cook

sous chef

server

cleaner

fine dining server

Gun-Lake-Casino

There's no communication between back of house team members, clique-y attitude between all the team members of the casino. Horror stories of other managers and coworkers. Gossip abound. Some of the managers can't keep things confidential, such as complaints, and writeups. Hardest part is managing to keep a smile on my face after a rough day. 
Great pay and benefits though. 

Don't work in the dish kitchen because if the "In Crowd" doesn't like you, you're not going to last. Seen so many go through there, constantly new faces in the Team Member Dining Room whenever I go in, and get complained to all the time by other dish team members. 

 The buffet portion of the TDR (Dish kitchen? Not sure if same place. Don't think so.) seems like a pretty laid back place to work, see em standing around a lot during the day. 

Production seems fast paced and hot, but also a pretty good place. 

Buffet is pretty good as well, though if you can't keep a happy face on while dealing with guests of the casino you shouldn't work there.

 Cafe is clique-y and gossipy but if you keep to yourself you should be alright. See a lot of server girls go home crying in the Cafe though, heard horror stories there as well about customers treating team members poorly and management not doing anything about it. 

The casino as a whole treats you alright, friendly team members and fun attitudes. Just be careful who you apply for. 

Also, the PTO policy is just PTO, for vacation days and sick days. If you call in sick, it uses PTO time AND you get a attendance point for it. 

First year workers get minimal PTO of maybe 12 days or so, and the longer you work there, the more you can accumulate, up to 35 days.

The tribe is amazing at providing for the employees, however management has accomplished in making them out to be monsters by enacting hateful and stressful environments where co-workers can be racist, prejudice and downright disrespectful to your face while insulting your family they have never met.

Add to that management has close to no, is any experience at all managing employees with due respect. They care only about themselves, which means they get to keep their job over yours.  They will toss you under a freight train, skip the bus  just to stay in control while losing money for the casino and tribe with no ends so long as they keep their job. They pretend like there is not employee theft, raising the idea they are  are stealing along with the bandits dealing on the tables. Don't come in with a disability nor be a customer with one because you are a cheap punch line to pick out of the group, given a Floor supervisor made mention of down syndrome being a joke. 

 Bonus round, if you know more than they do, take some advice and play dumb because management looks at you like a threat and targets you for it.

Essentially you should count your loses don't work here ever and find a job where they acknowledge you as not being perfect and just another human being who deserves respect and common rights of any other worker.  "That means NEVER APPLY HERE." You are better off.
 
Oh and talking about a Union or trying to form one will get you fired. They have no legal standing here and legally every employee has the right at Gun Lake Casino to form a Union to protect themselves from the predatory actions they take against them.

A typical day at work is never the same. There are winners and losers, regulars and new people, complainers and nice guests. I learned how much I care about people at this job. Watching people who couldn't afford to lose begging their friends and family on the phone for more money, regulars talking about their finances and how they just can't stay away... and you can't even give them a flyer about gambling addictions. Yeah, some people win. However, for every group of people usually only one person wins and the rest are really mean and rude towards you about them losing their money. 

Management is the worst I have ever seen or heard of than any other establishment! The communication is poor between managers in different departments causing chaos. Management is often bias and plays favorites. It's very rare that management is respectful toward their team members and are genuine and kind. Co- Workers are hard to trust because the more people get in trouble, the more people get fired, and that makes them more likely to get a better shift. Unless your the type that can easily blend in and talk as little as possible without coming off as rude, someone will find a way to get you in trouble and get you written up. 

The best part about GLC are the benefits. Other then that, I would never want to return to that place as an employee. No one is secure in their job unless they are shown constant favoritism.

Never have had a bad experience here.  Most who do get fired or let go have had multiple chances before this happens.  Management will fully cooperate with you if you cooperate with them.  How you conduct yourself and cooperate is a reflection upon the management teams in place. I have fun with guests and encourage guests to have a good time while at my table.  This not always the case people do get angered when they lose, that is out of my control, which goes against popular belief.  Most think that I/we as dealers are better dealers if they lose and poor dealers if the guest wins.  This is not the case, and management knows this they recognize good and knowledgeable dealers and are willing to work with you.  Many feel intimidated by others based on thier titles here, and management tries to let us know everyone started as a dealer and have been in the same shoes as us.  There are endless opportunities here.  If you push yourself you can advance fast and become very good at what you do.   There is always something new to learn.  Your math skill will improve.  Dealing here is the best way to learn all games, including core games, would encourage anyone to apply here.

