sales associate

warehouse associate

office assistant

warehouse worker

office manager

Hanks Fine Furniture

After working at this company for about half a decade, I have learned that if you enjoy being: 
1. Consistently talked down to by management daily and
2. Want to be fully committed to one thing in your life and be under paid for it.

Then this is the job for you! 

This company focuses most of their efforts on commission. Therefore, if you are an hourly worker (ie. warehouse, office) you will be drastically underpaid for the work you do and you are the bottom of the totem pole. Doesnt matter if you have a manager title. If you are hourly, they DO. NOT. CARE.

Store management is hard to work with and they don't know how to lead without placing fear in their employees. Because of that, simple day-to-day tasks seem more difficult, and creates a very negative working environment. Don't even bother to make an anonymous complaint with the home office, because they don't handle the issue, they call your store manager and make them handle it. This applies to everything that gets reported to home office. 

The company also feels like everyone is replaceable. They don't care how much experience you have, if you breathe the wrong way and someone above you doesn't like it, you're gone. No conversation with you about it, pretty much like zero tolerance, but based of off opinions and hear say. 

Also, if you are worried about COVID there is A LOT going on there. But in 2020, when we stayed open and were in the thick of it, you could barely get home office to listen to you about what supplies were needed. We weren't prepared to stay open, but yet we did. 

Working here made me constantly on edge. I didn't like the feeling that my livelihood could be ripped away in an instant. But, if you are worried that they are going to fire you, I can guarantee you will see your job posted here before anyone will sit down and have a conversation with you. Obviously, I'm not recommending this place as a job and feel your time and efforts will be appreciated elsewhere.



If you enjoy being cut down constantly, this is the place for you! I was the 4th employee in a period of 3 months. The store manager only cares about his salespeople and treats you like you’re the dirt on the bottom of his shoe. You have to do all the work. I can’t count how many times I was called into work ON MY DAYS OFF so I could disinfectant phones and keyboards, or water plants because it couldn’t be done by anyone else. the office manager does an AWFUL job at training. She’s only concerned about her upcoming vacation days. Didn’t give me or the other office assistant proper training. We had to call her often because we were unsure of the process sometimes. You have to clean up after grown adults because they were too “busy” playing on their phones. You have to waste your gas grabbing lunch for these people. Most of the time, I never received a thank you. 
The assistant manager is beyond rude and takes it upon himself to rip paperwork out of your hands, talk over you when discussing paperwork with customers, and things of that nature. Most of the salespeople (not all of them, there is one saleswoman who did her part. Bless her) don’t call their customers so you have to deal with their angry customers CONSTANTLY. 
To top it all off, a person came in and filled out a job application in front of me. I asked the office manager if they’re going to get rid of someone and she lied to my face and said “no, no! We’re ‘thinking’ about hiring someone extra for tax season.” Less than a week later, I receive a TEXT from the office manager to let me know that I’m no longer needed at the office. This woman didn’t even have the nerve to talk face-to-face. Which in my eyes, makes her one of the worse managers I have ever worked for. I don’t recommend this job to anyone. You do so much for very little pay and very little respect. Save yourself the trouble because more than likely you’ll be fired within a two month period like the rest of us.

Just know that if you work here, you are marrying it more or less. One day off here and there, never two in a row, and it gets old quickly. Glitchy software, confusing format and often not enough allotted time to complete a task without having to take a call.

The people I worked with, including the managers, were kind to me and I do like them. I did feel like maybe I had found my place for a bit, however I learned quickly that I would have to pass the buck often, tell a customer that the person they needed is “out to lunch, but I can take a message.” There was a lot of dishonesty and it made me anxious to work every day because I tried to be more real with the customers than what I was seeing, I felt like every employee was forced to compete with one another and there was very little accountability and a lot of talk about “making it right”.

Lastly, I feel like it’s the fault of the company for creating this environment. They leave employees no other choice but to be human shields and it’s sad. It’s not enough pay for how they are treated unless you’re hawking product.

I've been in furniture sales almost my entire adult life, I've been when Hanks for approximately 4 years. Never have I worked for a company that compensates you better for being good at your job than Hank's does. I will say, Hank's does have high standards, which leads to a large work load. Though, with all that responsibility, comes the potential to begin a career in sales and gross 6 figures in your first year without any previous experience/education. That isn't something I've found anywhere else in my career. You determine what you get out of it..if you are a motivated, hard working individual, it is well worth it. The company as a whole is well run with very down-to-earth, personable leadership. In my short time with the company I have gotten to know the owner, president, and vice president well and they remember who I am. Being the family owned and operated company that it is, I don't just feel like a number. The culture at the Jonesboro store is definitely something that has kept me from looking elsewhere for a different career. I enjoy coming to work each day knowing that I have great co-workers and get to work alongside like minded individuals. Definitely glad I began my career here when I did and would recommend it to anyone who is seeking an opportunity to determine their own paycheck and not just punch a clock week after week. 

