sales representative

outside sales representative

field marketer

residential sales

customer service representative

Gunton Corporation

Gunton represents a great product, but they do not represent Pella's values or culture. As a sales rep, you are just a number to them. Unless you are one of their favorites. Most of the In-home sales leads are assigned through the CRM, but are typically reassigned my managers. You can have a large window lead in a high-end area in your calendar, then when you look again, its been reassigned to someone else and you have an entry door lead in a bad section of the city. 
You get a fair salary to start, but commissions are horrible. They move you to full-commission when they feel you are ready. The problem is, you do not get a penny until a job is 100% paid for by the homeowner. Lead times because of staffing can be 9 months to a year. If one window comes broken on a job, you have to wait for it to be reorder, remade and installed before you see any money from that job. 
I have seen multiple people leave the company who are owed tens of thousands of dollars. 

In sales, you will either have a micromanager or one that you only hear from when they need your sales projections. If you are new to the industry, you need to make a good friend or two to help you learn the products and services. Their training is awful. 

Could be a great company to work for if they had better leadership. 

Gunton Corp. is Pella Windows oldest distributor. The Hdqtrs. is in Cleveland with regional distribution in Pittsburgh & Philadelphia. I truly enjoyed my career with them. They are privately held but Managed very well. The partnership with Pella Corp. in VERY close and most of management directives are initiated at Pella and implemented by each distributor. During the 90's all was well andgrowth was tremendous, almost 15% per year! In 2004 a manager was hired to run Philadelphia that had no industry experience. Aftyer 1 year sales fell almost 30%. This Mgr. was so hard to work with that half the sales force left in 2006. After 2 years the owners realized their mistake and a replacement was made. The hardest part of my job was the firing function but I know it is required to make progress. The most enjoyable part was mentoring & coaching my reports to become successful.

The accounting department is severely understaffed. My workload was that of two people and when I addressed my concerns over the hiring process they didn’t bother to hire someone with the correct experience for the job. This job put me in a dark place because of the increased workload with no change in deadlines. Managers/supervisors will talk bad about you behind your back. I was put on a performance plan to “improve productivity” after they realized I couldn’t keep up the performance of two people. Be wary… management is only worried about results but somehow also will fire you for working your hardest to give the results they asked for. They will use any trick in the book to get rid of you if you don’t mold to their ideals. In my case I was fired after not saying hello to the CFO. 

Start my day by looking at our recruiting sites
Then head out to competitors' locations in search of installers looking for a better opportunity.
Making phone calls to new applicants and doing follow ups.
Travel around neighborhoods looking for crews doing work in the area and stopping by to have a discussion 
about what they do and see if they have any job skills that would benefit them and Gunton Corp.
I've learned that there is a dangerous shortage of skilled labor.
The hardest part of my job is finding qualified trades people to do the quality work we require.
The best part of my job is finding a crew that we can help be successful and knowing they will be taking care of our homeowners.  WIN, WIN





My days are very full and I prioritize for the day and the week ahead when starting my day.  I've learned very much at Gunton through the years.  I've learned Payroll, Executive Assistant work and even giving some basic quotes of our product.  My home base has always been Accounts Payable. 
I have been fortunate to have wonderful managers that have been here as long or longer than me.  I helped in the President's office for a couple of years and he was just as great.  
The co-workers I've worked with for the most part have been nice and helpful, we're a real team here.
Getting all my responsibilities done efficiently is the most rewarding part of my job.

What is the best part of working at the company?
Great company to work for! Drive was too far for me. Gas cost was rising & I simply couldn't afford the increase & negative affect on vehicle. Benefits were awesome. Owner is amazing! 

What is the most stressful part about working at the company?
My drive in! 480 was a death trap & my commute was anywhere between 45min to 2 hours depending on obvious reasons > traffic & weather. 

What is the work environment and culture like at the company?
Professional. Respectful. Low key. Do your job & it was great! Actually loved the work environment. 

What is a typical day like for you at the company?
Interviews, benefit over views, some accounting periodically.

When I worked there I was very impressed by the management on the sales side. They would do pretty much anything to help you with what you needed. However they were doing too much work outside of their scope and would often be tied up dealing with issues. There was a lot of people in the company doing things that were outside of their scope. I feel like upper management and executives didn’t have a grasp of what was going on and they refuse to hire the needed people. 

Worst management of any company I've ever been with. They look for reasons to take away commissions, make non-salaried employees work the showrooms, and never answered the phone if I needed them when I was with a customer. Gunton is the very definition of a toxic workplace. 

You’re viewed as just a number. Managers don’t even want to be managers. It takes service 6-8 weeks to contact your customer. Damaged product for your customers on almost every delivery. Sales goals are near impossible and if you do hit your number they bump your quota up 40% the following year. Plan on making very little commission unless you get very lucky and get accounts handed to you. 

Learn something new each day.  Surrounded by great people who want to do a good job.  Core values are meaningful and enforced.  Work is meaningful and challenging.  The overall tenure of the employees says a lot about who they are and how they treat people.  Strong family roots and the owners care deeply for their employees.  

Top Job Titles	Average Salary
Sales representative 142 salaries reported	$92,060 per year
Outside sales representative 34 salaries reported	$132,500 per year
Field marketer 53 salaries reported	$82,632 per year
Residential sales 39 salaries reported	$136,090 per year
Customer service representative 4 salaries reported	$20.00 per hour

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