direct support professional

state tested nursing assistant

licensed practical nurse

caregiver

registered nurse

Graceworks Lutheran Services

The most enjoyable part of my job as Receptionist at Bethany Village was meeting and helping the residents. They were exceptional people that always had something nice to say and were a pleasure to serve. I began each workday at the front desk by being the first person to greet people as they entered Linden House and making morning announcements using the overhead page system. I loved being friendly and welcoming people as I was the face of Bethany and the voice of Bethany to them. I reaped satisfaction out of giving directions to guests, filling out their dinner orders so they could eat with their loved ones, answering their questions or directing them to someone who could. I didn't mind the phone ringing many many times throughout the day as I handled calls from family members, residents, and fellow employees. I looked forward to having mail to sort and deliver as the residents were always so grateful. The most challenging part of my job was working the emergency desk, but the training provided me with the skills to handle calling code reds, residents calling with emergencies on their Lifeline, and door security policies. I was blessed each day by having the pleasure of working with a talented team of receptionists who supported each other and above all were there for the residents. It was a satisfying, challenging and very rewarding job that I miss very much.

I was with the company for almost 5 years.  It would have been less, but I became very attached to the residents in this time.  Like any company, you have some excellent coworkers, some not so great.  Many people seem to think we are just there to do the bare minimum.  It can be an easy, fun job if everyone works together.  
There were many problems with staff only being "a body" there.  Management is more concerned with money and how they look to others than lives.  Residents are said to have rights, but it's usually what's convenient to staff/management.  The more you Care about the residents and their rights and wanting staff to do their jobs,  the more management keeps an eye on you.  You will be written up and given points for everything you do after that.  There are cliques and people are not treated equally.  Management is fake nice to your face.  It's almost uncomfortable.  
Once you are there and realize they don't Care about these people and no matter what you do, you can't fix anything, it becomes very frustrating.  

Adults acting like school agers.  Staff lying for each other.  Rules broken constantly.  Putting on a show for people.  Not making enough money for all the work you do because you have to make up for others laziness.  Getting treated like a criminal for trying your best to protect the residents.

It was too stressful.  I won't say it's not worth it because I did get to meet many awesome people.  
I wish I would have read reviews before I was hired.

The work is great, and getting to know the residents is enjoyable; however, the company keeps hiring more and more people while the current employees are begging for hours. My hours were cut in half, and I'm not the only one. People are grumbling and talking about quitting. Some people have walked out. I don't think the company should keep hiring new people when the current employees are desperate for more hours. It is very rare to get a full day of work. Many, if not most, days, I will work a two hour shift when I am available for the entire day. It takes longer to get ready and travel to work than I actually work. I question if that is worth it. Sometimes I get two two hour shifts that are hours apart, so I end up sitting around in between clients because it isn't worth it to drive all the way home. In short, I spend a good amount of my time waiting to work, and very little time actually being scheduled to work.

There are no benefits and no guarantees, but I have had good reviews all around. I'm not sure why they want to hire more people when so many of us are upset about not having enough hours.

Graceworks Lutheran Services is truly one of the best places to work in Cincinnati. From the very beginning, they made me feel valued and supported, not just as an employee but as a person. They worked with my disability, ensuring I had the accommodations I needed to succeed—something that not every employer takes the time to do.

Beyond their commitment to their employees, the work they do is incredible. The day program is an outstanding environment where individuals with developmental disabilities receive the care, support, and engagement they deserve. It’s inspiring to see the impact Graceworks has on the community every single day.

The culture here is one of compassion, teamwork, and genuine dedication to service. If you're looking for a career where you can make a real difference and be part of a supportive, mission-driven organization, I highly recommend Graceworks Lutheran Services. It’s more than just a workplace—it’s a family.




