regional manager

store manager

staff accountant

marijuana budtender

inventory associate

Higher Love

I worked here in one of the store locations for a few years and I was fresh to the cannabis industry when I started (though a longtime consumer of cannabis). There have been a lot of opinions and employee reviews I have seen over this time in regards to the company, their policies, and their management...not all of them very positive. I'm here to tell you that I intentionally avoided the employee review after I left because I don't think it's always going to be a completely true assessment immediately after separation, so I decided to give time to gain better perspective. We did not part on poor terms, in fact everything was considerably good, I would say! I only left because I was relocating out of the area. I loved my store, and I grew to know and love all of my coworkers and customers, especially the regulars. We had very little turnover at my location and we were fairly tight-knit as a small group. There were times the store level employees would feel a certain way about a policy or rule change, and that's normal to feel uncomfortable with change... it is, after all, an evolving industry. But I'm here to tell you that after leaving the state and working in another states cannabis market, Higher Love treats their employees with much more grace, respect, and appreciation than others do. I have found many other companies to pay their employees much less in compensation, offer fewer and worse benefits, and disallow tipping because they "don't want to do the paperwork" or they "don't want to project that image" only to place a premium on their wholesale products. 

So if you're currently working here and you think you have it bad, just know that there is always worse waiting out there for you and you're welcome to take advantage of it! Appreciate what you have in this company, and if you're looking to work here, I hope you enjoy your time as much as I did! If I could continue to work for them from my current location I would do it in a heartbeat! I cannot wait to come shop in one of the Higher Love stores again! 💛🖤

What is the best part of working at the company?
The best part of working for Higher Love is the internal growth it encourages. I’ve had the opportunity to develop as a leader through real challenges, meaningful responsibility, and continued learning. The environment pushes you to reflect, improve, and step up, which has helped me grow both personally and professionally. 

What is the most stressful part about working at the company?
The most stressful part of working at Higher Love can be navigating change and high expectations while continuing to grow as a company. Working through challenges, adapting to evolving processes, and leading through adversity can be demanding at times, but it also pushes you to become more resilient and develop strong leadership skills. 

What is the work environment and culture like at the company?
The culture is rooted in support, care, and compassion for one another. There’s a strong sense of supporting your team, leading with intention, and approaching challenges with understanding rather than judgement. 

What is a typical day like for you at the company?
A typical day for me involves balancing leadership, problem-solving, and supporting my teams. No two days are the same, but most days include collaborating with leaders, addressing operational needs, coaching and developing people, and working through challenges as they arise. It’s fast-paced and requires adaptability, but it’s also rewarding to be hands-on, help teams succeed, and contribute to the overall success of the organization.

The hardest part of the job is learning to deal with the constant micromanagement from regional and corporate leaders and their unwillingness to listen to their staff. Staff are told they’ve been heard, but any concerns are given the lowest priority until the employee in question forgets about the concern they raised. There were safety issues brought up early in my career there that, over a year later, have yet to be resolved.
Corporate management also has a nasty habit of lying directly to your face whenever it suits them. Whether it’s to an individual, or an entire store’s team, corporate leadership will happily tell you one thing while they do something entirely opposite.
Pay and benefits felt great initially. I worked hard and got a raise within a few months of working there… just to watch as the starting pay was changed, everyone’s pay was adjusted to match, and our hard-earned raises were now meaningless. My hard work and effort earned me starting pay; make it make sense.
Finally, leadership plays favorites. Favorites get away with taking longer smoke breaks, sitting and chatting instead of working, and just a generally easier road to success in the company than the rest of the employees. 
The only thing I can say I truly enjoy are some of my coworkers. However, with the current culture and treatment around the store, I doubt those coworkers will hang around long.
If you like constant corporate reshuffles that just create chaos though, this is the place for you!

A typical day was getting no information from leadership or trying to unwind the poor actions of the regional leaders and corporate team.  
I was highly experienced prior to my hiring and learned that the corporate team was fully and utterly under qualified.
Worst group of leadership I've ever worked for or consulted with.  Unable to make decisions based on actual factual data, everything was based on emotions and what they "felt" was best.  
Culture was one of, don't say or do anything that can help your staff improve or grow, do as your told by individuals who have not a single clue what they are doing.  Worst group of HR team members I've been exposed too and I worked for Target Corporation in Minneapolis - that should tell you something.  
Hardest part of the job was watching my staff and team hate their work environment more and more. 
Most enjoyable part was knowing that I had contracts and other gigs where my expertise was valued and paid better.
Please read the 1 star reviews and don't take the 5 star reviews seriously - there is something seriously wrong with the ownership and their leadership team here.  This was simply the worst group of people I've ever worked with.  I will be glad when they exit the market so a real people focused company replaces them.  
Key words the leadership can learn from - servant leadership - look it up.  

