security guard

youth worker

case manager

shelter monitor

human resources manager

Hands of Healing


Your review
The worst Foster Agency Admin/Management
Foster Home Developer (Former Employee) - Houston, TX - February 19, 2025
If you're considering working for Hands of Healing, be warned—the experience within their CPA office is far from what their mission statement portrays. While the owners themselves are wonderful people, the management in place creates a toxic work environment that is both unsettling and disorganized.

One of the most frustrating aspects is the lack of accuracy and consistency. Policies and procedures are constantly changed to fit whatever narrative management wants at the moment, leaving employees feeling like they are always in the wrong. Decisions that were previously set in place are suddenly reversed, making it difficult to keep up with expectations and causing unnecessary stress.

The workplace culture is extremely divisive, with management talking behind employees' backs to other staff members, creating an atmosphere of distrust. Favoritism is rampant, as only select foster families—especially those with “contract kids” who bring in more revenue—receive gifts, dinners, and special treatment. This clear bias further alienates employees who genuinely want to support all foster families equally.

Meetings, particularly the dreaded Monday meetings, are used as a platform to pick apart employees rather than foster growth or collaboration. Instead of being a time for constructive feedback, they serve to undermine and divide staff members.

Additionally, the workload is overwhelming, with long hours required—not for the sake of the mission, but to ensure management looks good. Employees are left burnt out, undervalued, and unappreciated.

Overall, while the mission of Hands of Healing is commendable, the current CPA office leadership is toxic, manipulative, and money-driven. If you're looking for a healthy work environment that values its employees, run in the opposite direction. Until significant leadership changes are made, this office will continue to be a place of instability, stress, and favoritism.


I recently had an interview with Hands of Healing in Baytown, and it was a disappointing experience. The interviewer omitted crucial information that I needed to make an informed decision about the position. Additionally, the atmosphere felt very "clickish," with those in charge seeming more interested in finding a "yes" person to handle tasks they might not want to do themselves.

If you get an interview with Hands of Healing, I highly recommend asking many questions for clarity. Make sure to inquire about how their grant works, the benefits, hours, day-to-day job duties, and any other relevant details. Having all the necessary information upfront is essential to avoid any surprises later on.

Overall, my experience with the interview process was far from satisfactory, and I hope others have a better experience.

Also if they ask you to bring your social security to the interview, please ask them why rather than you just giving it to them. 

This place was easily the worst workplace I’ve experienced.
Management was incredibly toxic and rude, and did not know how to stay organized, or delegate work properly. Favoritism was an ongoing issue, and micromanagement occurred despite a lack of proper training. Higher ups were also incredibly disorganized and incompetent — there was a complete failure in communication that was evident from the first day I started: they didn’t even know I was showing up after training that day.
My day was perpetually chaotic, and many coworkers refused to help out properly. The atmosphere was incredibly tense and full of gossip and petty backstabbing, which led to an incredibly toxic and stressful work environment. Management perpetuated this by fostering a culture of retaliation and shifting their own responsibilities onto employees. All of this was on top of working with traumatized/at risk children, which did nothing to help the workload, and contributed to high turnover.

Horrible agency to work for, please do not work here, you will regret it. The Director is rude and somewhat illiterate, the Administrator is miserable and it shows by how she treats her employees and the foster parents. Management doesn’t really care about the children, just numbers so they can look good and get more money, the honest truth. Overworked, underpaid, lack of training and leadership, unrealistic expectations.The agency is disorganized and expects new employees to come in and fix the mess or be harassed, criticized and belittled. The turnover rate is extremely high, all you have to do is the ask foster parents how many different case managers they have per year. Don’t do it.

I enjoyed working with the foster parents and the foster children that I’ve encountered. I cherished the relationships that I built and they gave me something to look forward too. Other than that, I wouldn’t recommend this job to anyone. The pay is not worth the amount of stress you endure and they don’t offer benefits.The director plays both sides and pretends to care (no issues get resolved and a lot of broken promises), the administrator is very insensitive and does not have patience. The staff do not receive proper training, then the administrator blames the workers for lack of information and knowledge. The office environment is very toxic and messy. Do not share your personal business with anyone, it’s best to just stay to yourself.

I come in at 6am I start with breakfast and I make what's on our menu or what we have available the kids prefer if I add special items such as cool whip and sprinkles to the waffles are something special for them to drink .the next thing I start on is lunch and the kids like if I get there drinks cold or their fruit their pudding are the gogerts cold 
I always try to do something special that makes their day flow.then I make dinner and close up and get ready for the next day I really really enjoy my job at hands of healing wonderful place.

What is the best part of working at the company?
working with the kids. Supportive coworkers

What is the most stressful part about working at the company?
Favoritism and unprofessional behavior 

What is the work environment and culture like at the company?
Honestly it just felt off working there. People would get away with things depending on who they were cool with, and others would get blamed for stuff that wasn’t really on them. A lot of people stayed quiet because nobody wanted problems. When audits were coming up, everyone would suddenly act different and try to fix things, but that wasn’t how it usually was day to day

What is a typical day like for you at the company?
Busyy always short staffed and they were still expecting the job if a full shift

Middle management makes working there extremely difficult. Management doesn't take suggestions or criticism of any type. If you pursue, you are insubordination. It feels as if there is always something wrong about the job you are doing and the turnover rate makes it difficult to really build a strong cohesive team to work with. If you think you have the will power to work in an environment like this, you may be able to get some experience under your belt. But I would highly not recommend this place as employment. 

Hands of healing was a good company at first but what made the days a little difficult was the managers and drama that other staff would create. I was able to work both night and day shift there and it was really laughable that grown men and women were having high school drama in a work environment.the management know little to nothing about keeping a steady schedule and doesn’t make you feel like you’re a valuable team player now granted it wasn’t all bad, I got a lot of new experience and skills but in the end the company ended up letting me go due to my age, but that raised the question why hire me in the first place?

What is the best part of working at the company?
Making a difference, in the lives of, Foster Youth, with disabilities, and listening to there goals, as they prepare for a new Future, with good vibes.

What is the most stressful part about working at the company?
Breaking up Fights, with Aggressive Boys, that caused destruction to property, included punch staff, and kick staff employees.

What is the work environment and culture like at the company?
At Risk Teenagers, with Behavior problems, some released from juvenile Hall, and some parents voluntary terminate their parental rights to them.

What is a typical day like for you at the company?
Varies on the mood of staff and Youth.

Top Job Titles	Average Salary
Security guard 13 salaries reported	$15.56 per hour
Youth worker 13 salaries reported	$16.25 per hour
Case manager 8 salaries reported	$55,408 per year
Shelter monitor 6 salaries reported	$16.56 per hour
Human resources manager 10 salaries reported	$56,400 per year

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