line cook

server

kitchen manager

front of house manager

restaurant manager

Glory Days Grill

I started off at Glory Days when I was 16 as a hostess. It was my first job. I really didn’t know anything about how working a job goes, so I didn’t have complaints for a while. I got “promoted” to working to-go after about 6 months. When I turned 18 I became a server for a few months before I quit.

If you’ve never worked in the restaurant industry before, let me tell you— the staff is CONSTANTLY turning over. This is true of both the restaurants I have worked at, but it is BEYOND true for Glory Days. I didn’t have much of an issue with coworkers getting hired and quitting, it’s the fact that the management was always changing.

Glory Days is a franchise, so they don’t have one singular owner to report to. This means that every manager ends up wanting things done differently, because there isn’t an agreed upon way to do anything. I’ll give them this— it’s harder, since it’s a franchise, for an greed upon way to be effective, but in reality the managers should just have a meeting to get on the same page. As far as I know, they never did.

For the fact that it was my first job, I learned a lot, and I’m grateful for that. That being said, it was not a good job, and I’m glad I got out of there when I did. I definitely wouldn’t recommend it for the long term, but if you’re just trying to get your first job to have something on your resume, or for something to do when you’re not in school, it’s a pretty good option.

The hours aren’t good for anyone who is in school. One specific manager keeps the hosts until about 11 pm, meanwhile the restaurant turns into a ghost town around 9 pm. They are always extremely low on all support staff so most shifts I was expected to host, buss and do curb side. It stretched me extremely thin for such little pay. The manager I had to deal with directly turned out to be very childish and unprofessional. It took her 3 weeks to order me a shirt, and another 2 weeks for it to arrive. It’s not like I needed any special alterations.. I just needed a medium shirt. I missed my first pay day due to a “typing error”, which she didn’t seem too concerned about. My pay get held for a month, absolutely ridiculous. She loved playing favorites and cared more about gossiping with the younger hosts than actually doing her job. She wasn’t very fond of me from the start, I guess I didn’t fit into the ‘sixteen year old mean girls clique’ that makes up the entire hosting staff. Any time I had a question or concern she would answer me like I was in kindergarten. Just complete disrespect all around. I’ll jump off my soap box now, but definitely wouldn’t recommend working at this location. Unless you wanna be treated extremely poorly that is.

You're surrounded by TV's at every corner, and the food is pretty great.  A typical day at Glory Days, is a mixed package, as many servers know, you get good days and bad, my days consisted mostly of fast paced work gets better money, and I've learned a lot of skills through working there.  I've learned you have to be fair to other servers around you, and never be afraid to communicate your concerns.  Management is alright there, I feel there should have been more professional moments but that depends on who's managing.  My coworkers either came with baggage or they didn't, and those who did, definitely showed it, so with patience you can get by that.  The hardest part of working at Glory Days is there's no room for you to put your ideas out or build you up to a better position, and if you ever rub bad with a coworker there, that news gets around.  The most enjoyable part of the job for me, was those customers, coworkers, and managers who you got a long with.  Funny stories and great days were built with those people for me, and I liked working there.

When I was employed at Glory Days Grill, I enjoyed the variety of people that would come in through the doors, however, the people I worked with were not as great. I had several coworkers who would come into the restaurant high on marijuana, would constantly curse, play on their phones and not do their job to the best of their abilities. The management was somewhat of a problem as well; communication was poor and a couple managers played favorites, which was obvious. Some of my coworkers would spend the majority of the time in the manager's office and sit around while I and a couple other hosts would have to do the work. The pay was not that great, and since I was a hostess, my tips were very varied depending on the hours I worked and how much the servers tipped out. The most enjoyable part of my job was talking to the guests and getting to know them, but the hardest part was doing the work of several employees when no one wanted to work. I learned how to bus tables, serve food and how to communicate with a very diverse crowd.

Working in the restaurant industry can be both rewarding and challenging, and my time at this particular establishment was no exception. The pace was fast and expectations were high, which helped me develop strong time management and multitasking skills. I worked closely with both front and back-of-house teams, and learned the importance of communication and teamwork in keeping operations running smoothly, especially during peak hours.

