outside sales representative

route driver

route sales representative

field service technician

installation technician

Halls Culligan Water

If you're looking for a physically-demanding, self-motivated job where you can work autonomously, enjoy the weather, and don't mind hours of driving every day, then Culligan might be a good fit. If you need regular hours, steady pay, or a safe environment, this isn't for you. 

As a route driver, your hours are flexible (to a point). Being paid on commission has its ups and downs (winter paychecks can be brutal, summer workload is brutal), but it's nice to show up to work to get stuff done rather than punching a clock.

You'll typically want to start your day between 6 and 8 am and get on the road as soon as possible. You go home whenever the work's done, so sometimes you can go home early, but you'll want to plan extra time in case of delays. When you're first learning your route, expect to work 10-14 hour days for months. Eventually, you'll memorize the route and move much faster. The workload is considerable; it's cheaper to add more stops than add more drivers, so prepare for things to consistently get more difficult as time goes on. You'll be sore and exhausted for the first year, but you'll either adapt to the fast pace or break yourself trying. 

On the one hand, it's nice that the company pays commission to any employee who sells a new account. On the other hand, they place unrealistic sales requirements on drivers rather than hiring full-time salesmen. Since the routes are so huge, delivery alone is a full-time job without adding in cold calls and upselling. 

Company culture is not very forgiving or compassionate when it comes to time off. Managers will often express frustration or even anger if you're sick or hurt, since it adds to their workload. There are never enough relief drivers.

HR, on the other hand, is wonderful to work with. They really care and work hard to advocate for you when you're injured or struggling. 

The job is more dangerous than it seems. You're lifting heavy weight and moving at a sprint almost constantly, which makes it hard to be safe. Plus, you're responsible for your truck maintenance—something you're not trained for, and time you're not paid for—which inevitably leads to negligence. You'll be driving A LOT. Routes can have anywhere from 2 to 6 hours of driving, or even 8 hours in some cases (why in the world is the Wichita franchise delivering to Dodge city?). With that much constant driving, the chances of accidents and moving violations go way up, so be careful. You're under a lot of pressure to move faster, but speeding tickets add up, and cutting corners can be dangerous. ALWAYS wear your seat-belt, even if it feels like a waste of time between stops. It doesn't take much for a truck under full weight to lose control. 

There's no advancement or raise schedule in the route room. If you approach management about a raise, they'll just tell you to push more product. There's not even a commission bump for working there long-term—first-year guys make the same commission as someone who's been on the truck for a decade. It's not good for morale. Plus, the only position to get promoted to is Route Manager, which (as long as they refuse to hire more relief drivers) means you're constantly swamped helping drivers keep up. 

You're paid commission for mileage and delivered products, but there are definitely gaps on the commission sheet. For instance, you might be sent to pick up six racks of empty bottles from a donation, which could take hours, which you're expected to do for free, making empty promises that "we'll take care of you." If you refuse to work for free or insist that they name a price up-front, they'll just pawn the job off on someone else.

Overall the work isn't that bad. You are largely left alone and given a work packet to start each day. The issues lie with the management. In your interview you are told that even though the starting pay is low, you can take classes to raise it in a short period of time. This is not true for most people. Classes are rarely offered and when they are, you are often unable to go for whatever reason they come up with that month. There are multiple people at my former dealership that have been there over a year with no classes offered, resulting in them being stuck at their starting pay. Management has their favorites and prioritizes them when selecting people for advancements and classes (raises). Benefits are also extremely poor. Personally, I paid over $400 a pay period (twice a month) for my family of 4. I know of other people paying over $1000 a month for their family of 4. Bonuses are non-existent and when they happen they are in the form of a gift card that rarely works and isn't accepted at most places. For example, Christmas bonuses are an $80 visa card, regardless of how many years you have been with the company. 
Salesmen are the stars of the show. They are not held to any standard and often fail to get relevant pictures and information for your installations. When you are in a situation where you are unable to complete an install you are expected to find a way to make it work so the salesmen won't lose their commission. You are able to sell equipment and get your own commission but it is at a 10% commission as opposed to the salesmen 20%.
All in all, it's not a terrible place to work but be prepared for a lot of frustration. You will be asked to travel to other states to help with their workload and often be put in positions where you are asked to work on/install equipment you have no training on. The general idea is it's better to get it in today and send someone to fix it next week, than it is to do it right at a later time. You will absolutely have days where you want to scream into the void but there are good days too.
The main "pro" is the job security. Employees have literally cussed at their bosses and kept their jobs. Employees have gotten into accidents, damaged customer property, argued with customers, not come to work for days at a time and have kept their jobs. There is no attendance policy but if you get on the wrong side of management they will start writing you up and say the policy is "at manager discretion." Everyone in the company seems to be related or married to someone else and this may be part of the issue. 

What is the best part of working at the company?
I honestly would say the best part of this job was being in different places each day and doing something different each day. Never was the same thing

What is the most stressful part about working at the company?
The worst part was the lack of support from management. Managers never supported their teams and passed blame around. No one took accountability. No organization. Parts are in boxes and or never ordered. All you heard was we’re working on it and yet everything stayed the same. Pay is based on learning and good luck because they never scheduled you to take the classes to get raises. Dead end job. They focused on numbers and units more than anything and didn’t care about you the employee. I worked there for almost 6 years and never not once saw the now hiring service techs sign removed. Wasted 6 years thinking it was a career but all it turned out to be was time wasted.