I was so excited to start this job.  It's hard to find an entry level office job to get your foot in the door, and that's what this offered: career change.
For the most part the people there were people there were great and I really liked the office managers coolheaded, ethical style of management.  It was clear there was some friction and drama under the surface and some major issues that needed work but it didn't seem like it'd be as stressful a place to work as other jobs.  
In the week that I was there Hank sent 2 emails reassuring everyone their jobs were safe.  The day I got laid off I never saw it coming.  I'd even just bought myself some new personal office supplies just that morning.  I got to work and before I knew it, it was lunch time.  When I came back from lunch the office manager pulled me into the office without letting me clock in.  When he gave me the news it was like someone had punched me in the gut.  He was apologetic and told me that he didn't want to see me go but that these layoffs came down from Corporate.  
I was left with the belief that they'd love to rehire me when all this Covid stuff was over but I never heard from them again, even though I'd reapplied every time they repost the ad.
I heard they nuked most of their office staff later, so I guess that was the end to that hopeful dream.
In reality the company is awful (but employs some good people).

You basically work at least 50 hours a week, minimum. You do not get a lunch not get a lunch break, shoveling your food in in between customers. You work straight commission, you have a draw but you have to beat that draw or you'll get fired. That would be great your furniture was available the furniture is always back ordered I have 32 stores and you're pulling out of one Warehouse, and you have to pretty much have to be a logistics major major to find out what container you have coming in from China. You can have a big order a whole house full of stuff, and it comes in one stick at a time and you wind up with mad customers. Management, other sales people, are nothing but cutthroat, backspace. Commission thing would be great if you could get your furniture. Somebody's always getting fired somebody's always getting hired, and you're always being reminded your jobs on the line. What meeting and he's with join our team help wanted diesel was placed in front of all of us letting us know that every day to be our last day. Not a healthy working environment at all.



Managers more into their off time than work mission. Wish I could have known about how unsuccessful employees were in their employment with this company here in Texarkana.  In my time with this company I watched one employee resign another get fired  telling the truth.  Maybe not at others stores but at this location prejudice remarks were made and laugh at by managers..  Disgruntled customers were ignored and made fun of.  My self being a American Service Member witnessed unprofessional behavior being displayed toward elderly people.  I was on occasion the recipient of ridiculed to the point of the customer making comments  asking me why do you take that from the manager. Me with no comment to the customer but you are right.  When told that I would have to leave I was relieved of all that had happen there I shook the hands of both the assist and the manager thanked them and departed.

There is potential to earn good money yes and the managers will tell you that. But it is ALOT more complicated than that. I worked there for 6 months and was fired because I served in the military and because I did not force a customer to purchase that day. On average the employees made maybe 1500 to 3000 a month and the best salesman there made about 7000 a month. It takes many years to earn that much. They will fire you for almost anything and want you to pressure customers. 

Take it from me, do not work here. I was on the s bowman location in little rock, the managers will convince you it's a perfect job. I averaged 70 hours a week with no pay because it is sole commission. If you give a customer a deal to help close you dont get paid

Typical Furniture sales job they expect you to sell ever increasing sales targets with an emphasis on add ons. You could sell $30k of upholstery but if you didn't quite sell enough mattresses they might have a talk with you or fire you. And God forbid you don't sell any add-ons. They will also promote you then demote you or fire you on a whim with next to no warning. But it truly depends on which manager you have I had one of the worst. The turn over was insanely high and that's because the managers competed with their employees. If an employee was fired the manager could decided if they wanted to give the next couple of weeks of that person open sales to them well half the commission from them or if they wanted to the manager could take it for themselves guess which one they did most.

Hanks can be a great place to work for those who are single and have the willingness and opportunity to spend extra hours (coming in early) to take care of their customers. Training is spotty at best for sales. The sales system and computers are difficult to work with, and there is no IT help when systems go down. It was not unusual to hop from one computer to the next to find one that works, leaving the associate and the customer frustrated. The Team environment is good between sales staff and the warehouse, though within sales it is every person for themselves with the exception of a precious few who will lend a helping hand. The sales staff is almost completely male and single. I have worked retail before, in a much better environment.

Top Job Titles	Average Salary
Sales associate 20 salaries reported	$73,675 per year
Warehouse associate 1 salary reported	$14.00 per hour
Office assistant 9 salaries reported	$12.89 per hour
Warehouse worker 2 salaries reported	$13.50 per hour
Office manager 4 salaries reported	$13.38 per hour

Working at Hank's Fine Furniture: Company Overview and Reviews

Hank's Fine Furniture

Hank's Fine Furniture Ratings

Popular jobs at Hank's Fine Furniture

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected