registered nurse

nursing assistant

medical assistant

admission representative

personal trainer

Gundersen Health System

While working at Gundersen Health System there are many opportunities for advancement in most departments, though turn over isn't overly high, Gundersen is dedicated to making advancements in technology and patient care, so new positions are created. This is excellent news for the people who are hired for those positions, however, the way HR works is more than concerning. Many people who should have been chosen for positions are passed over because they aren't friends with the right people. People who are more qualified for positions, who have earned positions, are not hired for them if they don't' win popularity contests with the right group. 

Gundersen Health System is a great place to receive healthcare, however, with management changes and a lost idea of what's important, that's changing. Patients can hear staff complaining about their job right outside their rooms, there aren't even people at desks to help you in the new hospital so patients and visitors have to wander around to find somebody when they need something, and there is a constant sense of chaos and unhappiness that is felt by the patients. Gundersen was always where I wanted to work when I was growing up and going to school, now it's not a place I wish to remain associated with. 

You used to have to have compassion, work ethic, and education to at Gundersen Health - that is no more the atmosphere. One of their clinical managers only has a high school diploma, that used to be a position that was held by a person who not only worked hard at work, but also had the drive to earn an education. It's very odd that this organization chooses to hire employees with no education when most healthcare organizations are hiring candidates with more education, this is possibly one of the reasons their moral has slipped and employees expectations of themselves has dropped.

I really believed in the company’s mission, which is what initially drew me in. Unfortunately, my experience was ultimately overshadowed by an old-fashioned mentality that still seems to dominate leadership. There’s little regard for work-life balance or psychological safety, which made it tough to feel like I could thrive, both personally and professionally.

One of the most frustrating things was the leadership style. My boss, who was in a higher-up role, would often use their position and connections to get priority for things like doctor’s appointments, both for themselves and their family. Meanwhile, I was expected to make my own schedule work around their needs, which felt pretty unfair.

There were also several times when I was made to feel like I was the problem in situations that were actually more about their lack of self-awareness. It was clear that they didn't understand the difference between being a boss and being a leader. It felt like control was more important to them than supporting and guiding their team, which made it hard to feel valued.

On top of that, there’s a major lack of innovation here. Leadership is really resistant to change, especially when it comes to new technologies or modern ways of analyzing data and improving processes. It can be really frustrating when you’re trying to suggest new ideas or find better ways to do things, but leadership isn’t open to learning or evolving.

All in all, while the company has a great mission, the outdated leadership and lack of flexibility around things like work-life balance made it a tough place to really grow. I think the organization could really benefit from fresh perspectives and leadership that’s more open to change and focused on the well-being of employees.

I work with nurses that sit on their computers all day and expect LPNs and MAs to do the work. The nurse will get off her butt if a possible emergent triage comes in the clinic. One manager will sit in a department all day because his girlfriend works there. He does not go to his office at all, and leaves his stuff all over the department. 

If you pick up a shift, you will not get over-time. You will be given time off another day in the week. Do not expect to be rewarded for filling in. If you are not liked by a department director, do not expect to advance your career. If you voice a concern to the department director; be prepared to be told, "If you are not happy here, maybe you should find someplace else to work," or "Maybe this is not a good fit for you." Both comments I have heard told to staff members multiple times. We have lost some really good people due to the negative treatment of staff. 

One PSR who barely worked for a year was given her pick of jobs over PSRs who have worked for Bellin for over 10 years. She would brag about the drinking trips she would plan with all the directors. She would go golfing and drinking with a middle manager. Management did not care about complaints, it continues to occur. We have lost a lot of good people due to this culture. 

PROS: 
It's a paycheck. 
Insurance
A lot of laughs with co-workers.

CONS: 
Management does not appreciate any effort.
No benefit to help cover hours for sick calls. You are not picking up extra hours, just helping cover shifts to make life easier for the director.
Special rules are made for the golden knee pad club.

Work-life balance
It is horrible. Unless you are management. They seem to appraise all of management even though management truly never does anything. Us peons take the brunt of everything. Management talks down to you and belittles you. They have this employee compact and leadership compact and no one ever follows it. Ever.

Pay & benefits
My pay and benefits at Gundersen Health System are not fair. I could be getting paid more like some other employees do but they don’t pay fairly.

Job security and advancement
In terms of job security at Gundersen Health System, I think it’s horrible. There is no sense of security at all! One minute you think you’re safe being in the health care field and then the next minute you’re not. It’s horrible.

Management
In general, managers at Gundersen Health System the absolute worst! They get paid loads of money to sit and do absolutely nothing all day long. They play favorites. A manager who bullied me and my coworkers got to keep their job. All managers favorite one another.

Culture
Collaboration with my colleagues at Gundersen Health System is good if you’re only in your specific department. Otherwise no one likes to work outside of their elements in fear of getting in trouble.

Overall
My experience working at Gundersen Health System is absolutely horrific. I thought Gundersen would be a great place to work, turns out it’s not. It’s satans palace. They don’t pay fairly. No job security. Management gets to do whatever they want and everyone turns a blind eye. It’s horrific.