What is the work environment and culture like at the company?
Toxic. You can never feel like you’re succeeding. They will tell you what you’re doing wrong but won’t help correct it. They will micro manage everything

What is a typical day like for you at the company?
Long days 10 hours minimum. Management is no help, if you need help on the job they will expect another employee to help which is rare. If there is no one your expected to just stay late. Managers will go home and not even offer to assist.

This job is very demanding you are told you will have set route but the day you get in there you will find yourself doing someone else’s route on top of yours especially since they are always short staffed on drivers.

They have a very high turn over rate and can’t keep employees at all because they pay based off commission which means if you have a big route a typical day will run you all day and you will be out all day ,if it’s the summer you will be fine but the winter months you will not make any money  because no one drinks that much water so they will refuse orders which means no money in your pocket.


This job is not for someone with a family or kids that are in sporting events because you will never see them, 

Your local Management is a joke and they constantly lie to you just to get the job done, corporate management you will never see. 

The only good part of this job is working on your own, 

The trucks are in terrible condition, not fleet manager to help care for the vehicles even if you do a vehicle inspection they will not fix the problems until the trucks break down then they will decide to temporarily fix the problem, the inside of the trucks are a disaster and filthy to the point you will get sick just driving in the filthy trucks

My best advice is to stay away from this company or you will be highly upset if your hired in.



When I interviewed for the route sales job, I was told it was a 730-4 and two days a week it would be a little longer...but I could minimize that by starting a little earlier....neither of those were true. When I started the routes weren’t even mapped. My first day in the truck I didn’t get home until after 9p. It was a joke. There is no work life balance, this IS NOT a job for anyone with a family or anyone wanting some type of life in the weekday evenings. You cannot plan anything bc even on local days it would be regular to have 50+ stops in a day. It was literally feast or famine, we ran out of water multiple times in my 6 months there and you can imagine what that did to my paychecks. They’re more concerned about profits and hitting numbers rather than hiring another driver and splitting the route and making it more manageable. You cannot provide good customer service like that. I missed applying for my healthcare benefits bc I assumed I had to wait 90 days like any job I’ve ever had. The company wouldn’t do a thing to make sure my daughter and I were covered. I became disgruntled very quickly, was very upset I took the job in the first place, and was looking for something different after just a couple months. 

I worked as a bottle water sales rep at the wixom location for about a couple months. There were certainly alot of things about the job that I liked. The culture was great, the people were friendly, and the benefits were really good as well. The place was poorly managed however and a whole department would collapse if one person didn't come to work. Anyways, I was still on training pay working my butt off where I had the chance and trying to absorb as much information as I could about the products and methods on how to sell them and what the prices are and stuff. One day out of nowhere, after I had just gotten back to the branch from a long day of work. I got pulled into the manager's office and I was fired with seemingly no explanation other than I was not a good fit. It was a huge disappointment for me because I was looking forward to learning and growing in the role. They hardly gave me a chance to prove myself too, like I only got to go out alone twice. It left a sour taste in my mouth and I may never know the true reason as to why I was fired.

A typical work day is getting your assignments from the service manager, getting your supplies together for said assignments, and getting to those businesses as soon as possible. They claimed they could train you by the service manager if you have no experience, which never happened for me. They'd send me off with other service techs who weren't trainers (they tried their best though), thus I couldn't learn the job properly. Management made sure you didn't work past 40 hours a week, most times your check was less than 40. One of the service techs was the brother-in-law of the service manager, which created a conflict of interest. The hardest part of the job was trying to work as best as I could, with very little knowledge. The most enjoyable part was the Christmas bonus. 

I enjoy the work because of the rewarding feeling you get after solving issues with problem water.
I've learned that our product line is always improving to the needs of our customers and with more current plumbing  practices according  to codes and laws governed.  Management here at the Cleveland.  office is such a great team and family to work with.  The work place culture is awesome and pleasant atmosphere.  Hardest part of the job is really not so hard is you just set your mind to a positive frame of thinking and the challenges then seem to get easier through experience and time.  The best part of the job is when our customers express their appreciation for the job you've performed in helping them with any water challenges they may have, allowing them to live life in their homes with their family's without the worry of having bad drinking and working water.

A typical day is welcomed with a warm environment with coworkers who make you feel accepted and supported. Daily training with numerous individuals in differing positions, aids in the adaptability and understanding of cross-working relationships amongst all departments and with job functionality at all levels. Being exposed to hands-on and online education allows for in-depth understanding of providing excellent customer service with confidence, comprehension of water softening and reverse osmosis processes, and overall position requirements, importance and meaning of the job, and overall objectives; company-wide goals.
Balancing and multitasking several duties throughout the day requires a solid routine and practice; aid from within the company employees nonetheless, facilitates the job.

Everything runs pretty well at our location but not all departments understand what our product is and how it works. The downside is the customers are given improper information at times. 
Best part of the job is seeing all of the different locations in our area as well as helping people within our organization and customers.
Work place culture is okay and there are very limited instances of problems between employees and departments.
Management does well but with anything can always do better. 
Hardest part of the job is having to dumb down my technical terms for people to understand.
I have learned an incredible amount of knowledge and technology related to water treatment and customer service as well as the ability to have more patience with people that are learning.
Typical day is good so long as there aren't any problems that occure.

Top Job Titles	Average Salary
Outside sales representative 3 salaries reported	$97,500 per year
Route driver 13 salaries reported	$48,769 per year
Route sales representative 11 salaries reported	$45,955 per year
Field service technician 13 salaries reported	$20.00 per hour
Installation technician 8 salaries reported	$18.25 per hour

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