pet sitter

customer service manager

pet groomer

grooming salon manager

customer service supervisor

Holiday Barn Pet Resorts

Holiday Barn is a fun place to work and there's pretty much always something to do, especially when it's busy, and there's a lot of dogs boarded. At times, when it's extremely busy, the workload can be a bit much, and considering they want you to follow a very specific timeframe, then it can feel as though you won't finish. They're very much about teamwork, so if someone else finishes before you or gets ahead of schedule, most likely they'll send the person over to help you (if they don't just come over themselves).
There's a lot of cleaning involved, so depending on your tolerance for that will determine whether or not you feel like you're paid enough. Personally, I think the pay is fair for what I get paid.
They're pretty good about schedule flexibility. They have different shifts (open, mid, close, night) and depending on your availability, they'll try their best to work it around their shifts. Depending on what department you're in, it may be easier in some than others to have a flexible schedule. You most likely won't get scheduled outside of your availability, but if it happens, then they'll be quick to fix it if you let them know.
Management at this location is okay (Michael, the top dog is great). The leader in the department you're in is usually the one who you'll have to deal with the most, some being great, and others not so much.
Trying to move up or switch departments can be difficult, so make sure the department you apply for is the one you want to be in because most likely you won't be able to move out of it.
This is honestly the best job I've had of my few jobs because I'm an animal person, not a people person, and even though it's mostly cleaning, you still get to interact with the animals a lot, and don't really have to deal with people (unless you work in the front).
In terms of job security, part time employees have been put on a mandatory furlough due to COVID-19, however, they didn't lay anyone off. So we're all still guaranteed to have a job to go back to once things are back to as normal as possible.
Overall, I enjoy this job and the people I work with. It's not the best job out there, but it certainly isn't the worst.

There's a lot to be said, but I'll keep it short and sweet. If you're looking for a summer or seasonal job, or need something that pays and you don't care- go for it. Just be prepared to only be treated as a "cog in the wheel" employee. There's a lot of potential squandered by "cult-like" management. Which is probably the biggest fault of the job. Management is all take and no give. 

Scheduled work hours outside of submitted availability, ignored time off requests, ignored breaks and lunch breaks, slander, and multiple cases of inappropriate breaches of professional boundaries are just a few of the points I'd make. They only care about the money the dogs bring in, so even if you have or make any issues, thoughts or concerns apparent, they'll be swept under the rug or ignored.

There were multiple cases of dogs that were a danger to employees and other dogs allowed repeatedly into certain departments because "They didn't make them bleed. It's not that bad." There's also habits of understaffed departments having employees pulled to help other "more important" departments. Pay raises are at a minimum. The only real chance you have to get one is working multiple departments, even then its a 50/50 chance. Turnover rate is high, but hey you get what you pay for. Overall if you're looking for something that feels meaningful,  look elsewhere.


They have high standards and expectations of employees. They need to have them as it's someones furry family member we are caring for and that's important. You have to want to have a physical job to work here, there is no sitting around it's a lot of walking, standing and handling dogs beccause it's all about the animals and taking care of them and cleaning and activities all require stamina and most of all love of the doggies and kitties and some critters too. All the managers, while no one person is perfect, the managers all care for the pets and want us to do our best to make their stay fun and calm and help us out, they all offer to help when we ask and give training and guidance handling difficult dogs. You can work in different areas and learn about caring for the animals, grooming them and some people even transfer to the customer service area, I prefer to be with the dogs though. It can be hard work at times especially during busier times when they are full, but you always have time for your favorite pets to love on! Most don't realize the physical part of taking care of more than just your own dog, multiply that by 20 and that's a normal day. If you like physical work, being with dogs and learning about caring properly for them you will like working here. 

Personally, I'm happy at Holiday Barn because I have a good relationship with my immediate team, my supervisor, and most of the managers. The job itself is not stressful, the cats and dogs are a huge benefit, and there are plenty of chances to have fun during the day. Some of the managers are a big reason why a lot of the employees leave, and unfortunately nothing is done to correct bad behavior from the managers responsible. Some of the managers go above and beyond to help out, have fun, and make the workday enjoyable. But some of the managers pass off responsibility, blame their staff when things go wrong, and do absolutely nothing to help out. In some cases, things go better when some of the managers aren't there. 