What is the best part of working at the company?
Working with other CNAs and nurses. You built a relationship with your workers, It's like a plantation, and you all getting paid like peanuts. You tend to be emphatic with other people in your position.

What is the most stressful part about working at the company?
When i first started we had 1:8 ratio for patients. It was enough to keep you running all day. But when the first covid hit it was like 1:12 which was back-breaking where I'm only able to do the minimum care (Most of the time i dont even have time for the basics!). Then now its like 1:24 (the whole floor) for a certain shift. Its not worth it, go to McDonalds instead

What is the work environment and culture like at the company?
Very fast-paced and backbreaking. If you like back hernia and want to be in a wheelchair by your 60's this is the place for you

What is a typical day like for you at the company?
it usually starts with me taking reports from nurses,  12 people's vitals, blood sugars, and answering call lights. Most of the patients are bedridden so it takes 2 people to change them. But recently since they had this great idea of getting rid of the EVS we have to do the garbage, and linens and certain times clean a room. It's impossible to do all the work they ask you to do so just do what you can and the charge nurse are very understanding

I would not recommend working at Bellinhealth, because of the work environment is very high stress, extremely fast paced to dangerous levels for employees and patients. The amount of work that is expected to be done in a very small amount of time, with limited help, puts unneeded stress on employees and has led to many mistakes with the sterilization process of surgical instruments, leading to many patient infections. Also, I was sexually harassed by a female employee for close to 10Yrs. and was told by my supervisor, that I had to deal with her and to be patient. That there was a process to follow for complaints. After repeatedly complaining to management about this, no disciplinary actions were taken by management towards this individual. The employee was finally terminated by her own actions. She intentionally left a large amount of work for the following shift and admitted to it. If the tables were turned and I had harassed her, I can't help, but feel I would have been terminated with the first occurrence.

My manager was there when I had questions or concerns. She was awesome. She was there for me when I needed help with anything at all from professional to personal. We are still friends. My work place was run like a community. Everyone helped each other. I was her right hand when she was not there. 
The hardest part of the job was when I lost a patient. No matter how long I worked in training, medical/Oncology, or hospice, it was always sad when someone passed. I tried my best to be there for the family.
The most enjoyable part of my job was when I was in education and I got to be the first face our new RNs met. I am very positive and tried to get them on-boarded with as little stress as possible, making sure that when I was being corrective, I was first telling them what they were doing well.
I learned that I was a leader. I could train in new folks and make their training as stress free as possible. I could teach all day. I also loved teaching my patients. Whether they were Oncology or Hospice. There is much to teach. I also learned that I wanted to return to hospice as a career. I am a hospice nurse by heart.

What is the best part of working at the company?
The best part of the job was you'd meet some good people.

What is the most stressful part about working at the company?
The most stressful part of the job was the inconstancy and at times incompetency by the supervisors and management.

What is the work environment and culture like at the company?
The work environment at this company was extremely toxic unless you were a supervisor or higher.

What is a typical day like for you at the company?
A typical day at this company was you would never know what to expect. The only thing that ever seemed to be consistent was the ovens, coolers, freezers, and dish machine always being broken and management telling us to just deal with it. Another thing for a typical day at the company is it is always short staffed and asks you to do three peoples jobs at once. If you tell them you can't because you are already doing something else management asked you to do you will be cornered by management until you say what they want you to also and then give you the worst jobs they can.

The Bellin culture is very caring. It is very important to management that employees are able to maintain a good work/life balance. The atmosphere is extremely collaborative, sometimes to the point of decision stagnation, but rarely. The greatest asset Bellin has are its people and the concern it has for their quality of life. Bellin is an extremely high performing tertiary care facility that has consistently scored very well on many evaluative scales...care quality, cost of care, safety, patient satisfaction as well as all the metrics that CMS has implemented. A simple search could verify these statements. The only detraction is that they are not very good paymasters. The wages are decent, but not up to par with their geographic counterparts. If money is the most important criteria, then Bellin is not for you. If being a part of a cohesive team that cares about you both at work as well as away from work, then Bellin should figure near the top of the list. The benefits are decent...nothing to complain about, but not fantastic. PTO is quite generous.

A typical day was spent working with members and providers on the phone and in person to address billing issues, claims processing, errors, and explaining plan benefits. First call resolution was our primary goal. 
I learned the new healthcare laws, and working with many different members I was known as the person that would always take the difficult providers and members.
My co-workers were great! We worked as a team and could always reach out to each other for second opinions on issues.
The hardest problem of the job was having so many managers and leads for a department of 12 employees. We would often get e-mails with different information on the same subject from each of them.
I loved dealing face to face with our members assisting them with understanding there benefits and assist with errors in claims processing.

Top Job Titles	Average Salary
Registered nurse 7 salaries reported	$37.21 per hour
Nursing assistant 12 salaries reported	$19.36 per hour
Medical assistant 14 salaries reported	$16.72 per hour
Admission representative 3 salaries reported	$18.43 per hour
Personal trainer 3 salaries reported	$52,333 per year

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