assistant manager

cook

cashier

assistant general manager

restaurant general manager

Hat Creek Burger Company

If you would like to work in a hostile, sexist, environment, then this may be the job for you! They don’t care about your well being, they pick favorites, and management is a complete joke. Don’t fall for their promises of this job being all about happiness and family environment blah blah blah. Are you wanting to work front of house? Great, you can buss tables, take front counter orders, as well as drive thru orders, and whatever other tasks that may need to be done, because management would rather sit on their phone than actually do their job. Which is supposed to be actually managing the store. All they (corporate&management) do is lie, they try to cover up why people leave the company, because they don’t want people to actually know how manipulative this company truly is. This company may be succeeding in Texas, but I really and truly have no idea how they could succeed outside of Texas due to how poorly the concept of this restaurant is ran. It stopped being about the guests when the job of what should be multiple employees was put on us. A manager will simply note a mistake, instead of fixing it then for the guest, they’ll simply run it out, out of pure laziness in hopes they won’t notice. You can try to bring all the problems of this place to corporates attention, they don’t care. “We’re here for you” No,all you’re doing is watching us from your cameras while WE are actually trying to run things with the poorly organized protocol you force onto us. I don’t even have enough characters to get into what’s wrong with the SOP (standard operating procedures)
If you guys (corporate) are really truly there for us fix the management at our store (like MANY of us have asked, through letters, conversations, etc) and don’t transfer the only manager from our store who really and truly cared and tried. Then just cover it up and act as if those weren’t your intentions, and that it wasn’t a forced transfer. Those were your intentions all along and you knew it, because they actually wanted to fix the management issues, the only problem was YOU didn’t, so instead you decided to silence them. You would prefer to leave us with management who likes to belittle their employees and react out of anger, stress, and spite. You won’t silence me on this like you do all your other employees and management. So if you would like to sell your soul for $12 an hour go for it! Because this job will drain you. But who wouldn’t be drained? After dealing with guests complaints and food returns due to nobody caring (including management) After dealing with coworkers inappropriate comments and managements lack of care. This job really and truly sucks so if you’re planning on working for this company or are, good luck to you. Because if you haven’t already seen the company’s true colors you will soon.

I’ve worked at hatcreek for about 7 months and when first hired I was questioned why I didn’t go for a management position instead of crew I told them it was because I had just got out and I no longer wished to be a manager and that I wanted to get a feel for my surrounding and three months later I was offered a management position. Now as a manager I have witnessed my GM show favoritism and not have a proper understanding of how to deal with confrontation. I was told that it would be an easier job that would allow employees to move up and build on whichever position they would like for all the employees I recommend move up into management I was quickly shot down and none of my ideas were taken seriously and when I offered ideas into the store I was told no and then I washed as my GM would take them as his own and set up his own thing all of my crew was taken advantage of and hours cut due to horrible management. I’ve done everything I could to make my crew feel like they belong and Hatcreek has definitely failed on that. I made everybody feel included but my fellow managers couldn’t do the same

What is the best part of working at the company?
Regardless of the rigors involved in the fast casual industry, caring for people is a main part of the internal culture of the company. 

What is the most stressful part about working at the company?
Fast casual food service and all the stresses and pressures that come with working in that sector of the food service industry. 

What is the work environment and culture like at the company?
The work has  moments of stress and pressure when working on the frontline or when the company is pushing new initiatives. Very fast paced and forever evolving environment. 

What is a typical day like for you at the company?
Provide fellowship and fresh cheeseburgers to all who come in contact with Hat Creek. Communicate with your team regarding store objectives and opportunities and do your best to provide a great product with great service that makes people happy.

This company is a perfect example of what not to do to run a successful business. They preach fellowship, communication, and growth, but are not afraid to toss you aside as if you were never a valued employee. They take advantage of their employees and will always choose their customers over their hard working employees. At this company, they will give you false promises and only pretend to care about you. At the end of the day, you are just a number here. Your well being and enjoyment for this job are solely dependent on who your General Manager is at the time, and they are the only ones that might truly value you as an employee.

I Was hired Into The Managment training program on November 12th and trained at the Burnet road location for 6 weeks and then moved to my permanent store. being in management for most of my life I have to say I am very impressed with the training I received and the policy and procedure involved. it's a very conservative work environment...yet the rules aren't stifling the individuality of each person. I was very reluctant to hire in as a manager, however, I have been accepted by those above me and have earned the respect of those who I supervise...i am very happy here and I look forward to the future with this young and growing fast frendly family causal concept....
THANKS

They really train you here and make sure you know everything, with tests, reviews, practice, and training. We had a whole week to learn everything before the store opened. It may be different if the store is already open. I started dine-in and moved to drive through when they realized that was more my thing. Everyone works together here and makes sure everyone is taken care of. Overall great company and an very happy I got to experience this. 

They make it seem like the company will treat you like family but they don't. Also will make it seem like you will get all these hours but will cut your hours and give it to the new people so they can make them believe they will be making a lot of money. Management just gossip a lot about people and had favorites. Before the guy GM took over it was a lady GM who was way cleaner than the guy. He was just dirty all the time. They paid the men more than the women. They would secretly give the men raises and not the women. Just a very toxic work environment. No breaks either. 

Hat Creek was a fun place to work but it had many flaws. Management would give others praise and break to other workers after you did majority work. It's definitely a family ran business meaning if the child of management works at your location, good luck they get a free pass to do whatever. Workers were often times barraged with more tasks while in the middle of a task. A lot of workers left and all said more or less the same thing: "Hat Creek would be a decent place to work if everyone were treated fairly and not like a runt im the litter"

What is the best part of working at the company?
It’s the worst place i work I will never come back to much discrimination from the GM 

What is the most stressful part about working at the company?
That I have to do a lot work and not being paid good enough and treat bad bc we Hispanic 

What is the work environment and culture like at the company?
They need to take care employees and treat well 

What is a typical day like for you at the company?
Weekend  was the worst days  no one wants to work there

What is the best part of working at the company?
The culture, the authenticity!! 
  Hat Creek is a good company to work for . 

What is the most stressful part about working at the company?
Working a lot of hours, always working when you’re not working

What is the work environment and culture like at the company?
The work environment is what you make it. The culture is very good.

What is a typical day like for you at the company?
Can be a very busy day at the restaurant

Top Job Titles	Average Salary
Assistant manager 73 salaries reported	$15.78 per hour
Cook 56 salaries reported	$13.13 per hour
Cashier 52 salaries reported	$12.50 per hour
Assistant general manager 8 salaries reported	$55,000 per year
Restaurant general manager 5 salaries reported	$56,800 per year

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