Working at Higher Love offers a mix of operational and customer service experience in a fast-paced environment where no two days are exactly the same. Daily responsibilities generally include managing inventory, identifying low-stock products, maintaining accuracy across different storage areas, and assisting customers in finding products that fit their needs. The role naturally builds problem-solving and analytical skills, especially when it comes to improving processes and keeping operations running smoothly. There is also regular interaction with leadership, which gives insight into how communication, consistency, and adaptability shape the overall team dynamic. The workplace culture is positive and team-oriented, with a strong emphasis on flexibility and working together to stay organized and efficient. Like most retail environments, it can be challenging to balance multiple priorities during busy periods, but that’s also where a lot of growth happens. It’s the kind of job where you tend to get out of it what you put into it, whether that means learning new skills, stepping up to help the team, or finding ways to make things run better. Overall, it’s a solid environment for gaining experience, contributing to a team, and continuing to develop both professionally and personally.

I have to echo a previous reviewer's sentiment regarding their experience with the most recently opened location. Higher Love's work culture among its ground-level employees is excellent, but it's built on a weak foundation of uncaring upper management and a middle management that is either too oblivious or powerless to actually advocate for their own people. It doesn't matter if you go above and beyond, at the end of the day it's going to be boiled down to a numbers game like any other corporation. To top it all off, I had to fight tooth and nail with the State after being let go just to get unemployment insurance because Ottawa Innovations saw fit to file a complaint of intentionally poor work performance against me -- despite my previously mentioned efforts to excel and do the best I could. It made me realize that any sense of trust or belonging I had in the company itself was unfounded. When my dismissal came, my hours had been weaned down to ~8-12 per week. There was very much a sense that no one should pay any mind to the man behind the curtain. People are kept under a magnifying glass and human error is not tolerated -- rather, it is used as ammunition.

It wore me down.

While there are some wonderful people who still work for the company,  the “executives” are untrustworthy and sadly, not who they seem to be.

After weeks of prepping to rush the opening of the newest location, those who worked incredibly hard to make this opening possible (including coming in early/staying late) were let go out of nowhere literally days before the opening. While I realize that there’s really no good way to let half of your corporate level staff go, it was done in the most unprofessional, disgusting  manner. No good reason was given and we were left heart broken and confused. Some of these loyal, hard working employees had been with the company from the very beginning.

The culture among this group of people who were  let go was amazing. We worked hard and we had fun. There was great comraderie. We cared about each other and had each others backs. It seems to be that is not what they want. 

Communication is HORRIBLE. I can’t stress that enough. 

The name is ironic. Don’t let it fool you. The brand aesthetic is cool. Don’t let it fool you. The pay may be a bit higher than the competition but trust me, it’s not worth it. Like I said, don’t let them fool you. 





What is the best part of working at the company?
Working at Higher Love Cannabis Dispensary has been an incredibly positive experience. The environment is fun, welcoming, and full of great energy every day. One of the best parts about working here is the team-everyone is genuinely supportive, and there's always someone willing to step in and help when needed. It really feels like a place where people care about each other and want to see each other succeed. The atmosphere makes coming to work something to look forward to, and the teamwork makes even the busiest days enjoyable. I'm grateful to be part of such an amazing group of people and a company that values collaboration and positivity.

What is the most stressful part about working at the company?
 Honestly, I don't find the job stressful at all. The supportive team environment and positive atmosphere make a huge difference, and there's always someone willing to help if anything comes up. Because of that, even during busy times, things feel manageable and enjoyable rather than overwhelming.

This facility is a textbook example of how not to run a business. Leadership is disorganized, communication is unclear, and priorities shift so often that nothing feels stable for more than a day. The turnover is constant, and it becomes obvious why once you see how chaotic and unprofessional the environment is.

The overall culture is reactive, inconsistent, and lacking basic accountability. Decisions feel arbitrary, direction changes without explanation, and employees are left trying to make sense of whatever the plan is that day. It’s easily the most dysfunctional and poorly managed operation  I’ve encountered in this industry or any other. 

If you’re looking for stability, professionalism, or a workplace that values its people, this isn’t it.

If you care about professionalism, stability, or having even a shred of trust in the people you work for, stay far away.

Grateful to no longer be a part of it.

What is the best part of working at the company?
The people that work for the company are a true testament to hard work and spreading the love to employees and customers.

What is the most stressful part about working at the company?
Cannabis in itself is continuously changing from laws and regulations and advancements of products. The stress is worth working with cannabis for a living!

What is the work environment and culture like at the company?
Peace and Love is what it is all about no matter the day it is all about supporting one another and encouraging development and growth.

What is a typical day like for you at the company?
There is never a shortage of work in a day and that means you always have something to work on. Communication is the biggest part of the success of each department and the overall success of the company. Streamlined processes and technology to really make this a great experience.

Top Job Titles	Average Salary
Regional manager 1 salary reported	$82,500 per year
Store manager 2 salaries reported	$85,000 per year
Staff accountant 3 salaries reported	$66,667 per year
Marijuana budtender 1 salary reported	$18.00 per hour
Inventory associate 4 salaries reported	$22.50 per hour

Working at Higher Love: Company Overview and Reviews

Higher Love

Higher Love Ratings

Popular jobs at Higher Love

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected