server

assistant manager

beer manager

restaurant manager

bartender

Hal Smith Restaurants

There is opportunity if you learn recipes quickly but if not or you make slight mistakes while new you will get grilled and good chance your coworkers will try taking over instead of helping you learn. They do not know how many people to hire nor how to schedule them for their needs as in just the second week i had someone in my position get scheduled with me that started around the same time. I had a second job and let him take the shift since they basically told us to figure out who's going home but this happened 2 more times, 3 times in 3 weeks when i only worked 3 or 4 days a week. Then when they're figuring out what they need they after hiring people they just ended up cutting me without contact just scheduling me for 0 hours and i heard nothing. Completely unprofessional and disorganized company when it comes to new hires.

After someone mentioned a rumor to me about a manager and a server having unprofessional relationships, I was treated horribly until I was told we “mutually agreed to depart”. We didn’t, I was pushed out because of their own behavior. I was a great server and my tables absolutely loved me. The manager would also work all night long wherever this particular server was. They’d sit down for 45 minutes in the middle of a shift with the manager, it was just totally unprofessional and I am pretty sure that “rumor” had some truth to it. Also tried talking to the manager multiple times about how I was being treated but it only became a problem when I started to ask questions. I also asked to transfer and was told I’d have the same problems at a different location. Well my problems weren’t with the customers so I don’t really think that is a decision for them to make. I asked to transfer, they should have transferred me. Hopefully Hal knows how things are at the NW OKC location. 

The shift starts with pre-shift meeting which is geared to pump the staff up!  This meeting is meant to be informative, positive and educational.  Throughout the shift a manager is constantly in motion.  Helping when needed and in constant contact with each guest ensuring an excellent experience.  It definitely takes a person able to multi-task that can remain calm and collected no matter what happens.  It is a high volume store which is awesome!  The staff is very knowledgeable and competent.  There are a lot of go getters in the establishment and that is what is hired.  The hardest part of the job is the late nights and no set schedule.  The most enjoyable part is hearing constant positive feedback from happy guests!

But they’re caught up in the conglomeration of capitalism. Some of their restaurant concepts are really good and have the potential to make a lot of money, but due to the high turnover of staff (likely caused by terrible, terrible upper management and area partners) dedicated employees who have been with this company for years are overlooked, overworked and under appreciated and then forced to pick up the slack of management who does nothing to better themselves or the restaurants and are only under more stress due to pressure from upper management and area partners to meet quotas. 

What is the best part of working at the company?
Strong training programs for every position. Opportunities to develop and grow up in position. Caring and supportive management in store and corporate leadership. 

What is the most stressful part about working at the company?
In hospitality business got strong and slow seasons. Guests trying to get a free meals, staff that do not willing to be positive and being trained, how to take ownership, so you have to let them go.

What is the work environment and culture like at the company?
Positive and professional. Productive, educational and motivational.

I fully recommend that nobody should ever work at the Charleston’s in Bricktown. The management is some of the worst I’ve ever experienced in my life. I was forced to work a double shift as a hostess while I was sick with COVID without a break. They refused to allow me to go home even though I had a doctors note and there were multiple managers that could have taken over. They refused to promote me from a hostess because they “were desperate” while hiring servers at the same time. Never become a hostess you won’t go anywhere, even if your requirement for being hired is to become a server. 

Working here is very fun. Training is cramming the entire menu into your head but you will remember it which benefits only you.

Managers are good and very understanding. they are on your team

Almost every server had a negative thing to say about our GM, but in reality he is a good man  the workers are quick to react/judge him, some people aren't a "people person" so i understand.

Although i don't make that job my life, i don't get into drama cause i don't care enough. Go in there solely to make money and get out. that's it... 

I was more or less pushed out due to a family emergency, in a time you would hope a company would be there for you and support you. All around disappointed because indeed the work culture and compensation were desirable, however it seems like everyone is only worried of themselves and their career and not so much the team aspect. 55 sometimes more hours per week provides no quality of life nor much family time. Job security is nil in many to most situations, perhaps unless you're friends with upper management.

Excellent money but you lose your self respect. Decent work environment when things aren’t constantly breaking. Requesting off is like pulling teeth. “Requesting off is just a REQUEST” so good luck if your family has birthday parties, dinners or health issues then don’t apply here. Zero benefits. Zero PTO.  I walk about 5 miles a shift. Huge amount of favoritism. Management can’t keep managers for very long. Beware. 

Work itself is fine. I have worked as a server at many different places for years. And you can make good money here. The only downfall is that we are short staffed. And instead of the managers hiring more people they schedule you past your availability and expect you to show up. Moving up in sections is hard to because they pride In “seniority” even though they say they don’t. Even with a great attitude and skill set I’m still in the same spot when I started

Top Job Titles	Average Salary
Server 24 salaries reported	$23.60 per hour
Assistant manager 6 salaries reported	$53,917 per year
Beer manager 7 salaries reported	$53,214 per year
Restaurant manager 14 salaries reported	$59,286 per year
Bartender 2 salaries reported	$21.25 per hour

Working at Hal Smith Restaurants: Company Overview and Reviews

Hal Smith Restaurants

Hal Smith Restaurants Ratings

Popular jobs at Hal Smith Restaurants

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected