massage therapist

spa coordinator

administrator

manager

aesthetician

Hawaiian-Experience-Spa

This was a great place to work at. I don't really have anything negative to say about this company. The studio is beautiful, the employees were happy and well treated. The clients were always a delight. They have a variety of amenities and upgrades available. Great benefits and discounts. I loved the dress code and vibes of the studio. It's very comforting. One of the perks I'd say they have are if you're not booked you don't have to be there which I know all therapist love and appreciate! The only complaint I say I had for myself was I think they're a little outdated when it comes to paperwork and advertisement. All the soap notes, client paperwork, everything is done on paper. It's very wasteful as well as stone aged lol. It's time-consuming, messy and wasteful doing it that way. I really wish they would invest in mindandbody or some other online file system. I don't like having to carry my client's file full of papers around. As for advertisement I believe they rely on word of mouth which is great but that's all they rely on. So it was definitely slowish. They would be really booming if they would invest in online advertisement as well as TV. I say I would have about three or four clients a day, I guess that isn't bad but I'm looking to have five or six and I wasn't pulling that in here. I was happy working here and had a great experience and would definitely recommend it and would go back if they made the changes I listed.

*Terrible shift hours
*Pay rate is diff for 50, 60, 90  min etc. on services
*Multiple two hours massages per shifts (which seems to be the only way you get booked)
*Micro managed management by new owner(son of previous owner)
*You don't get paid for clean up(give or take 15 to 20 mins) or set up(mandatory arrival of 15 mins before service) just the service rendered
*Questionable method on how you receive your cash tips
*Horrible trading system
*Not allowed to work for any other massage establishment even when work is slow for several months
*Annual contract if they help with your CEU's and will take paycheck with little to no notice if they decide to terminate your contract and will hassle with you on the receipt of paid CEU's
*50/50 chance of getting inappropriate clientele (specially in the evening and night) management just justifies action and looks out for the business of the spa
*Advertised as Exotic and Sensual
*No trust in management
*Everything is in the best interest of the spa not the employees
*Risky draping
*Favoritism with management
*Novice front desk people with little to no knowledge in massage

I've been working at the spa for over 3 years now and I love it! I started here as a massage therapists and worked my way into management, which has been the best career choice I've ever made. The owners of the spa are fantastic and really know how to take care of their employees! The spa atmosphere is very fun and relaxed. The therapists are looked at as professionals so there isn't any micro-managing or specific protocols on how to perform a massage (i.e - hot stone). All clients need to leave a form of payment upon booking so that the therapists are compensated even if their client doesn't show up. The owners provide in house training for what we specialize in, Lomi Lomi massage, hot stone and full body scrub and wraps. They will also pay for additional 24 CEU courses for the therapists on classes. What I love most about this spa is the recognition. They throw a party in each person's honor for every year that they've been with the spa. You really feel like you are apart of something here and not just another pay check which is why I come to work everyday happy and proud. =)

The best part of working at Hawaiian Experience Spa is the people. The owners care about everyone and are available by text or phone anytime if they are not in. The whole team is amazing and it make the day great. It does get busy and if someone is out sick it can be a challenge to handle everything but the therapists help out and we usually can get someone to cover. The customers are mostly great and we have a tip jar for the front desk which is nice and gives us a few extra  bucks. Pay is good and is weekly which I love. We have a break room and get massages for $30. Just a really nice place overall.

I loved working here. Everything is very relaxed but still busy. I always made over $1000 a week which was my goal. You report to the owner who is a massage therapist and you have his cell number. Texts are allowed which I like. Really a caring culture. There is a desk staff to do laundry and check guests in an out. Tips were really good at about $25 per hour sometimes a lot more. My record was a $100 tip. I loved doing Lomi Lomi massage which they teach. I would still be there except I had to move. They said I was welcome back to the ohana anytime:-)

Hawaiian Experience Spa is a great place to work especially because of the family and caring atmosphere. The owners are very involved and are immediately accessible by text, phone or whatever if they are not in the spa. In the event of a customer problem they have your back which is something I did not experience in my previous job. They say they put employees first and my experience is that they really do that. Everyone is happy with a low drama environment. It does get busy and is not a "just sit around job" but I like that.

This is a family owned business focused on their employees success. As an employee you are considered family (Ohana) and are treated as such.  I was drawn to work for this company because the owner is a Massage Therapist and understands the demands of that work environment.  There are also opportunities to learn new skills, one being the Lomi Lomi massage. I have been working at the Goodyear location for quite some time and there is never a dull moment. My day is full of a variety of treatments that create a dynamic work environment.  
Me Ke Mahalo (with gratitude)

Therapists report directly to owner who was a therapist. He is super accessible by phone or text anytime. We have a break room with snacks and stuff and you really feel taken care of. Tips average about $25 - $30 an hour and the customers are mostly nice. Pay is every week on Friday which is different than every other place I know. Time off is easy and if you are sick you are not pressured to come in. 

*Management makes it seem like it will be great working for them
*Management emphasis only on costumer happiness with little regard/appreciation for employees
*lomi is described as an exotic hawaiian massage and invites inappropriate clients 50/50 of the time and management often replies it happens, it's blood flow
*no tips
*a lot of work with little breaks to no breaks, you have to be on top of the front desk to give you a lunch break for lunch

It was a great job and there was upward mobility in the beginning; then they changed their structure and it was always a matter of passing the blame to someone else instead of "Extreme Ownership" like they wanted you to practice.  They changed the rules constantly with no training and then would threaten to or would actually fire you when you got it wrong!  The lack of support is what made the job horrible!  The actual "Ohana" were awesome!

Top Job Titles	Average Salary
Massage therapist 3 salaries reported	$39.17 per hour
Spa coordinator 1 salary reported	$17.50 per hour
Administrator 1 salary reported	$15.00 per hour
Manager 6 salaries reported	$19.00 per hour
Aesthetician 1 salary reported	$20.00 per hour

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