It's hard to know where you stand in the company when you see some people get rewarded for continuous bad behavior, and the staff that works really hard get blamed for everything because they're not in a leadership position or get more work put on them with no appreciation or compensation. 

The only positive about working here are the dogs. Upper management is horrible and careless. The general manager is dismissive, rude, and doesn’t respond well to any of the employee’s concerns about the job despite having worked for the company for over 20 years. She interrupts and talks over the employees and only has negative feedback to give. It creates a sense of helplessness in the workplace experience. Furthermore, there is a lot of drama among employees and managers alike. The overall atmosphere around them is filled with drama and gossip. The departments only barely function so long as the general manager does not get impede. The front desk department is incredibly unprofessional, the camp department has zero structure and the dogs almost always go home with some sort of injury, and the pet care department is consistently understaffed. Overall, the job is great short-term, but terrible if chosen as a “career”. 

As an animal lover, you’ll love caring for the pets, but management will take advantage of you at every chance. I have personally seen staff worked so hard in the summer that they pass out. I have seen management talk about people behind their back, and change schedules for certain associates on purpose so that they cannot make it into work. I have also seen the owner and general manager make rude comments to staff. They treat the customers and pets wonderfully, though. If you’re part time, you will work full time hours with none of the benefits. You will be promised advancement opportunities only to be lied to. I really only recommend working here seasonally if you need something while in college. The bright side is they have some really great associates that you will bond with, but management will really make it tough to stay.  

This place will overwork you. The way management is handled is poor and the turnover rate is high. The equipment is outdated and falling apart. In the grooming department the water pressure goes down if more than one person is bathing. None of the departments communicate, some dogs are put in kennels they aren’t assigned to and then nobody knows where they are. Sometimes the belongings of dogs will end up with the wrong dog or in the wrong building or just lost entirely. When this place is overbooked, dogs will board in smaller holding pens while the customers are getting charged full price for a larger room. As a bather, I got overbooked often and and wouldn’t be able to take my break. There is always some sort of drama between people and the whole place feels very unprofessional on the inside. Holiday Barn would rather make money than make their guests and employees happy and comfortable.

Holiday Barn is a very unenjoyable job with no work life balance scheduling, no option to drop shifts, incompetent management and an overall very overwhelming work environment weather it’s too much work or the endless amount of pressure applied onto you.  If you apply just know you will not be fully trained and then expected to be a pro, if you make a slight mistake you’ll be written up and if you try and get a day off you’ll be barraged by management.  I haven’t learned anything other than what I need in a new job environment.  The only enjoyable part of the job is the potential of a nice animal being boarded which is slim to none. 

What is the best part of working at the company?
The best part is interacting with the animals and bonding with teammates. 

What is the most stressful part about working at the company?
Handling aggressive or uncooperative animals

What is the work environment and culture like at the company?
The environment is fast paced at times. It's very clean too. The culture is okay. Management is pretty good except for one department (that manager is NOT NICE). Hard work, honesty, and attention to details are a must and the basis of this company.

What is a typical day like for you at the company?
It depends. It is not the same for each person or every department.

Unfortunately this place has been mismanaged for years says older staff, however, there is a new Pet Care Manager who is terrible. 

I've heard her say such nasty things about her staff to other staff members. She loves to gossip. Even going as far as to bully them and make derogatory remarks that a normal HR would eat up.

She has also put the well being of the dogs in danger. A friend of mine there saw her give dogs the wrong medications multiple times without blinking an eye. It's so sad. The integrity of this place is very low and I don't see it getting better anytime soon. Seems as if the owner doesn't care at all about removing her.

Top Job Titles	Average Salary
Pet sitter 4 salaries reported	$13.25 per hour
Customer service manager 2 salaries reported	$19.75 per hour
Pet groomer 8 salaries reported	$56,500 per year
Grooming salon manager 1 salary reported	$20.50 per hour
Customer service supervisor 1 salary reported	$17.00 per hour

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