The Graceworks At Home Personal Care Aide managers are the BEST managers I've ever worked under. It's also true you stay for the residents and clients, the majority of them are so kind and sweet. You can always pick up more shifts and add more time to your availability. That said, the pay leaves a lot to be desired. It starts at $11.85 an hour which in the healthcare world especially now needs to be significantly increased. I understand that maybe their wage is technically average...I'd still wish that they'd desire to go above and beyond with all their employees especially considering this is a luxury retirement community. This job makes for a great entrance point if you want to go into any other medical/health related career and also its flexibility is awesome for students or others who want an additional job for another income. I'd recommend this as a great workplace and I hope to see them grow in the future!

I agree with the review from May 2014.  The residents are the best!!  
I was a good employee for several years; however, that didn't matter to management. 
My troubles began after I brought some concerns to my supervisor.  She twisted this private conversation that the two of had.  She used it to attack me during the yearly performance, and made my score so low it put me on probation status.  When I turn to HR (witch) manager for help, she sided with my supervisor.  The HR witch said that at least a dozen co-workers had complained about me over the course of two years. She has yet to provide a paper trail.  I was eventually set up by the evil trio (supervisor, team leader, and HR witch.). I lost my job because of their lies, and the HR witch continues to deny my unemployment benefits.
Bottom line do not trust this so-called Christians organization.  They need to take the word GRACE out of their name.  They no nothing about God, and His Grace!!!

I have worked in the people serving field for many years. This company surpasses all my former employers in every area.  They genuinely care about the people they serve and it shows in all they do. It is refreshing to have the support of an administration,when trying to meet the needs of our residents in a time when funding is being cut for Individuals with disabilities. They understand that the front line employees are who make or break the quality of services. Even though, pay in the industry will never be equal to the services performed, Graceworks keeps wages competitive.  They also make sure insurance remains affordable and offer some overtime and other incentives that contribute to the benefit package as a whole.

What is the best part of working at the company?
Working with the clients and families is very fulfilling 

What is the most stressful part about working at the company?
Upper management doesn't properly train the new managers coming in. No real support when dealing with bully situations or backbiting(talking bout others). They dont set a standard or professionalism so if you do you will most likely get over looked. No real advancement, if your a DSP to Sr.Direct the train stops there. Dont expect them to acknowledge you as potential for a Home Manager position 🤷🏾‍♀️

What is the work environment and culture like at the company?
The clients make your day worth wild, otherwise dealing with staff can prove to be very stressful especially if you have standards

What is a typical day like for you at the company?
Getting clients ready for the day, cleaning and cooking meals

Nice co workers on rehab floor. Other units the staff wouldn't help. I did like the locker room to lock my purse in. I also liked  that we had a nursing aide station with own computer but we had to stand to chart. Management took our stools and would get very upset with us if we ever sat down. 
Nurses were far away in the middle of unit far from rooms. They didnt  help answer lights or alarms. There is No cafeteria just vending machines. Management played favorites. Staffing played favorites. Residents were sweet. Rehab therapists were nice but a few were rude. Over all  ok place to work. Pay is not the best for stna for the job duties. Lots of extra work. Clean place and they seem to follow state rules unlike some places.

Work from 7 to 3, there are breaks, but no time to take them because my patients are always in need of help .I learned that you need to be patent when dealing with the patents as they sometimes ask things that we can not provide as there is only one of me and lots of them. They want me to solely focus on them and not spend as much time on the others. We are understaffed most of the time and the managements requires that deadlines be filled.There was no time to chat with other co works other then how to better help the patients.The hardest part of the job was dealing with the stress of juggling all my patients and their families with little time to rest. The best part, however, was that the residents respected us and were thankful for the extra work we did for them.

Top Job Titles	Average Salary
Direct support professional 30 salaries reported	$15.90 per hour
State tested nursing assistant 13 salaries reported	$21.23 per hour
Licensed practical nurse 10 salaries reported	$29.73 per hour
Caregiver 3 salaries reported	$16.58 per hour
Registered nurse 3 salaries reported	$36.50 per hour

Working at Graceworks Lutheran Services: Company Overview and Reviews

Graceworks Lutheran Services

Graceworks Lutheran Services Ratings

Popular jobs at Graceworks Lutheran Services

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected