account manager

shipping and receiving clerk

packer

entry level receptionist

Health Care Logistics, Inc.

The days were structured around a tremendous amount of correspondence/follow-up; and alignment of department responsibilities/deadline objectives. The majority of my "personal" time was spent planning, coordinating, scheduling, editing and reviewing upcoming marketing programs.
I learned a tremendous amount about the healthcare industry and the primary players. I also had the advantage of being at a company where the customer "truly came first."
The management team was quite diverse.
My coworkers were very friendly and fun for the most part. Everyone tried to help the customers wherever possible.
The hardest part of my job was getting "key players" to agree on priorities and budgets. Planning was generally secondary.
The most enjoyable part of my job was when programs turned out beautifully and performed really well!

The managers have an unrealistic expectation for employees. It doesn’t matter how much work you put in they always expect more and don’t seem to care when you do. Also they hold raises for basically no reason at all. Also in order to get a raise everyone is graded on the same scale. And no matter how much work you put in and how many extra teams you were on they mostly take into account how long you’ve been there in order to get a raise. So someone who had been there for five years but was doing triple the work was making less than someone who had been there for eight years and was on no extra teams. They were also paying new employees more money than the employees that had been there for 3 to 5 years. Once question about this we were all giving ultimatums but we’re not giving a raise. And last but not least I was a customer service rep, you do a lot for the company, but you were treated like a bottom feeders. 

With being a good worker, there seem to be game playing, some individuals with some control over orders would manipulate the orders, giving more difficult orders to intentionally slow a good worker down, orders come out randomly but some were held back and places out for picking only to mess with a good picker.
Some employees like to use their power to intimidate and make real good employees look bad, I lack the understanding as to why, jealousy, fear, confidence, I do not understand anyone toying with a good employee, a good worker, but it happens then they wonder why they can not keep good employees. I had to leave because of the game playing, I want there to work and too show my skills and to grow and improve with the company but the bad influences from long time employees made my job harder. I felt pathedic even crying at times, all I wanted was to be a good worker, a good employee that could be relied upon.


If you work in the warehouse, be ready for laziness. There are people who have worked there for a long time that do not push to work harder and will do below the minimum requirement. If you’re fast/good at the job (packing/picking), prepare for burnout because you will feel as though you are doing the most work but running into a wall because of your coworkers. There are people who are terrible at their job - constant mistakes when picking orders, messing up tickets on carts, etc - that still work there and don’t get reprimanded. The supervisors are generally understanding and pretty cool. HR is a complete mess - they don’t know what they’re doing and often alienate the people they work for. The warehouse has no AC, mandatory overtime is the norm. 

Health Care Logistics is a fun, casual work environment where employees are engaged, involved, and invested in the company and their work.  Management is open minded, very supportive, and offers flexible work hours for work-life balance, opportunities for professional growth and development, and truly cares about the well being of the employees.  The company is very people-oriented and value driven - customer satisfaction is a top priority as well as employee satisfaction.  Each facility is small enough so that you are able to know the name and face of everyone you work with.  Co-workers are all very friendly and supportive of one another.  Lots of autonomy in some positions, allowing employees to work in a way that best fits their personality and work style.  Health Care Logistics is also very committed to supporting the community.

All employees and management were both friendly and made every new employee feel very welcome and part of a team right from the start. If you had any questions there was always someone there that was able to not only guide you but teach you how to find the information within the system. 
The company itself really went out of its way to let you know just how valuable you were by doing special things like letting you choose from a list of goodies from a local chocolate store and made sure that your choice was sitting on your desk on your birthday when you came in that morning. The company also provided turkeys and hams to each employee during the holidays. Out of all the company's that I have worked for both big and small, Health Care Logistics has been the best by far.

Training is spent with people telling you what a great place it is to work and that they are like a family.  
Some managers are wonderful  and helpful. Others will treat you like a complete moron for asking a question. You will constantly see emails of people who have been let go from the company and many of them are the ones that said it was like a family.
If it is like a family, it is not a healthy one.
The job itself is not hard. It can be fast paced at times. Your day will generally alternate between busy and extremely slow.
Account managers will do fun activities while customer service will sit at their desk and occasionally get free food.
It seems like they are trying to have a good culture but they do not have a grasp on how to make it work for everyone. So, for some people it is a great place to work. For the rest, it’s a job. 

As the headline stats, do not waste your time at this company. Supervisor/Management is HORRIBLE!  The only way you can get a promotion is to "brown nose" the department supervisors. They do not promote based on seniority or skills.  They give you PTO and vacation days, however you are penalized if you use them. They offer monthly and quarterly bonuses, but management will do anything in their power to find a way for you to not receive it (ex: if you take 3 PTO days in one month they will call it excessive). If you are literally 1 minute late clocking in you will receive 1/2 points occurrence. Once you receive 3 occurrences you are fired. They fall off your record a year to the day you received it.
The only plus side to this place...they feed you.  
Just don't waste your time!

The owner of the company was a great man to work for, he was innovative, smart and willing to listen to suggestions, constructive criticism, innovative and appreciated not just hearing yes because he is the owner.  

Annually he held a banquet for all of the employees, the banquets were very nice and a lot of fun.  Gifts were given to those who were achieving milestones in their career with the company.   

I supervised customer service staff who were working hard to process orders received via telephone, live chat and/or fax.  We had two shifts, 1 started at 8am the second started at 11:30 and worked until 8pm.  Overall I found this company to be a good company to work for and would not have left when I did had it not been for the fact that I was moving to Florida.

This has to be the most toxic work environment I have ever encountered. The turnover rate is astronomical, in just 4 months 15 people quit or were fired. Seasoned account mangers were stressed they would be the next one fired for not making their sales goal or their required amount of daily calls. However, if you are one of managements pets, you can get away with murder and still succeed. Commissions were dispensed monthly but then they changed the way they handle that and now they are done quarterly. I went from making $30,000-$40,000 in commissions every month to making $1,500 this past quarter. You get no support from upper management and the culture is horrible. 

Top Job Titles	Average Salary
Account manager 3 salaries reported	$73,333 per year
Shipping and receiving clerk 1 salary reported	$23.04 per hour
Packer 1 salary reported	$15.00 per hour
Entry level receptionist 1 salary reported	$16.50 per hour

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