patient coordinator

sales representative

medical assistant

plastic surgery technician

massage therapist

Goals Aesthetics & Plastic Surgery

Be prepared for high expectations and ZERO communication skills, lack of respect is on high, no boundaries, LOTS of drama, and demanding hours / requests, they will likely want you to work (6 days per week). The owner trashes clients band patients constantly. The Work Environment Palpably Shifts. The way this change takes effect can differ, ranging from more overt behavior like yelling and disparaging employees, to more subtle behavior like an intensity that causes the whole department to feel stressed where they once felt comfortable and at ease. They will hire you as X and demand you to do x, y and z.  Despite all of your efforts to date, your boss can’t help but insert themself into tasks that you’re more than capable of completing and feels compelled to tell you how to do them. The owner is incapable of acknowledging they are a human being who, like the rest of us, makes mistakes. Instead, she will gloss over her own errors, despite practically foaming at the mouth when it’s time to point out yours. You only exist as an extension of them, and they treat you like a minion rather than a colleague. They’re only interested in having you validate their existence rather than help you with your career. Hierarchy is very important to the “boss” and they won’t let you forget it. They will even go so far as to take credit for your work. No matter how articulately you express yourself, any criticism or pushback, however valid, is viewed as an attack and they can’t hear it. In fact, when you do try and share a differing view, they may punish you later in an attempt to reassert their power.  After enough frustrating interactions, you will likely be able to see patterns in the way they like things done or reacts to certain behaviors. Know your value, never waver from it and don’t allow an insecure and likely deeply unhappy person to make you feel less than capable. 

I’ve had the privilege of working as a PT Coordinator  at Goals , and I couldn’t be more thankful for the growth and success I’ve experienced here. My time at Goals  has been both challenging and rewarding, and I’m excited to share a few aspects of my journey.

Sales Training & Support:
From the start, Goals provided top-tier training and resources to help me excel. The onboarding process was thorough, and I was equipped with all the tools I needed to succeed in a fast-paced sales environment. The ongoing training and regular sales workshops ensure that I’m constantly sharpening my skills and staying up-to-date on industry trends.

Incentives & Recognition:
Goals truly values its sales team and offers generous incentives, from commissions to performance-based bonuses, which motivate me to consistently go above and beyond. Recognition for achievements, whether big or small, is always a part of the culture, and it’s incredibly rewarding to be acknowledged for the hard work and results I deliver.

Work-Life Balance:
Despite the nature of sales being fast-paced and results-driven, I appreciate that Goals also promotes a healthy work-life balance. Flexibility and understanding from management allow me to maintain productivity without sacrificing personal time, which I greatly value.

Overall Experience:
I am proud to be part of such a dynamic and forward-thinking sales team. The opportunities for growth, development, and earning potential here are unparalleled, and I look forward to continuing to grow with Goals

Yes
As an IT Support Specialist at Goals Plastic Surgery, I take pride in streamlining processes to enhance patient experiences. Ensuring full confidentiality, I work diligently to make each patient’s journey comfortable and secure. The respect and support from management and ownership make me feel truly valued; they are always approachable and attentive to any personal matters that arise. My professional opinions are appreciated, fostering a sense of belonging within a team united by the common goal of bringing beauty and happiness into our patients’ lives.

However, it’s important to note that employee experiences at Goals Plastic Surgery vary. Some reviews highlight concerns about management and work environment. For instance, a former employee mentioned, “Unorganized/Hostile work environment; management is completely unprofessional and when following chain of command it’s not confidential.” 

Another review stated, “The lack of professional and the amount of unnecessary stress is unacceptable. Very unprofessional company to work for.” 

These perspectives suggest that while some employees have positive experiences, others face challenges regarding management practices and workplace culture.

It’s essential to consider these varied experiences when evaluating the company.

These guys hire everyone who passes the initial screening test, which means everyone gets a shot. That's nice. But then the bottom falls out… Completely…

The first 40 hours are unpaid. I learned next to nothing in the online training because unfortunately the instructor didn't keep control of the session. 

I worked for about 2 weeks making calls to new leads that would say please stop calling me, you’re like the 5th person I've said no to. The old recycled leads were disconnected or went straight to VM, so I had no hope to speak to them.

I don’t know if anyone in the company sold anything by making phone calls. I sure didn't. When potential customers would dial in to the 1-800 number, the management would post a chicken on Telegram and all the salespeople would send a ME message to be the one to get the call. It didn't matter who owned the account. If you had the person on the phone, you get the deposit then you get the sale, no matter what work the actual account owner did. And that just made things extra cutthroat.

Working at GOALS is to be done, not to do. In the short time I was there, I had numerous awful experiences and way too much stress. I watched people get fired who, if the company had just cared enough, could've been turned into pretty decent salespeople.

If I could give this employer 0 stars then I would. These guys were horrible.

I worked at Goals Plastic Surgery, and unfortunately, I had a very disappointing experience. Communication from management was very poor. I was excited about this position until my first few days of work. 

