programmer analyst

computer programmer

software engineer

call center representative

software architect

Hexaware Technologies

As an office manager there is nothing typical about a day except to expect the unexpected and handle situations as quickly as possible.
Daily I assist co workers with phone/ hoteling issues, address work place concerns and help direct them to the answers they seek.

I have learned a great deal about international employees and employers at Hexaware. I have learned the proper channels to assist in funeral arrangements for getting someone back to their home land after they have passed away. It has been a learning experience on how different cultures conduct daily business transactions and management styles.

My co-workers are amazing. There is a true sense of family within the office. When a co-work has a need there is no one here that would not go above and beyond to help in every way.

One of the most enjoyable parts of my job is helping my co-workers become more interactive in the US culture; from community involvement activities to local sports. I also enjoy learning how they would do similar task/events in their home lands.

Good place to work for level 1 and 2 techs. In/near Sandy springs.24/7 support.Mostly worked with the EU users. Relearned: •	Providing level 1 and 2 technical expertise across multiple skill sets to address and resolve the client’s issues in an acceptable time frame and within the Service Level Agreements. 
•	Supporting Windows Operating systems, Win 7,10 and performs desktop installations and configurations with respect to the installed hardware, systems testing and final location.
•	 Troubleshooting problems on workstations, basic components of desktop applications, printer hardware, desktop printing issues, hardware /software interface problems and communications difficulties between components working from Oracle12 ticketing system
•	Provided instruction to end users on basic use of hardware and desktop supported software and proprietary software.
•	Providing support Citrix virtual Desktop using Citrix Director.

Answering phone calls, reviewing patient accounts, obtain and update patient information, sending out claims to insurances, and follow up are just a few daily tasks. I learned that in customer service department you should be more than willing to assist customers the best way possible and be empathetic towards them and their concerns. The management is good. They are very understanding with your situation. The coworkers are fun to work with, and you can definitely build friendships with them outside of work. I personally think that the hardest part of the job is when the  patients refuse to pay their part of the bill after their insurance/s have paid their portion because writing off their account balance is not always applicable. The most enjoyable part of the job is the fact that we all can pause and acknowledge each other and celebrate any occasions such as birthdays and holidays.

* My day at work :Production releases,new implementation,Requirement Gathering,Client meetings,Support tickets discussion.

* Have been learning since I have joined the company : Working in different project with different people on multiple technologies,Client interactions,Verbal communication,understanding priorities,importance of timelines.

* Management : They still need to learn some managing skills & stop considering the company as their home,since most of them are working for over 10 years(PD & PM).
One of the major reason why Hexaware is still mid tier company.

*Partying with Team members and supporting them whenever required,Team discussions,Team coordination and amazing KT sessions on different technologies.

*Hardest part is working overtime for days to get production releases on time but not getting any appreciation for the same.

*Working with my team

The banking and financial services industry operates in the ‘new normal’ today, dominated by ever-tightening regulations, digital banking, and omni-channel customer experiences. Compressing costs, including high Run-the-Bank (RTB) costs, due to the large FTE based pricing models, is a major challenge for the industry. Succeeding in this environment requires industry players to strike a balance between operational optimization and digital transformation. While technologies such as Big Data, cloud, mobile, and IoT are already transforming the way business is done, banks need to optimize data management. Leveraging analytics will help them boost enterprise resilience, increase cross-selling opportunities, enhance customer value, and maximize their wallet share.

This was a DREAM job!  The hours were awesome.  The company benefits and management were the best I have ever experienced.  This job was truly the unicorn of jobs.  The only problem was that the support need did not increase as they had expected.  They held onto us as long as they could and then when they laid us off they still paid us for an additional month with benefits.  

If you ever have the opportunity to work for this company - TAKE IT IMMEDIATELY!!  You will have one of the best jobs available in the area if not the country.  I look twice a week for postings that my resume fits.  Still waiting on that unicorn to fly back my way!!

Am a single point of contact for all the immigration processes and queries.  on a typical day i will have to respond to all queries on immigration for employees at least 200 to 300 mails.  coordinate with attorneys on all cases of extensions of stay, filing new cases, transfer cases, filing permanent residency for employees.  attending calls from account managers on their queries on resources immigration  and relocating policies.

used to handle on boarding until the volume increased and was not able to handle everything by myself.

Mangement sucks right up. No information whatsoever is disclosed with the employee regarding the current or the future project, unless you specifically ask your manager. 
The US office I work at consists of all Indians (30 ppl), and I'm the only non-indian working there. They're tricking the US government by opening the office here. But the culture, ppl, life style, etc, are all indian oriented. 
Non of the US Federal's Employee's Right is abided by in the company. The make you work over the weekend, threaten you if you don't show up on weekends, and do not pay over time. 
If job security does not matter for you then you can apply to Hexaware. 

Over all very unsatisfied with the company.


Good challenging environment to work and grow, but very less paid especially if you have migrated from offshore. They expect you play multiple roles but never updates your new role in the system. So a position filled with no cost however not equally paid. Hexaware provides the best medical insurance, which is a pros. HR play their tricks with employee and it’s not fair! Unless you paid well, even if it’s a good environment one cannot survive. They won’t retain quality employees, they just let go! Which is a negative sign for the organization.

The day at work is very good, challenging, get top learn a lot, gave a lot of opportunity to bring the best in ourselves.
I learned how to be competitive, be up on task and willingness to learn new things
The management were cooperative, flexible wherever and whenever needed. It was an employee friendly atmosphere. The hardest part was the travel time by beating the traffic and reaching on time.
The most enjoyable part of the job was learning new thing in the lead position, like, keep your team motivated, getting a sense of satisfaction when resolving your teams problem. Celebrating all kinds of festivals, birthdays together.

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