding. It’s unfortunate the company structure didn’t support that experience better.

Additionally:

This job does not resemble a legitimate ABA company. It feels more like a day care with therapy buzzwords.

There were two different company pages on Indeed, which raises some questions.
Allegedly, some of the reviews posted are written internally.

My advice: If you're new to the field, you may gain some insight here, but be cautious. You deserve thorough training, ethical leadership, and a safe work environment for yourself and your clients.


The job itself is not very clear from the description. You are assigned one client but if your client doesn't come in that day, you don't come in so you aren't getting paid. You pretty much have to be "on call" near your phone at all times because if you have availability, you might get called in to cover coworker's shifts but that isn't guaranteed.

The part of the application stating "You will be mentored by professionals in the ABA" is NOT true. You get "trained" by your coworkers by way of shadowing them with their client so your level of knowledge comes from who decides to be helpful. Training lasts a week before your supervisor assigns you your own client with no suggestions on how to work with them unless you ask. Supervisors only tell you how to collect data if you ask and no one is ever on the same page about how much data should be collected when. There is no formal ABA training and certainly no mentoring.

There is no structure and no one seems to take anything seriously. You're given a tablet with your client's treatment plan to collect data and basically told to do whatever you want. In between collecting data, you can give your client free time but there are limited toys and activities so it falls on you to come up with fun things to keep them engaged. Coworkers don't always pay attention to their clients and are more interested in personal conversations or being on their phones.

All in all, if you want an easy job that's basically a glorified daycare with a few extra elements of "teaching," this might be a good fit for you. If you actually care about making a difference in a child's life and helping in a lasting, impactful way, I'd look elsewhere.

Great to see the positive impact on client's progress and client grows on you. If you develop a good relationship with the client, that'll probably be the only reason you stick around. 

Poor scheduling system. You may be approved for time requested off but must still find your own coverage. They don't provide an up to date employee contact list, plus you don't know or have never met more than half the people who works there. They expect you to call in early if you need to cancel but when they need to cancel or parents cancel, the BCBA/BC may tell you last minute. They don't give you the choice to make up those canceled/lost hours but when you cancel, you must make those up. Management and communication is horrible. Insufficient training and no one is ever on the same page. Ask the same question and get various contradicting answers. Data collecting should be the same across all clients but it's not. BT's input doesn't matter even when we're the ones who work directly with the clients. Progress notes take forever. Upper management only wants what benefits them but can care less about the BT. Every thing is very disorganized. Upper management does not follow their own rules.

There's so much more to say but bottom line, there's way more better qualified agencies out there for employees to learn and gain experience as well as for the clients and their families who are seeking these services.

Worst ABA company I have ever worked for. I am very knowledgeable in the field and have been doing it for many years. What genesis considers “ABA” is a joke. Nobody knows what they are doing, especially the supervisors. They “trained” me in ABA principles completely wrong and train everyone wrong. They use punishment and let inexperienced BTs yell at the kids. They hire supervisors with very little education and experience in the field, especially the Sacramento location. I was offered a supervisor position and accepted it but then 2 weeks later they told me that the other supervisors just didn’t think I would fit in with them...it’s very disappointing to know that a lot of families are putting their trust into this company and truly hope for improvement but are always let down. A lot of the clients I worked with were regressing due to poor lesson planning on the supervisors end and not using proper ABA principles. I really wanted to try to help the company as a supervisor and train people the right way but in the end I had to just get out of their. It’s a toxic environment and I try and reach out to parents with references to other companies that can help support their child more. 
All in all, I would not advise seeking employment here or having your child here.

The caseload is ridiculous for one BCBA to handle. At one point I was responsible for close to 200 hours for the month.  They call you to complain if you do any indirect work, and don't seem to know their own schedule as the higher up would frequently complain about not getting direct time in for the full 8 hours (you are responsible for a minimum of 40 billables every week, no exceptions) even though the majority of clients aren't available until after school gets out. 

When I was hired, I was told I'd be splitting my time between two locations, and half of my week would be in one location and other half at the second location. Two months after I started I got chewed out for going to the second location so often and was informed that I'd need to start overlapping via telehealth. 

The behavior technicians don't receive adequate training, and many don't seem to understand the basics of ABA, which is a company issue, and not on the BT'S. 

There are some very good people working there, but the company left me feeling abandoned after my first day. 

Here is where I first learned of the ABA field and providing therapy for children with Autism unfortunately this company had no knowledge of what ABA actually is and also had no structure. While with this company I learned a lot of terminology of the field as well as learned what kind of treatment is provided for people with autism. I feel that the management at this company was very unsupported of anything. There was very little guidance or feedback on the job that you were doing and I felt like the company was more worried about making money then they were in the actual treatment of their clients. I feel like the hardest part of working with this company was having no support from management and not being able to take any time off without there being some kind of harassment or consequence i sprained my ankle and was on crutches and still came to work because i was afraid of losing my job. The most enjoyable thing about this job was being able to work with the children.

It was very stressful working here as a behavior therapist. My supervisor's were spread thin that they couldn't even support us most of the time. This place doesn't know ABA nor do they push us to become certified RBTs or BCAT. I didn't learn anything besides getting beat by my clients. It was very hurtful and hard. The Center is ran with stress and there is no order when it comes to whoever is running the center. I have spoke to parents and other workers of mine who just was more scared for their clients and child. Upper management don't care about us at all. we get no training to manage severe behaviors. This company is only about money and always power struggles of who is the boss. So unprofessional for a company like Genesis to say they want to help. Please do not waste your time. 

Other companies pay up to 3 dollars more for entry level. People are great, Behavior consultants and BCBA are helpful and approachable but not HR. Also, if you work 7.5 hours, with more than one client in a day and Client A(first 5hrs) cancels but Client B(last couple hrs of your shift) doesn’t, Tough luck because you just lost a whole day. You only get paid for two hours if your client cancels under the circumstances that you do not have another client after. So if you only had Client A and not B, you’d get paid for two hours, otherwise you’re stuck. Sometimes they need coverage which is good for me but other times they don’t and I am out of work for the day. There are better companies out there that actually care about you and try their best to avoid compassion fatigue and burnout but this is definitely not that company

If you're new to the field of ABA the company does cover the basics, but that's about it. There is little to no supervision so good luck keeping your certification up to date. Supervisors only look into clients' programs when it's time for them to submit the clients' authorization to insurance. So clients can go months without having their programs updated. The clients' programs aren't tailored to them, so it's more of a one size fits all (not productive to the clients). There is definitely favoritism among the staff and clients. Company does not really care about the staff. No opportunities to move up until you have your degree and due to the favoritism it can be hard to do that even if you do have a degree. My advice get in, get your 1 year experience in the field, learn whatever you can, and get out and go to a better company.

Work-life balance
Work-life balance at Genesis Behavior Center is perfect, they offer enough time for the client to sit down and learn something along with allowing you to have a life outside work.

Pay & benefits
My pay and benefits at Genesis Behavior Center, well you don’t get paid on time. It can be from 3 to 5 days late. They also don’t offer any benefits due to only having part time workers.

Management
In general, managers at Genesis Behavior Center are involved. You can ask them questions and are there to help if you have any. It is up to you though, as a BT to bring up concerns to the managers.

Overall
My experience working at Genesis Behavior Center was amazing, I got to dip my toes into The field. Met amazing people and family with wonderful children. I learned lots of terminology and had hand in experience with different children expanding my view. You learn so much but do have to apply yourself to learn more.

Top Job Titles	Average Salary
Behavior technician 23 salaries reported	$21.00 per hour
Board certified behavior analyst 1 salary reported	$103,500 per year
Center manager 1 salary reported	$17.00 per hour

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