registered nurse

medical assistant

nurse

sterile processing technician

office assistant

Heritage-Valley-Health-System

The beginning weeks of my internship at OVGH were generally focused on the Golf Fund Drive coming up in June. In the first week, the primary objective was to generate solicitation letters to be sent out to hundreds of businesses on company letterhead. I then spent some time into the next week being taught how to use mail merge which is a software tool built into Microsoft Word that allows you to personalize one letter to the names of hundreds of individuals. Now, every solicitation letter that reaches the hands of the business owner has its own tailored greeting. 
	I finished the next week using mail merge in to generate address labels to use in correspondence with mailing the solicitation letters. After generating each set of labels, I would first send a copy to my supervisor for revision before printing onto label sheets. I will likely be labeling, stuffing and mailing out the solicitation envelopes upon return.
	Next, I set out to label, stuff, and mail the solicitation envelopes that would be sent out to many local and some non-local businesses containing requests for sponsorship and donations. Once I accomplished this, a team meeting was held to discuss the progress and the timeline of the Golf Drive Project. We left the meeting proud to be right on schedule. In the latter week, my task was to create Mulligan tickets to be sold to all Gulf Fund Drive participants. This task of creating tickets was accomplished from format to design to final print by the end of the week.

	In the next two weeks, although I have continued the duties of the internal mystery shopping, the main objectives were to contact departments about updating their brochures and then actually working with a department on creating and writing a new and updated brochure for them. I sent out emails to various department heads of the hospital asking about their interest in updating their brochures. Those who responded with interest, I referred to my supervisor and set up a meeting to get a better understanding of their needs and expectations for their new brochure. I accompanied my supervisor in attending my first brochure meeting with the Head Nurse of the OVGH Geropsychiatric Unit. During the meeting, she discussed certain requirements and ideas for the revamping of her department’s brochure. Before embarking on the task of creating a new brochure for the Geropsychiatric Unit of the hospital, I spent some time walking around the Geropsychiatric unit, observing and listening, asking questions and taking notes to use for reference as I write the brochure.

	Upon my return from spring break, my objectives have been to continue with the mystery shopping phone calls as well as to format, design and create flyers to put up around the hospital. These Flyers help create awareness of the different sponsored events being held at the hospital. I created fliers for many visiting sponsors including tastefully simple, trello chocolates, fun with books, employee appreciation day, Silver Star meats, in the bag, and several others. For each flyer, once I completed my final draft, I sent it to my supervisor for review and then, once I got the okay, I was able to make the final color prints on poster board. Finally, I was instructed to put them up in designated places throughout the entire hospital for people to see. By my next day there, I came in to work and people were already talking about the upcoming events depicted in my flyers so I knew that they were serving their purpose.

A typical day at Ohio Valley Hospital includes obtaining my assignment of 6-8 patients. I then listen to report on Voicecare. I decide what patients need to be seen first, make sure all are stable, and then pull my medications. Also, I check my orders at this time to ensure no orders are missed. 
When assessing patients, I perform any doctors orders such as wound care and medication administration. I make sure that my patients are comfortable and are in a clean environment to also prevent falls. If an IV needs to be initiated I would be the one to perform this action being that our facility does not provide and IV team.
After assessing all of my patients, I begin charting on a system called Meditech. I also perform a "24 hour chart review" which is done on 3rd shift to ensure all orders were put in the computer and were acknowledged. I then draw all lab work for early lab orders for my patients. Report is then left for oncoming shift. 

I began my nursing career at Ohio Valley Hospital so to sum up in a few sentences all that I have learned would be impossible. I have had so many great experiences and co-workers that have contributed to my learning as an RN. One skill that I feel I have acquired while working at OVGH is time management. There are many patients that need to be cared for including other procedures and tasks that need to be done with each shift. It is important to justify what is most important and how to perform each task while being thorough and time efficient. 

I feel that a good manager/supervisor shows leadership and is trustworthy and professional. My manager and shift supervisors show all of these qualities. I feel that I am able to confront my supervisor with a problem and that they are able to acknowledge my concern and handle it to the best of their ability. Having a supervisor that I can trust makes my job much more enjoyable. 

I have made many friends in my co-workers. These are the people that have helped me grow as a professional nurse. They helped me learn how to perform tasks and given me constructive criticism without making me feel bad about my performance. 

The hardest part of my job I would have to  say is having the opportunity to meet all of the people I do. I meet many patients that come in to the hospital who are sick and unable to care for themselves. I am able to form a bond with people and family members that not all people are able to do. After forming this bond I find it very hard to either not be able to see there progress or to have my patient pass away. Although this is very hard to cope and I consider it one of the hardest parts of my job, I also consider it one of the greatest aspects of my job. I am able to have a bond with someone that no one will ever be able to have. It is also so fulfilling to be an inspiration to people and affect them in ways that not everyone can. Even if a patient of mine may be confused and not remember who I am or what I am doing for them, I know that I am providing care for them that they may not receive if it wasn't for me. I am making a difference in that persons life. That to me is the most rewarding aspect of not only my job but my life.

I worked as a PCA, both part-time and as a float. On my second shift off of orientation, I had the entire of patients for the last four hours of a twelve hour shift, which unfortunately is a common occurrence on the inpatient floors because of the lack of steady staff. For the work that I did as a PCA, I didn’t feel I was being adequately compensated for what I was doing. The lowest number of patients I’ve had at once is twelve without discharges, and upwards of about thirty or more when I’ve had the entire floor. I didn’t feel like I could properly provide for the patients during those shifts, but I’m very grateful that nurses on level 3 were so helpful and kind to me by getting the patient vitals and keeping their eyes on their people while I answered lights, did glucs and checked on my complete cares. 

I feel like the other aides and the nurses on each floor really make or break the job; when I was floated the Level 1, I didn’t feel like the older nurses were very helpful or even all that professional when interacting with me. On Level 2, the nurses were overly reliant on me and would delegate tasks they just didn’t want to do rather than things they just didn’t have time for, on many occasions the same nurses would be on their phone or having non-work conversations but continuing to delegate things to me while doing nothing, even if I was visibly in the middle of caring for another patient. 

But Level 3 was always, always, always a highlight. The nurses are all so kind, always taking the time to explain things that I hadn’t learned during orientation or showing me faster ways to do certain things to increase my efficiency. Level 3 nurses and aides are in my opinion the best coworkers I had during my time at HVB and the nursing manager is very patient and supportive of the aides and nurses. 

Work from home with a very flexible schedule. Nice PTO package. 

HVHS is extremely disorganized. No performance reviews. Mgmt does not follow up with employee training. Upper management provides no direction for the coding department and very little support for the coding manager and coders.  You're on your own coding island in outer space.

The org does is not interested in dedicating time or money to coder CEUs, certifications, or software that works properly.

The coding department overall has a VERY toxic environment. There is no responsibility or accountability. Coders are allowed to repeatedly make the same mistakes, and in many cases, other coders are asked to fix those mistakes. Some coders refuse to follow CMS guidelines and compliance, or adapt to updated guidelines. Complete lack of professionalism from most of the coding department.

The IT and HR departments respond to inquiries and issues when they feel like it, and will likely not answer your questions or concerns at all.

Providers are not educated on proper documentation and lack accountability on their accounts.  Some providers leave reports unsigned for MONTHS at a time.  This leads to unnecessary queries and lack of proper coding and reimbursement for the hospital.

The pay isn’t bad and the overall hospital isn’t a bad place to work but if you are thinking about working in dietary DONT! You don’t get proper training you get bounced around doing a million different jobs and you won’t get a clear sense of what you’re actually supposed to be doing on a day to day basis. Management which is ran by METZ is awful and that’s an understatement they have no clue how to manage any concerns you have go ignored it is such a toxic work environment I’ve never seen anything like it they are extremely understaffed and the reason is no one stays because the managers are so worthless and let employees treat you however they want they don’t care about properly training you all they care about is filling the position so they don’t have to stay and work it you’re supposed to get every other weekend off and if they’re short they’ll throw you on the schedule anyway without notice. A lot of times there’s no time for you to take a break or a lunch break and it’s very fast paced you have no time to get anything done. If you like being over worked and stressed out this is the job for you, but if you want a place that you enjoy going to every day keep looking.