Your typical work day is calling from a CRM - most leads are either uninterested, unable to pay at the moment, or have been contacted by another patient coordinator. The leads were recycled. Therefore, each day it was very difficult to meet the sales quota of 2 a day, which is pretty low; you just had to be lucky.  No new leads are being distributed every day. 

When brought to management, they give a "figure it out" speech or provide extremely old leads; they do not care about your growth in the company AT ALL!! If you're not producing them money everyday, move on.

I was unfortunately one of those people who cared about my position, and if management were more supportive, I would have been great. I put in effort to meet the quota, including closing a few successful deals in my first couple of weeks, but I was removed from the company group chat without warning or a clear explanation.  

The job has great potential but lacks management support. I'm sharing my experience to let others know what they are getting into. God Bless.

I have been with this company for a week and found out this morning I had no job with no reasoning whatsoever.  No body contacted myself  and/or any of the surgeons to make us aware.  I had to text and still don't have an answer.
The management, request that you are honest/straight forward with them but they fail to give that in exchange.  They run the company with absolutely no organization whatsoever...they have no idea how to staff properly and or run a business let alone an individual office.  This office specifically is not well equipped to even have patients come in for consult and/or my personal opinion for procedure. The surgeons are great and the little bit of staff they do have are very nice, but personally a bit overwhelmed with the unfit management that is given to them per another state. Patient scheduling also from another state with very little time to consult per patient to really capture the needs and wants of each individual.  I am embarrassed to say that I even worked for this company for a week.  This company lacks communication, has no ethics and/or consideration for any of their employees. 
This company is an absolute joke and a complete disaster. 

I was “trained” for one week by another provider before starting on my own. At least 31 workers have quit or gotten fired since working at this company. Full benefits package was supposed to be given after 3 months probation and still nothing; no insurance, PTO, sick time, etc etc. there has been 3 HR representatives since working there less than a year. The only positive is how well some of the workers work together. Communication is poor because the call center is in DR and they tell patients one thing but do another. There is no management in office most of the time and whenever there is a patient issue, patients are unable to handle their situation right there because no one can help them. Patients often complain about the results of their botched surgeries and conduct of their surgeons. Good luck to anyone that gets hired. Be prepared for the lack of respect , to be lied to about bonuses and opportunities for growth and to learn the ropes yourself. There is an increase in responsibilities but no compensation that accompanies it.  If you want a job that’ll offer you a paycheck and nothing else then this is the job for you!! 

Working in the sales department at Goals plastic surgery has been both rewarding and fulfilling. The role as a patient coordinator allowed me to develop strong communication and interpersonal skills, as I was responsible for guiding clients through life-changing decisions with empathy and professionalism.
The company fosters a collaborative and supportive environment, ensuring the sales team is equipped with the tools and knowledge needed to succeed. I was able to be promoted to a leadership role which emphasizes training, product understanding, and patient-centered approaches, making it easier to build trust with potential clients.
I particularly appreciated the opportunity to work with a diverse clientele and help them achieve their personal goals. Seeing the positive impact of our services firsthand was both motivating and inspiring.
This experience not only enhanced my sales expertise but also gave me a deeper appreciation for the transformative role plastic surgery can play in people’s lives. I would highly recommend working at Goals plastic Surgery to anyone seeking a dynamic, people-focused sales role.

Working at Goals has been an incredibly fulfilling experience. As a manager in a fast-paced plastic surgery environment, I’ve had the opportunity to work alongside a dedicated team of professionals who are truly passionate about patient care and aesthetic transformation. One of the most rewarding aspects of my role is seeing the positive impact our work has on patients' confidence and self-esteem. The company fosters a culture of growth, innovation, and teamwork, allowing employees to develop their skills while contributing to a greater mission. Leadership is supportive and encourages open communication, ensuring that employees have the tools and resources needed to succeed. The work environment is professional yet welcoming, making it easy to collaborate with colleagues across various departments. Overall, Goals is an excellent place for those who are passionate about the medical aesthetics industry and looking to grow in their careers. I highly recommend it to anyone seeking a rewarding and dynamic workplace!

I started as patient coordinator and got promoted to management position 
I absolutely love working here! The people I work with are not only highly professional but also have strong values and ethics. They truly care about their fellow employees, treating us all with the utmost respect and dignity. One thing that really stood out to me was how attentive management was when it came to my requests for time off and scheduling. They really went out of their way to ensure that I was happy and satisfied with my work/life balance. 

Moreover, they are always encouraging their employees to get further education and are more than willing to provide assistance. I really appreciate that. What's more, no one is overworked here - we all stick to the regular 8-hour workday, and management even encourages us to take a lunch break. The environment here is truly wonderful and I honestly can't imagine a better place to work. I look forward to coming in every day and giving it my best. Thank you to everyone here for making this such a great place to be!

Top Job Titles	Average Salary
Patient coordinator 3 salaries reported	$15.00 per hour
Sales representative 2 salaries reported	$68,398 per year
Medical assistant 1 salary reported	$21.50 per hour
Plastic surgery technician 5 salaries reported	$67,225 per year
Massage therapist 3 salaries reported	$20.67 per hour

Working at Goals Aesthetics & Plastic Surgery: Company Overview and Reviews

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