crew member

line cook

public safety officer

food service worker

food & beverage manager

Honda-Center-Anaheim-Ducks

A typical day at work as an high energy  NHL Ice Girl at home hockey games includes a variety of jobs ranging from fan entertainment to pump up the crowds, live promos and surprise giveaways on the jumbo tron, to on ice maintenance. When I'm not working at the stadium, I serve as an ambassador of the Ducks Hockey club at various events in the community. Events range from visiting elementary schools to promote literacy, working and networking at charity events to raise money for whichever cause, visiting TV and radio stations to promote playoffs, to filming and being promotional models for Honda Center.

I have learned that I really enjoy working in the entertainment industry, both in front and behind the camera.I also have learned to go above and beyond to exceed what is required of me and my position because thats what makes great entertainment and memorable experiences for the fans.

During games I have multiple people above me such as stage managers, event coordinators, production manager, producer, and many more. The hardest part of this job is when I'm given conflicting   information about what I'm suppose to be doing during the game. To deal with this, I have learned to double check and communicate with everyone to sort out the confusion.

The most enjoyable part of my job is when I'm able to make any fan's experience a little more special and memorable from something I did for them. Just recently I visited an elementary school and learned one  of the kids lost his home the night before so I organized for a special photo to be taken of him with our mascot. Seeing the joy and pure excitement on his face are the moments I live for.  Another enjoyable aspect of my job is when I get to entrain and pump up the crowds to get them excited, its a real rush getting them to roar! Working as an Ice Girl for the Ducks I'm able to give back to my community in various ways and the best part is figuring out the best way to do it.

The are opportunities for advancement. They like to higher from within but there's only so far you can get which would me a supervisor. I started off as a counter worker making 12.25 then moved up to cashier making 12.75. After I had my own portable making the same amount of money as cashier but you were in charge of your own little stand. From there I moved up to Assistant Lead making 13.50 but later that was removed so now there are just Leads making 14.50. The salary is good but the only downside to the job is that it is event based. Meaning that you will not work full-time. There are some days where you work two days to seven days on a two week pay period. Management is nice. Very friendly. They do not allow you to have an unnatural hair color. No acrylic nails unless they are french tips or a nude natural color. You cannot have nail polish on. Beards trimmed and groomed. Uniform is a chefs coat, black pants (not skinny), non-slip shoes, and black cap. Hair needs to be tied up in a bun. The have paid sick leave even for part time employees. Other than that not too many benefits at all. Easy job but hardly any hours. Employees do not get discounts at all. If they catch you at an event that you have requested off they will fire you. They do give free lunches to only employees within concessions. Trust me, you'll get tired of the food. They do not pay for lunch breaks. During the months of April to ends of October there is hardly any work. I've had to be without working for around 3 months straight.

Very fast paced work environment, they have you in the fire from day one but you quickly get used to the work after 2-3 days you're a pro. Though they constantly are understaffed and are short on leads meaning you as a cashier will have to do a lot of jobs that need to be filled in which kinda sucks because you will get zero recognition by the company nor get any form of pay increase. I was a cashier my job description was to stock when slow and ring up customers and help clean after shift. My actual duties included Cashiering, Stocking, cleaning, helping the cooks who were understaffed, Lead roles when leads were understaffed, preparing food, helping neighboring stands who were understaffed, Cardboard* the way it works is all stands throw their cardboard in a small room and at the end of the day 2-3 random employees were asked to pick it all up and take it all the way to the basement and the fling it over a ten foot trash collecter. With various other duties Kegs, inventory, guest help etc. 

Overall the work is very stressful, mad guests are a guarantee and you're expected to resolve their issues. The hours aren't as great year round. The plus side is the job is basically a guarantee and they don't drug test so Stoners you're in.

Typical day at work is cleaning sections and walk ways and picking up trash and recycles from trash Cans all around facility. 
Biggest thing I learned was there us no future, no hours(they give you raise but cut your hrs immediately) 
They really try to push "this Is an event schedule" so they don't have to schedule  anyone else besides the favorite employees. 

If you apply to the over night janitorial do not trust or commit fully. Senior veteran staff don't work they ask alot from new staff and not of veterans.  Hr protects day staff so if yo work night staff you're EXTRA EXPENDABLE  and they will take advantage of that. 
**And if you work any janitorial position.  **
Becareful what you find inside the trash cans, around the trash bins, anything left on the floor by a guest. They will accuse you of theft. No matter what.  

Leading a team of five, I am responsible for setting up suites with preordered and complimentary food and beverage product with required serving equipment. During events I assist the server in serving meals and additional beverage to guests in the suites. Also I clean up remaining food product and equipment after guests have left.

I've learned what hospitality truly means and how to serve premium guests.

Management at the Honda Center is very understanding of scheduling conflicts as long as they're properly notified beforehand. 

We are a very large team of cooks, servers, and runners that all serve various community businesses, as well as other clients in their suites. Everyone works long hard hours together to serve our suite guests. 

The hardest part of the job is working long hours for consecutive days. 

The most enjoyable part of the job is being a positive part of our guests experience as they enjoy they're concert/game/event.

Typically, the day starts with a manager check-in, a group check-in, and then being dispersed to begin individual duties. This meant setting up regular and VIP areas, assigning waitstaff and bus staff,  and preparing any special requests or accommodations for the day.

We were taught how to read a table seating chart, how to set up and reset those areas depending on daily numbers, and interact with our management team routinely, as we were their liaisons throughout the night to the guests.

Our managers were excellent communicators, and made sure to support us whenever things got difficult, usually when we were understaffed, or overbooked. 

Throughout the entire opportunity, I was most pleased with the professional mannerism and dedication to service the location had, making sure to treat regular customers and new guests as if they were honored friends.

This company has shown me how to communicate to people and have a stronger growth to be around people and to help when needed. They also helped me go above and beyond to help guest even when not needed.
 Management is very helpful when you need help 
 a typical day at work would be to set up stands or portable, count cash drawer, clean up area to make sure it is clean for guest. Help guest and check IDs if serving alcohol. close when managers tell you and count cash drawer, clean the stand.
The hardest part of the job is the paper work at the portables at months end. You have to count everything and make sure you do not miss a products count.
The workplace culture is good everyone helps and is very friendly 
The most enjoyable part of the job was to make sure my guests were happy and talking to them about the ducks scoring a goal.

While it was awesome being around professional sports, this job was tough. The hours were irregular and notification of schedule was on very short notice, less than 12hrs at times. Working conditions and length of shifts were often unpredictable and ever-changing. 

Supervisors were often friendly but lacked considerably in adaptability. Also, there was no real desire to help their employees to move up.  

This job is perfect for a college student with a varying schedule. It is, however, extremely tough nearing impossible to have a healthy social life outside of the job due to the scheduling problems that this job has. This job is definitely for an active, healthy person as it requires long hours on your feet and heavy lifting.

What is the best part of working at the company?
The people I worked with as an usher. Also huge Ducks fan so it goes with our saying got to watch my ducks play


What is the most stressful part about working at the company?
Dealing with some fans and concert goers. But that is part of the job

What is the work environment and culture like at the company?
It’s a great place to work if you like concerts and sports. The employees for the most part are friendly. You also have to get along with the paying customers as well. If your a people person it can be a fun job.

What is a typical day like for you at the company?
Either scan tickets or you work a section and you walk the patrons to there respective seats. Answer questions on where to get food or the directions to the restrooms

The pastry/ cold food department was great and I enjoyed working there. My over all experience as a cook at the Honda center was ok. I learned a lot but a lot of that learning was brought on by just being thrown in the fire and me asking questions. There was no proper training, someone would just sort of tell me what to do and then I would have to figure out how. They were super short staffed on cooks so every game day we were sent to a kitchen that needed help. I was lucky enough to have coworkers who were helpful and would actually teach me if I did not know something, they were actually hard working which is hard to say for some other people. 

Top Job Titles	Average Salary
Crew member 4 salaries reported	$21.00 per hour
Line cook 5 salaries reported	$25.80 per hour
Public safety officer 3 salaries reported	$27.33 per hour
Food service worker 4 salaries reported	$19.00 per hour
Food & beverage manager 2 salaries reported	$80,000 per year

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