general manager

district manager

assistant general manager

assistant manager

restaurant general manager

Gilligan Company

If you’re looking for a job that is super fast paced short lunch breaks, and a lot of people yelling at you this is the job for you.! I learned that working here it’s easy to move up and get promoted but it’s easy to get stepped on and bossed around when I worked there management could’ve been better the culture is nice very diverse working environment but overall I don’t recommend this job.. I worked there for 3 years and became a night shift lead the pay was nice I’ll say that but to be treated the way I was wasn’t called for not only by other employees but as well as management I had to take a leave due to an injury and I ended up getting demoted with no acknowledgement of the demotion bc I physically couldn’t walk due to injury not pertaining to the job .. I went from 16 an hr to base pay which was 10 an hr on full time with not getting full time hrs as well as not being able to get any overtime.. lunches for anyone over 18 was 10 min if that for an 8-9 hr shift not sure if that was even legal just this job overall I wouldn’t  recommend to anybody save your time and your mental health beat will drain you..

They have recently restructured upper management and it has only alienated veteran managers who are now bogged down with being micro managed from an operations stand point. The new Director of Operations had previously ZERO experience in running C-store retail operations and it really shows from a "valuing people" perspective. They overlook real talent and stretch their 2 district managers so much they lose valuable time spending the time needed to help the stores when needed. The pay for cashiers is POOR to say the least. They start at $10 with promises for raises after 30-60-90 days which never happen. Turnover is an issue and their are very few people you feel comfortable reaching out to for help. You are trained poorly. They recently just installed somewhat of a framework for manager trainees although its not followed and what you get depends on where they train you. This company focuses on their image way too much and continue to have higher gas prices than the competition. This drives away customers, but they do not seem to get that at all.

I worked a short stint at the dunkin' donuts in colerain next to City gear. The hiring manager basically told me it was a babysitting job for her younger associates. Most of the store clerks in there were related to each other or dating, and would continuously give free food and drinks to this store associates working at City gear. It was very clear that I would be the only one following shift procedure and rules. The person that was assigned to train me was actually working on sabotaging the manager at the time. I have to say I've worked at dunkin' donuts as a teenager, and then again in my 30s. Working here is literally one of the easiest jobs you can have--preparing food and drink just takes common sense. This is a quick way to make money and get hired fast if you can handle the chaos and stress of the lazy people around you and the lackluster managers that don't seem to be able to handle their store employees or operations. 

Working for the company was a great experience. If it wasn't for my direct supervisors pushing for a promotion, I would've never gotten that experience. The downside to being a part of management is that sometimes you work very long hours. Corporate also pick and choose which employees they "save" and which ones they don't. I didn't care for the favoritism at all. Even with a promotion I NEVER received my full raise, yet I put my blood, sweat and tears into the company, sometimes putting in 60 hours per week. I could've just kept my position as a CSR. I never called off one time and was available every single time, but since I wasn't a "favorite," I ended up with the short end of the stick. Every district is different, however mine was very corrupt. I'll never work for them again because I wasn't valued.

A typical day at Gilligan Company is repetitive and often stressful. Management creates unnecessary drama and picks favorites, making the environment feel unfair. Most coworkers are women, and there’s very little diversity. The hardest part is dealing with favoritism and workplace drama. The most enjoyable part is occasionally connecting with a few friendly coworkers, but it’s rare. Overall, it’s not a supportive or professional environment. And stores are often very dirty I just got hired and this the dunkin donuts (1576 W fifth ave)  i feel like this in less than 5 months

You have to work long stressful hours. Have multiple call offs per week but they tell you to cut hours more and more til you have a ghost crew and dm isn’t coming to help you. Some DM’s do to much for managers and others don’t do anything for the mamager. There is a lack of minorities in critical roles in the company and they don’t care. It’s totally politics around there if they like you then your in if they don’t theyll find a way to get you out!!!!  Insurance is the worst ever doesn’t cover anything barely. If you like being away from family this job is for you, if you want to watch your back daily it’s for you, if you want to argue with spouse about you being gone so long everyday and tired when your home again it’s for you!!!

GOCO has left its gas station branch behind. With the other aspects of their company expanding as fast as they are, they’ve left the Shell side to fend for itself. Upper management micro manages every aspect. They pile endless work load on wildly underpaid and over worked managers and then discipline when things get forgotten or overlooked. When COVID hit sales tanked and then they used that as justification for not giving out management raises. Used to be great, but changes to upper management and dwindling attention from owners made it go south. 

In my opinion, working at Dunkin' Donuts (Gilligan Co) has been a great experience overall. Restaurant management is hard work, I have learned how to multitask, manage a team, and the discipline to get the job done. I feel supported generally, like I can advance if I put the work into it. My bosses were promoted into their roles, which gives me the confidence that I could be next! I like that I get to build my own culture and run my business, but get help if I need it.

if you don't like driving automatics, (volvo's )who does, don't waste your time here,, they run but that's it. they always have a need for drivers due to a poor atmosphere  (mgmt. is in Cincinnati ) if you're not liked in your terminal, you'll be run out.  company issued uniforms, 2 pairs of jeans lmao (bfd), training is highly suspect depending on the trainer, more work expected than shift time available, there are reasons  they have high turnover and always a desperate need for drivers in the Columbus area, look elsewhere.

Work was normally busy with serving customers, stocking products, and cleaning, but it was very relaxed in general. Perfect for students in college who are looking for part-time work. Management will work around your schedule and adhere to your requests off. The crew you work with will likely change faster than most jobs, but it's still a good environment to be in.
Most enjoyable part of the job was confiscating Fake I.D.'s from students. That was pretty fun.

Top Job Titles	Average Salary
General manager 7 salaries reported	$62,500 per year
District manager 1 salary reported	$80,000 per year
Assistant general manager 11 salaries reported	$16.50 per hour
Assistant manager 5 salaries reported	$17.85 per hour
Restaurant general manager 4 salaries reported	$65,000 per year

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