It is a fun and energetic environment.  Alot of interaction with guests.  My shift always went by fast.  I learned about all of the different slot machines in the department I worked in.  I brought my experiance of my customer service skills with me and implemented them along with developing new skills with the variety of guests.  I also learned all about the entertainment industry that the casino provided and that we delivered as employees. Management is/ was outstanding, the slot managers were (and I am sure still are) awesome!!   The culture is very diverse, which I enjoyed. The tribe is one of the best to work for.  There is no discrimination against guests or employees.  I didn't find anything hard about the job.  You just have to be positive, upbeat, energetic,  great attitude, personable and communicative and provide great service.  It takes a special kind of person to be able to do this type of job, you need the skills and you have to love working with people.  Meeting the guests and getting to know them on a personal level, paying out jackpots, assisting them with questions and needs, being a part of a great team and working for an outstanding company!!  This is one job and employer I truly miss. During the time of Covid is when I left and wished I didn't. 

Their training department needs to spend more time teaching their job coaches how to be  effective leaders (team captains) if they want to promote a "team" environment. 

You spend your first 2 days in the administration building learning about the work culture from those who have no clue about the integrity of their management. 

The benefits are good if you're willing to put up with an erratic schedule-- you should basically plan to not attend any family events for the first 2 years of your employment. They are generous (compared to most places) with their vacation time, so that's a plus. They give you lots of quality food options that weigh out the driving time and gas money spent to get there. 

The hardest part of the job is trusting your management. They are really good at pretending like they care, but in reality, they don't care about how hard you work. Just like any other job, advancing is all about who you know, and who likes you. 

This place is compared to high school a lot. It's a box in the middle of a corn field, so I guess i shouldn't complain.

If you're a motivated, hard working individual with great customer service skills, you will likely advance quickly. There are a LOT of moving parts to working here and every single department works together. Some people love it, and some hate it. There is ALWAYS some sort of drama! (In every department). Upper management always covers their own rear, and will throw any single employee under the bus if necessary. EVERY one is expendable. They have a huge turnover rate because they do NOT pay enough. GSA's have the highest paying position in the casino, but there is a pecking order and everybody thinks they're in charge. Again, this goes for all departments. The people that work here are pretty great, and usually 4/5 people are either dating or married to someone else in the building. In it's entirety, they like clean appearance, professional, reliable employees. Insurance is a HUGE bonus IF you use their clinic. Worked here for 2 years. Loved it, but I was stressful. 

Overall if you'd like friends with benefits GLC is your place to work. If you want management who fairly review and monitor justly, not at all. Hard work is rarely rewarded and coworkers enjoy taking long breaks, gossip, rumors and casual drug use. Management enjoys rumor spreading, rewards being friends with them and not hard work. I cannot stress enough how little hard work is noticed. It's a great company when it comes to pay and benefits but the work environment is incredibly toxic and will crush your morale faster than you can say gamble. I worked there for a year and a half and was held back by lies and rumors more than I could ever imagine anywhere else. Always on time, never taking days off, never complaining about working, working harder than 90% of the other employees. The only people getting promoted are the ones who fraternize with management. All that I need to say. 

The upper management promotes drinking buddies over experience. You can work your azz off to better the company, volunteer for holidays and overtime but if you’re not drinking and partying with the execs you will go nowhere, they prefer to promote the lackeys that call in, come in late, won’t go above and beyond with very low experience, over people that actually know their stuff, those that like to party with them, do yourself a favor and find  a casino that acts more like a legitimate business, rather than a high school. I had 15 years in the business in multiple management positions and couldn’t move beyond a dealer job. I left and was treated much better, this place is a waste of your time if you want to be professional and advance in the business.  Yes some upper management actually have a lot of experience, up to the director/ceo but again…you have to be a drinking buddy to go anywhere. The director is one of the biggest problems for this!! 

What is the best part of working at the company?
The People You Work for and Work with. Great place to work.Many incentives like great insurance , Great pay, clean environment, All employees are given the opportunity to have a nutritional meal everyday no cost to them it's a wonderful place to work. You are treated with respect and there is opportunity for advancement in all areas. They have a manual that they apply to all situations so please just follow their rules and you'll be just fine you'll love it that shall you'll ever have

What is the most stressful part about working at the company?
For me it was being able to keep up with supply and demand I was a cook for the grapevine which is the cafeteria for all employees and it was it was awesome it really was

What is a typical day like for you at the company?
The environment is very clean healthy respectful fast-paced high gear very nurturing comforting

Top Job Titles	Average Salary
Cook 2 salaries reported	$16.68 per hour
Sous chef 18 salaries reported	$51,862 per year
Server 18 salaries reported	$10.94 per hour
Cleaner 18 salaries reported	$14.90 per hour
Fine dining server 13 salaries reported	$11.57 per hour

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