A typical day included someone going to take care of a computer or device that was in a state of disrepair.  For an internship, that was a excellent learning experience.  I learned a great deal on how problems actually occur, how backups are ran, when they are ran, how to fix common issues in a very efficient manner, how to talk to people, how to explain issues to users that would not confuse or scare them, as well as several other valuable skills.  

The Co-Workers that were there Included me, a friend of mine at the time and the on site supervisor, needless to say it was a busy environment that I enjoyed very much.   The supervisor was a great individual and kept everything going smoothly.

The hardest part of the Job was when we needed to clean out all of the doctors computers.  This proved to be a challenge because we needed to work with the doctors schedules, so we could do our job with out interfering with their job.  

The best part of the job was knowing that everything that I am doing could be saving someone's life.

I have worked administration,staff and agency as an ER nurse for over 25 years. They expect you to know the computer charting in 4 hours class orientation when the computers weren't working correctly and one day working with a nurse in a very busy ER. They gave me someone to orient with that all she had time to do was take care of the patients and no time to show me about the charting. Nurses all say they never get a break and because I wanted a 10 minute break after 11 hours they thought I wasn't a good fit for their hospital! I have worked very busy big city hospitals before and never have been treated like that in all my years of nursing! The director of the ER refused to even talk about it. The nurses in the unit told me about the nurse that was orienting me had a major attitude and she was rude as soon as she met me. She has no business orienting anyone the way she treats people. This ER had ads for jobs all the time...now you know why!  It's a shame because it is a beautiful facility. Glad I found a full time job I love in a place that respects their nurses!

I was excited to get a position with a local Health Network. However there where many things that went on that where not good. 

I had very little direction from upper management, which was not a problem but a little odd being that it seamed like all other members of the team received direction from our manager.

In the end this would be a downfall for me as management viewed the work I did as not enough and let me go. My release from the position as a little suspect. 1 week earlier there was a workforce reduction, I was assured I was good and that I would be the point person on our upcoming upgrade, then let go a week later, 3 days shy of the end of my 90 day probation period. The reason, I was giving them the results they expected.

I felt very used as while there my by the management team I had, As part of my duties was to training the rest of the team on the parts of the EHR application they where weak on.

Feel I was hired to train the current staff and let go when no longer needed.

A typical day at work is usually fast paced and often stressful. The stress isn't caused by my responsibilities at work but from being understaffed. I would consider my job responsibilities as easy, just sometimes tedious. The employees as a whole all get along and help one another when possible, but often are too busy to assist others when needed. Management isn't the greatest and often adds unneeded stress to the job. I enjoy working in the hospital environment and working with cardiac patients. I have learned to confidently read and interpret EKG's but I feel that I have already learned all that I am going to learn from my position, and I do not have any room for advancement without more schooling/certifications. I personally do not enjoy my job because its not engaging enough for me. I feel that I am not utilizing my own personal potential.

A typical day for me is reviewing my weekly denial report. This report consists of office visits or procedures the office posted and billed to the insurance carriers and for one reason or another did not get processed. I review all these denials correct what I can and notify the office to make coding corrections as needed. 
Management, in my department, is new to physician billing and adjustments are being implemented as needed.
Our department had 36 women, all working on different offices and different job performances. Our office was recently combined with hospital billing office of 40 women, and now combined we have approximately 80 women working together to accomplish one goal.
The hardest part of my job is the drive. Since the merger of the two offices, my drive is further.
The most enjoyable part of my job is the accomplishment of getting my claims paid when the insurances have denied them.

Top Job Titles	Average Salary
Registered nurse 11 salaries reported	$41.84 per hour
Medical assistant 2 salaries reported	$21.33 per hour
Nurse 7 salaries reported	$34.37 per hour
Sterile processing technician 12 salaries reported	$15.77 per hour
Office assistant 7 salaries reported	$17.21 per hour

Working at Heritage Valley Health System: Company Overview and Reviews

Heritage Valley Health System

Heritage Valley Health System Ratings

Popular jobs at Heritage Valley Health System

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected