student assistant

academic advisor

tutor

assistant professor

associate professor

Georgia Southern University

During my employment I have witnesses a profound growth in the University. The past two years have been seen and average of 5,000 incoming freshmen per year. During my employment, the university has added two residence halls to now total seven halls.

A typical day at work for me is overseeing the Internet service of all of the residence halls. I manage an office of three student workers. Our job is to respond to customer complaints regarding Internet connectivity. We are to the first line of defense when students have issues regarding their connectivity. We are to make sure they have the proper authentication software and antivirus software. If their is a problem with the network, we are to verify the problem and report it to the network/telecommunication department.

We are also responsible for the servicing of eight different professional departments, We maintain their workstations, printers, and other network enabled devices. This is a very large university and we are constantly working to keep up with the troubleshooting demand.

I have learned a lot about teamwork, management, and changing and evolving of technology and how it effects our daily lives.

I have also learned that working for a large university has a major disadvantage when multiple technology departments have to be involved which troubleshooting a single work order. Each department has its own rules and regulations that hamper the ability for a work order to be completed in a timely manner. That in turn tends to leave a bad impression on our department.

The hardest part about my job is when we received a work order from a student or staff member. The work order will include us involving another department in resolving the issue. As stated earlier, each department has its own standards of daily operations and it makes it difficult for us because we are the middle man between the customer and the department and that reflects a since of incompetence on our part.

The most enjoyable pare about my job is when I complete a work order and feel and since of gratitude from the customer. It is always a great feeling when you have helped another person resolve their situation and allow them to resume their job duties. It's also rewarding to help out a student when they are having Internet connection issues. Once their issue issue is resolved, they are allowed to continue with their studies.

The first 18 years at GSU were wonderful, team oriented and an overall great experience. Then new very poor management occurred and caused disruptive office relations and progress. 
My typical day was spent setting up photo shoots for the studio or environmental settings,headshots,or story features.I also downloaded photos, retouched,sized and prepared images in Adobe PhotoShop, the uploaded to data base,GroupWise, or readied for media release.I also archived images, provided customer service for the entire campus and took assignments for campus events including athletics,lectures,concerts, and news, I provided photography for the Georgia Southern Magazine, a four-color alumni magazine.I worked closely with the design and marketing team and developed great working relationships. I trained student interns and workers to assist in shoot and to download images onto data base.The most enjoyable part of my job was working with the students and meeting new people..some being former president George Bush, Taylor Swift, Tim MaGraw, and Maya Angelou.Overall, the entire experience was enjoyable, except for the last few years but none of it was ever hard,

Staff are treated like cogs in a wheel.  Compensation is dismal, although the benefits make it bearable.  The department where I worked for nearly two decades, became a hostile work environment to a point at which it affected my, and others, health.  You work "at will" which means that a new to Georgia Southern, inexperienced supervisor can torment and bully the employees that he/she did not "like" and his/her word was taking for gospel.  A "manager" who was simply handed a significant management role without an internal or external position search by a cowardly department "chair" on his/her way out, who simply did not want to deal with the real issues of bullying, sexism and ageism that were occurring right underneath his/her nose.  A "manager" who lacked the leadership qualities and experience to have been hired into the position if he/she had applied for it as any other candidate.  A "manager" who, everyone in the department suspected, had a questionable relationship with one of his/her subordinates.  HR, Title IX and the Provost's Office all failed to right the wrong.  Lives have been ruined; staff has experienced trauma. Employees are not valued. Employees are not encouraged.  Employees are dispensable.  It shames me to be forever associated with an institution that does not value the intelligent, hard-working, loyal people that work for peanuts, only to be treated like trash. Shame on you Georgia Southern University

Not a terrible place to work. Expect to work overtime, they are always short handed. Assistant managers don’t do much other than put their opinions where they don’t belong. There are clics among the staff, and management. Upper management is worthless, if MM decides he doesn’t like you, you won’t last long. The job itself is easy and enjoyable.

Oh and if you’re looking at this job as a way of going to school for cheap, think again. Upper management has to approve all classes, limit 9 credit hours per semester, no in person classes allowed (unless you are upper management) and you have to try and squeeze the classes into your 55-65hr work week, which changes constantly because upper management want to keep you on your feet.

Also the only way to get promoted is to apply for a higher position when it comes available, however don’t expect to get it, I was told once by the hiring manager that they would rather get more bodies in there than promote from within.

I really wanted to love this job and stick with it long term but after 2 years of dealing with the same issues, I realized it’s never going to change. 

A typical day of work consists of anything from bar tending to serving Mayor Rudy Giuliani and Condalisa Rice. Work twelve hour shifts, when needed and must be able to come back to work on a short turnaround. Learned how to eat and conduct oneself at a professional setting by working/attending etiquette classes, to manage and train others under stressful conditions, make management decisions in absence of managers, and how to make changes on the fly while insuring quality and customer satisfaction. Management at many times is never in-sync with each other and often bump heads with each other and employees get stuck in the middle. Besides management, the hardest part of the job would be working with the worst equipment possible something is always damaged and needs repair but equipment is often rigged to work instead of fixing the problem. The most enjoyable part of the job is the ability to meet important people and get a chance to interact with them and pick their brains.

A typical day at work for me involved paying invoice/handling customer disputes, monitoring five departing budgets in with funds averaging $1.5 million, and meeting with the head of each department to discuss funds available until the end of year. All of the managers were great to work with and very informative. The workplace environment was laid back. Everyone had their own office and there was no established time for lunch. Most people took a break between 11:30 - 1:00 and tried to be back around 2.The hardest part of the job was collecting information from other departments to do your job so you can send that information to another department so they can do theirs. The most enjoyable part of working there was all the extra activities and functions that took place on campus. On average, there was one event that I could go to rather it was employee appreciation day, ceremonial dinner, or a health and benefits awareness fair. Overall, I think that Georgia Southern was a great place to work for.

I was fortunate to work in two different departments in the University Housing Department of Georgia Southern University, I began the summer working as a cleaning assistant and ended the summer working as a member of the linen crew which allowed me to work more closely with various other departments of the University Housing department. A typical day at work starts at eight a.m in freshman dorms. Depending on where I was assigned for the week I would either deep clean the dorm or make a linen sets for parents of new-coming freshman. To be frank, some days on the job were difficult but my co-workers and I learned how to deal with whatever challenges came our way. The hardest part of the job was coming into contact with rooms that were disagreeable in appearance, but the most enjoyable part of the job were being able to form friendships with co-workers and having friends to help you get through the rough times and the bad days that we encountered. Overall, I enjoyed working for Georgia Southern University and I wouldn't trade it for anything in the world.

I would have to say that this, by far, was the most rewarding experience I've had to date in my career. I typically would be scheduled at manageable shifts and learned effective time management. A lot of valuable human interaction was gained in the form of working with students and helping as much as possible. I also received a lot of communication with faculty and staff members to help make the learning environment an enjoyable one.

On the job, I was able to observe and learn how to work with different types of people based on their personality. With that gained knowledge and observance, I effectively learned how to make the work environment better for myself and hopefully everyone else.

Overall it was a very fun and enjoyable experience that I would love another opportunity to do if I further my education.

Working at Georgia Southern University at student positions part-time was a great experience for me. A typical day at work would require a check-in i.e. checking into work on a time stamp card to show time of arrival, a check-out, given breaks as required. Benefits included sponsored meals and snacks. Working in the dining helped me learn how to fry eggs and customer service skills. Working as an orientation leader improved my confidence and made me be able to be assertive and take control of situations. Working as an indoor soccer official helped me learn how to make calls in gameplay i.e. improved my judgement skills. The workplace culture was great and the co-workers and employers were very social and friendly, making the workplace fun to be. In all honesty, there was no hard part of the jobs at Georgia Southern, except testing and improving my skills to be confident and bold. The most enjoyable part of the jobs were the actual jobs themselves as I enjoyed doing what I did.

What is the best part of working at the company?
There was none. They required Directors to inform their faculty to be in their offices Monday through Friday.

What is the most stressful part about working at the company?
Not having any support and teaching more & more students each semester. There was no cap on how many students. I went from 1 faculty to 20 student (1:20) ratio to 1:100 ratio. Apparently there is no difference in teaching a small number of students to a growing larger number of students each semester. WRONG!

What is the work environment and culture like at the company?
Hostile, stressful, and no support from higher administrators.

What is a typical day like for you at the company?
Arriving before 7am. Going to class 30 minutes early to meet with students. Teaching for 2-hours. Staying afterwards to meet with students. Being in my office with an open door, so I could meet with any students if needed. Eating lunch at my desk. Attending meetings as needed.

Top Job Titles	Average Salary
Student assistant 5 salaries reported	$11.20 per hour
Academic advisor 4 salaries reported	$45,150 per year
Tutor 4 salaries reported	$11.50 per hour
Assistant professor 6 salaries reported	$87,950 per year
Associate professor 4 salaries reported	$86,597 per year

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