greeter

dispatcher

customer experience advisor

accounts payable clerk

loader

Go Port

First it's a revolving door of people. New people constantly except for the few who stay and "keep" their jobs if they've been there long enough. No support of any kind whatsoever. 

Typical day is you coming in clocking in and then going outside to your area and waiting for the shuttle to arrive to unload luggage. Unload any luggage and then line it up not to hard at all pretty basic. It's just standing there waiting for the next shuttle to arrive and nothing else honestly there isn't anything too hard to understand from the job. 

Most of the time you're just standing there helping people with questions about the airport and you'll have plenty of people asking you questions since you'll be wearing a green vest over your shirt. Speaking of shirt they only have XL so if you need anything bigger they don't have anything and it'll will ride up. 

Training was basically just being thrown onto the loading area and just being told "take out the luggage and line it up" and that was it nothing else said or mentioned. 

I personally didn't talk to anyone there since it made no sense since they seemed to already be so right knit. I was only given one persons information and then left to my own devices. 

They expected me to know things without being told or trained on in any form. I've been left alone for some period of time without understanding of what I'm supposed to do when given a task I've never done before. I was told I'd be moved around and trained in the other areas and never happened. There's really no teamwork it's more who can put on a show to do the work the improper way but faster and then spend time fixing later if need be. 

Now if you have a disability of any kind it's not advised you work here since they'll talk about it against you in any form. Any disability at all as well not even try applying here. That's why they're always hiring and never able to keep people since they keep the same people who cause the same issues and never get anything fixed. 



Over the past three years, my time here has been incredibly rewarding both professionally and personally. From the beginning, the company has shown genuine support for work-life balance, especially by accommodating my schedule as a parent. That flexibility has meant so much to me and has allowed me to give my best both at home and at work. The environment is consistently positive, supportive, and team-oriented, which makes coming to work each day something I truly appreciate. Working at a cruise port creates a unique and energizing atmosphere. Being surrounded by the ships as they dock and depart, along with the beautiful outdoor views, adds a sense of excitement and happiness to the job. Most importantly, I have grown tremendously during my time here. Stepping into a management role has strengthened my confidence, leadership skills, and ability to guide a team effectively. I have learned to lead with empathy, communicate clearly, and uphold high standards, becoming a stronger and more capable leader because of this organization

We continuously examine administrative effectiveness and seek better procedures. We also achieve optimal levels of performance and accomplishment with our metrics for each department, on each level. Creating new projects, this Company develops successful strategies such as reporting results that led to our new management style. The CEO & President have extreme passion with our Company and show a sincere interest in their employees and the solutions to their problems. All upper management continues to lead and coach our Team when new procedures or features come about. I have nothing negative to say working here - hard work and accountability will make you thrive within Go Port.

The CEO’s leadership is questionable. The turn over rate is HIGH. He constantly changes company policies, leaving everyone confused, even managers. There’s no maternity leave

The Customer Experience Advisor role, once remote, returned back in-office. Despite them knowing we had long commutes and tolls no accommodations were made. I spent two hours a day, five days a week, driving to an empty office to answer about 20 emails and chats.

While the pay might be impressive for the responsibilities, this place is nothing short of a circus. Managers come and go, believing they're 'the favorite'—until they're suddenly out the door like so many before them. The instability here is exhausting, and the CEO is ………

Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.

Management contradicts each other constantly with no clear direction on what the objectives are for even the day. Schedule was constantly flipped which made work-life balance hard. Was criticized for leaving on scheduled time. It's very weird and controlling to expect an employee to stay past their scheduled time because of management's poor time keeping. No purpose in sitting in an empty office when you could sit at home doing the same exact work staring at a computer. Very disorganized management. 

No trust in employees, they track your position on GPS from your phone. Managers micro-manage. Office employees not allowed to work from home because they need to keep their eyes on you on day, so forced to sit in the dead quiet boring office with no privacy or comfort all day. Excruciatingly boring to work in the office, EXCRUCIATING 

I loved working for the company, and I adored my co-workers. The only thing I felt was unprofessional is the fact that the company does look into things going on in your personal life. Other than that, they offer good benefits, a fun work ethic, free snacks with beverages, and they make holidays enjoyable.

You never know when you will lose your job, as employees get fired constantly without explanation. They hire or promote managers randomly, most without any leadership skills that will bring the whole department down and blame the rest of the team for it. 

The job itself and the people aren't the problem it's the owners of the company. If they have a random mood swing that day, there is a good chance you or someone else will be fired. It's true when people say a lot of people come and go at that company. 

Top Job Titles	Average Salary
Greeter 4 salaries reported	$25.00 per hour
Dispatcher 1 salary reported	$50,000 per year
Customer experience advisor 2 salaries reported	$50,000 per year
Accounts payable clerk 4 salaries reported	$58,750 per year
Loader 2 salaries reported	$25.00 per hour

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