patient advocate

medical assistant

registered nurse

medical receptionist

scheduler

HALO Diagnostics

The job was great at first but that changed pretty quickly.  

During the hiring process they preached patient care  and employees wellbeing, got you excited about the holidays you have off and all the benefits….You don’t get the holidays off unless the location you’re working at is closed so be prepared to work holidays. We were told we were there to educate patients and offer testing but they started pressuring us to get more test and to pressure patients into testing when it’s out of our control if the patient doesn’t want to test. Management never had the answers to our questions and we just got passed down from one person to the next one trying to find an answer. 

At every meeting and one on one reviews we always got  great feedback about how well we were doing our jobs. When the metrics were down for a couple of weeks they wanted all navigators to sign a performance improvement plan where it said that we were not meeting expectations and not doing our jobs, and that if we didn’t improve immediately we were going to get terminated, all that without a verbal warning. Let’s just say that in less than a month they lost over 5 employees because of how unprofessional management is.

Working for HALO taught me a lot of valuable lessons and experiences. Perhaps a couple of the most valuable ones were how NOT to be a supervisor; how NOT to treat patients and co-workers, and that it is never ok to put money over the needs of patients. Our supervisors threatened that if we did not “get our numbers up” the CEO would be really mad and put us all out of a job. I cannot control if patients can’t afford to test, or do not want to pay their price, or are afraid of repercussions of testing (ie: life insurance). It was very hard as a navigator because we are the ones patients reach out to when they get, for example, a bill for $500 but were assured by HALO their test would cost nothing. I would ask for help resolving the issue & it was a constant battle of getting someone to reply & actually help us. Management changes as often as the time. They manage us from completely different states, don’t visit our sites, but tell us to implement processes that do not apply at our site. I would do yourself a favor and stay away. The environment is toxic and promoted to stay that way from supervisors all the way up to HR. It was such a relief to leave. 

 The place is rampant with nepotism and favoritism and the employees who spend more time decorating the office with holiday themes and chit chatting with higher ups get benefitted and put into positions of power. People who care about doing their jobs and doing it will get let go or indirectly penalized because they will bring up these issues to management, or other "loyal" employees will complain about them for trying to do things the right way rather than bend the knee to poor practices. Some spaces  and equipment are kept unclean for example blood spots, tape, too much office clutter. Very bad on board training and unprofessional communication. Patients often complain about employees talking to them unprofessionally, some staff members take liberties to use overly casual and unprofessional language in sensitive situations such as biopsies and breast scans.  Managers are not from an oncological or radiologic background but will make decisions as if they are. Pay is not the greatest.

Frequent layoffs and financial mismanagement, such as defaulting on payments to vendors and unexpected pay cuts.

Toxic Leadership Culture: The behavior of the leadership, characterized by unprofessional conduct, is not only detrimental to employee morale but also to the overall efficacy of the organization. In healthcare, where the stakes involve human lives, this is inexcusable.

Lack of Industry Expertise: The co-founders' lack of background in healthcare and their resistance to industry regulations is a critical flaw.

The current leadership, particularly the co-founders, seem to be a liability. They should be either repositioned where they can do no harm or removed entirely. This is a tough decision, but necessary for the survival and ethical operation of the company.

This organization demonstrates consistent deficiencies in leadership, communication, and operational structure. Expectations change frequently without adequate notice, resulting in confusion and inefficiency. Employees are treated as interchangeable resources rather than valued contributors. Management exhibits minimal accountability and a lack of concern for employee experience. Job responsibilities are poorly defined, and during reassignments, managers routinely fail to provide complete or accurate information regarding new locations or duties, later asserting that such details were previously communicated when they were not. Transparency is lacking, communication practices are unreliable, and favoritism is prevalent. Nepotism appears to significantly influence management decisions.

Precision got bought out by Halo and does not have competitive pay rates at all. 
Wouldn’t offer me a pay raise, but wanted me to get more registries. 
Benefits are awful, you pay out the roof just to have family coverage. 
They are open most holidays except; Christmas and thanksgiving. So working a holiday will happen. 
Management is not friendly and does not support their techs. 
The descriptions for some of their jobs are not accurate at all. Not worth it. The employee turnover rate is out the roof. 

The CEO would frequently be late or not show up for meetings and would like to cuss during calls. All of upper management has zero clue what they’re doing and what actually happens on the ground floor. All they care about is numbers, metrics and making money. It’s an awful business model and team members are thrown into situations with little training. The turnover rate is so high there’s always new faces. Save yourself and run far away! 

What is the best part of working at the company?
Son in law is the director but mother in law is the one who truly runs the place and super unprofessional it’s very toxic don’t recommend 

What is the most stressful part about working at the company?
Being corrected in-front of others even patients 

What is a typical day like for you at the company?
Breast Mammogram  several almost 100+ a day

This is the same company as Precision Imaging Centers and Halo DX. Read the reviews there before applying to this company. Staff is overworked and not enough help. Priorities and job responsibilities are always changing sometimes on a daily basis. Techs are often overbooked and schedules fall behind by hours at times. Coworkers are great but that's it. 

The job was easy, coworkers were great. The individuals who supervise support staff and direct the clinic are unprofessional in terms of their leadership style. The supervisor was rude to employees and spoke badly of others. Not really a place to work at if you respect yourself

Top Job Titles	Average Salary
Patient advocate 204 salaries reported	$27.06 per hour
Medical assistant 5 salaries reported	$22.20 per hour
Registered nurse 1 salary reported	$157,500 per year
Medical receptionist 5 salaries reported	$21.25 per hour
Scheduler 6 salaries reported	$21.83 per hour

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