medical assistant

Grace Health

Grace Health is a wonderful place to work. They have the best benefits, PTO plus all holidays off with pay that doesn't come from your PTO bank, 401k matching, bonuses have been given every year I've been here and they hold many special events with "give aways" for all their staff. Grace Health does a good job of showing appreciation for their employees. In my Dept I work for two amazing bosses that are both very encouraging & compassionate.
The work load is heavy and we stay very busy, but the team is supportive of each other and work together nicely and assist each other when needed.  
The Covid vaccine mandate which even includes those who work remote has unfortunately caused a bit of a divide in staff, much like it has in most healthcare facilities, and has caused the loss of some great employees which is very unfortunate. 
Overall if given the opportunity I wouldn't hesitate a bit to jump on board with Grace Health.

This has been my favorite job by far. I feel like I'm always growing and learning. The company's missions and values show through management and employees in the best ways. Management truly cares about the wellbeing of their staff and makes efforts to ensure our growth, happiness, and health. 
The job itself is not easy but it is rewarding in many ways. We have the opportunity daily to see lives changed through receiving quality dental care. The fast paced environment is perfect for those who enjoy being on their feet. The three day weekends make the work week go by fast too!
It's such a great feeling to walk into work knowing you are loved and cared for. Grace Health is a wonderful place to work and truly feels like a family. 

The main problem that I had was that I had a disability and asked for accommodation and my manager said, “well, I hope that circumstance change for your sake.” Ouch. They didn’t, and they fired me for something I had little control over during a medication change. I had friends that had problems like broken legs and they got fired because they couldn’t do their jobs for six weeks. They are not accommodating. 

Grace health is a very hard place to work. The culture is very cliquey and there is a tattle-tale problem- even on good employees. If you make a mistake, you will be rattled on. Once you “fit in” the culture feels okay other than the constant feeling that you’re going to lose your job because of high turn-over and the tattling. The pay was significantly higher than average.

This is an extremely toxic work environment. People in management and providers are rude. Managers have favorites and it definitely shows. You have to walk on eggshells to make it without getting into trouble. 

There is no accountability at this place and you are poorly treated by other employees and patients. You have to pay biweekly to use items in the breakroom. Making and saving money is their top priority even if it means cutting corners.

They work their employees until they have emotional break downs. No chance of moving up either - no matter how qualified. There is a high level of nepotism here. You also never get out on time.

I could go on and on all day about how toxic it is.. I would NOT recommend working here. 

What is the best part of working at the company?
Gained skills. Benefits are ok.

What is the most stressful part about working at the company?
PTO policy is horrible. You don't get actual sick or vacation time. You earn a a few hrs of PTO per paycheck and that's it. You are not permitted to take unpaid time. If you do, you get a warning that could lead to termination. Their focus is PTO. Many come to work bad sick for fear of using PTO and not having any. It's a dark cloud hanging over you.

What is the work environment and culture like at the company?
Cliques. Favorites. Rules change alot. Disorganized. Always short staffed.

The patients at GH are awesome and there care is something that is taken seriously. The problem w/ Grace Health is that their staffing and management culturally is not sufficient. They have a policy that any employee can tell on another employee and that employee that was spoken upon does not have a right to defend themselves; and they are negatively penalized. The problem with the rule is that if there is a cultural bias or lack of understanding gestures, and conversations can be misinterpreted. If the it was a culture of honest conversation and not tattle tale behavior thee turnover rate may not be so high.

If they only acted like they preached in all their meetings and propaganda they handed out weekly.  Management promised and didn't give training like they said and had meetings all day to figure out why things were not working instead of spending time with their staff and seeing why it wasn't.  Lots of tattle tale back stabbing to try to insure you didn't get fired.  Everyone was stressed.  The only part I like and really loved was they offer the public a service like no one else in the county does.  It was nice that you could help someone less fortunate or down on their luck with healthcare and resources.

Great company culture - friendly, engaging, service-oriented.
Have had personal opportunities for advancement in my knowledge, role, and pay.
Management cares about employee ideas and feedback - I love being able to make suggestions and feel that my voice is heard!
Fast-paced environment, but no pressure to work extra hours or stay over.
Flexible time off - easy to ask for time off and have work-life balance.
Great PTO and medical benefits.
I appreciate that negativity and drama don't have a place at Grace Health - it's why I've been here 5 years and counting!

The job is good; however, you will find that they will push you to your limit with unnecessary stress and drama daily. The work life balance is not there and you will feel like you are replaceable. they preach health for everyone yet patients will have to jump through hoops to get anywhere. The PTO is sketchy. You will be told one thing and then have to do an other. management is lacking and respect for employees is low. Many people doing jobs they were not hired for or trained well for. You can be singled out easily and bullied. 

When I had first joined Grace, I would rave about them till the cows came home. It truly used to be a wonderful place to be. Now that we've had a change in CEO and new managers, everything has fallen apart. We are not acknowledged or listened to, and any concerns we have are swept under the rug. When asked our opinion on something that may be implemented, the only valid opinion is the one they want to hear. The management has made this a difficult place to be for both patients and staff.

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