The job offered valuable experience in areas like customer service, food safety, and shift leadership. I had the opportunity to cross-train in various roles, which gave me a broader understanding of restaurant operations. While the work environment could be stressful at times — especially when short-staffed — it taught me how to stay calm under pressure and adapt quickly.

Management varied depending on who was on duty, but overall I felt supported and challenged. It was a great stepping stone that strengthened my foundation for a long-term career in hospitality.

The General Manager is one of the worst people I have ever worked for. Unprofessional, Rude, Disrespectful, and boarder line verbally abusive. Other managers have left and relocated because of the GM. The turn over rate is unbelievable because of this personal as well. This store is only as successful as it is, because there is no competition. It is one of three big chain restaurants in town. The store isn't thriving  because of the GM. Corporate thinks he's the one that makes the store all its money so they turn a blind eye to his behavior. If this store or the GM were located anywhere the numbers would only be average. I have never worked or been apart of a company so unprofessional, stay where ever you're already working. you only get 50% off of food while you're working and they give you a small selection to order from. Aka the food no one else eats. You can't even order anything good like a steak or one of the dinners unless you want to pay full price.

There's not much nice I can say about Glory Days. The benefits are nice and I have worked with some really great people but that's about it. The DM's and GM's are probably the laziest, most paranoid, bureaucratic managers I have EVER had the dis-pleasure to work with. The GM's pretty much hide in their offices or in the kitchen all day and leave early dropping everything on their assistant managers laps. One would think that having their names above the door that they would interact with guests a bit more but that's farthest from the truth. They only seem to want to deal with bad Yelp reviews and getting their egos massaged by everyone. Also, the hours... they say their pay is based off of a 50 hour work week but expect you to work over 60 without any compensation plus manager's pay is 20% below industry standard so unless you are trying to get some experience to build your resume I'd look elsewhere.

I was 15 and looking for a job. I found out that Glory Days Grill was hiring, got the job immediately.. but that job is for people who really want a job quickly. Many people leave; so don’t get comfortable when makin friends because several of my works friends left, either got fired, or was jus their temporarily . But the tips we’re good at times nd sometimes just trash. Tbh the more hours you work, you may get paid really good. Football season = $$$ vs. 
Summer = $ . So that’s up to you if you want to work their . I give the experience a 3.5. Cuz working their you have to sacrifice a lot or try nd figure out how to balance real life and a job. But I have a lot of fun memories at that job; other than that yeh. I don’t want to keep on yapping about it 

When I first started Glory Days, it really was like one big family. Once stress hits the management though they start to not know how to talk to employees and believes it is okay to talk rudely and very tasteless to them. If you do not know how to suck up you better be ready for the negative remarks coming your way. It’s very sad to see a manager not respect employees time or feelings and really only cares about the dollar amount in her pocket. After almost 3 months with the company I decided to leave because they couldn’t respect my time and mental health. Also, management believes it is okay to talk about hourly employees with other hourly employees which I must say is very childish and pretty poor representation of management. This company has a lot to improve on especially their turnover rate, I saw 3 servers leave within the first month I was there.

They say in the description payed time off and insurance if you work 32 hours or more that's a lie and if it was possible they would make sure you don't get 32 hours then good job if your 18 but if your a adult don't bother food is bad wouldn't eat there if it was free employee's are crazy they would hangout after work and follow the managers around in there car and video tape them trying to catch them doing something wrong and this was off the clock on there personal time and management would fire them. Restaurant smells foods all microwaved or precooked heated up when ordered the glory days in lutz's has bugs and roof leaks all the time it smells so bad in there I would not recommend working there at all just check there turn over rate it speaks for itself they will always be hiring for every position 

Top Job Titles	Average Salary
Line cook 46 salaries reported	$16.95 per hour
Server 4 salaries reported	$23.28 per hour
Kitchen manager 4 salaries reported	$18.50 per hour
Front of house manager 23 salaries reported	$49,000 per year
Restaurant manager 8 salaries reported	$70,625 per year

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