equipment mechanic

parts advisor

technical trainer

mechanic

inside sales representative

H.O. Penn Machinery

-Managing heavy machinery field service operational system to ensure ongoing organizational, strategic maintenance plans, and programmatic excellence
- Analyzing service process flows, and monitoring operations to control repair option approaches for the enhancements of quality, cost reduction, and down time throughput
- Collaborating with international procurators and Caterpillar designers regarding hand tooling and analytical diagnostics to ensure effectual field service methods and configuration control
-Deploying Preventive Maintenance Planning (PMP), Customer Support Agreements (CSA's) and Custom Track Service (CTS)
- Well knowledge of the Caterpillar products and safety hazard related to their field services
- Excellent ability to use Caterpillar service information systems (SIS, ET and, NPR)
-Liaising with customer’s project managers and site engineers to provide leadership in the integration of process improvement and core work into day-to-day maintenance management programs
- Planning Technical Analysis levels (TA1 & TA2), Service Job records, Preventive Maintenance reports, Failure Analysis sheets, machine's performance, idle time, down time, spare parts chasing, ground engagement tools (GET's), under carriage, lubricants, oil, gas, and diesel Consumer Price Index (CPI's).
- Providing training and developing the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.

This company’s greatest weakness stems from its leadership. The owner and executive team appear out of touch with core values and are largely isolated from employees. While they often take credit for successes, they fail to recognize the true heartbeat of the company is with the people who drive it every day.
The culture is exclusive rather than inclusive, creating an environment where anyone who is different feels left out. As a result, the company Intentionally does not reflect the natural blend of employees you would typically expect from a New York or New York City organization.

A typical day at work is to open up all the mail. Vendor all invoices check to see that the taxes are all correct. Check all imvoices to see that the correct codes and signatures are on the invoices. Input all tha invoices into the system for the check run. Open up new vendors get the federal id number for each vendor. Fill out tax exempt forms and w-9 formsl. Handle all vendor inquiries. Once a week do the ach runs for all expense books. Check all expense books to make sure they are all done properly. Once a week do the reqular check runs, and to also do manual checks as needed. My co-workers have become  my friends at work. I enjoy my job it is very interesting to learn new things.

I have worked at H.O. Penn for almost two years. From day one, I could see they created a great company culture where employees' needs and concerns are listened to and addressed. Training, development, and growth are prioritized. HR does a fantastic job of communicating upcoming training opportunities and sourcing training specific to a skill you want to develop. Long employee tenure is not something you see anymore. When you work at H.O. Penn, you can make it a career, not just a job. Everyone across the board, in all 6 locations, has been a pleasure to work with. I am excited to see where my journey will go with such a wonderful organization. 

Have only been working at H.O. Penn for a couple of months, but am already impressed with the drive and leadership from Management, and their successes are evident with the Company's continued growth and respected presence in the market place.  The company is family oriented, understanding the value of work/life balance and good health, and so the hours and benefits are very good.  The atmosphere in the office is high energy, the entire day, with dedicated employees focused and working very productively.  Overall, I'm impressed with this company and happy to be part of such a strong team.

In 1999, I started as as a warehouse associate with no knowledge of caterpillar products. In my years there I was trained and encouraged to advance in job positions and pay scale. People there were willing to share their knowledge and experience and I advanced to the highest position available and became a parts expediter. It was a safe, clean and drug free environment. Our focus was on safety, customer first and quality over quantity. A very friendly and supportive company to work for.

This company not only fosters an environment of collaboration, communication and ethics - but they provide you with coaching, training, and opportunity for professional growth and development. Fun industry to be in! Great people! Love working here! 

Management is caring and supportive.

I loved my job and the management was excellent , I was saddened when my assignment ended. I was looking forward to becoming a permanent employee with the company . The culture was like family in my short rime there .

The most enjoyable part of the job was connecting with the customer in person and on the phone .

Great money and opportunity to learn more and advance yourself with friendly helpful coworkers helping you through any unique situations. Unfortunately it has that large company gossip type of atmosphere like it's high school sometimes

The management to be promoted to better positions is very poor and they choose by hand, management have negative impact on the whole work force. Everyone stuck in the "way it's always been done" - for better or worse.
No growth, dated offices, antiquated systems

Top Job Titles	Average Salary
Equipment mechanic 26 salaries reported	$51.81 per hour
Parts advisor 2 salaries reported	$28.75 per hour
Technical trainer 12 salaries reported	$87,500 per year
Mechanic 9 salaries reported	$51.18 per hour
Inside sales representative 1 salary reported	$65,000 per year

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