registered nurse

health screener

patient care technician

respiratory therapist

medical assistant

HonorHealth

I have worked in the food and nutrition at Honor Health for a year now and I could write a book about all of the HR violations in this workplace. Temper tantrums and  verbal altercations that borderline physical assaults happen daily . About half of these altercations involve supervisors and their subordinates . There have been multiple times where employees will be in screaming matches with each other and we(my coworkers) will all witness the supervisors sitting down in their offices ducking their heads until the altercation is over. Employees can call out whenever they want with no excuse or reasonable time frame, and refuse to do their job because a patient's request exceeds their patience on that particular day. At that point you will be appointed to do their job-or if you're lucky, the supervisor will do it. The Food and Nutrition head supervisor plays favoritism and is not shy about it, very cunning man. On the bright side, whenever you ask for time off without a doubt- you will get it. Very flexible with your schedule. Benefits are expensive but doable. 

As a diet rep you will have 3 roles. One of which they put on the job description. The main job is answering phones and taking orders based upon the patients current diet. YOU NEED ZERO KNOWLEDGE OF NUTRITION, all the stats you have to look at for different diets are listed next to you and you have time to check the orders before you send them through. You will know this job from front to back after 2 weeks, super easy. 
The second job is EXPO.In this jobs you will work 6.5 to 8 hour shifts carrying the trays weighing 1-12 pounds, placing them in carts, setting the timers and making sure the runners take the trays up in a reasonable time. In a day you will work with 300-350 trays. You will have to lift ,squat, and delicately place the trays in the cart which require a good amount of agility that people usually bring in a disability form to be excuse from. LOL. If you have the night shift you will have to mop the kitchen area before you leave. 
The third is a job/ task will be running. This happens often and if you're grossed out by patients this isn't a good job for you. When runners do not show up to work (40% of the time, they do not) you will be asked to run. You will go into the rooms, deliver the trays, and set up the patient to eat.You will encounter very gross situations that you have to have the stomach for.

Case Managers are over worked, never enough staff and "busy work" tasks keep getting added. More and more forms, documents, charting to complete and less time and staff to complete it all. A lot of duplicate "charting" once in the EMR, then emails to the director with the same information that could just be looked at in our EMR documentation. 
Pay is at first look reasonable for RN CM's but we are salary and can never get our time "back". You can never leave early, they do not use the on call staff to cover you for a 1/2 day etc. About once a week you are able to come in about 30 minutes "late" but thats it. Consistently working at least 45 hours a week with no compensation or time credit. You have to use your PTO for ALL holidays, even when they fall on a weekday that you work. They do pay time and half for holidays worked but you can not work all of the holidays if you want to (to avoid using PTO) because since they pay "more" for the holiday they do not run at full staff and want to save $. 
Wasted time in "huddle" information that is given could just be sent in an email. 
Morning rounds are a waste of time, but the higher ups do not care. They only care about "patient experience" not employee experience. The practitioners do not participate in morning rounds, unless of course they want to interrupt you so to have you do something for them so they can move on. The nurses do not want to participate and the therapists only care about getting information that pertains to their evals so they can save time for them and increase their billable hours, meanwhile the case managers waste and hour of time every day, yet are the ones held accountable for the information that isn't received. You have to then read almost every note from every discipline in the chart to have any idea what is going on, and then after charting update the director on "issues" before 1000, when morning rounds are not even done by then! All of this has to be done for ALL of your 16+ patients every day, sometimes even 30+ patients because again, not enough staff and they will not hire more. 
Weekends are worse, you will have 60+ patients. They will not hire more on- call staff to work weekends, and you do not get paid any differentials for the weekends, unless you are a CM in the ER- they somehow are special. Also as the RN case manager your license is responsible for all 30 patients on your unit, including the patients assigned to the social work case managers, and as the RN you are required to do social worker duties for your own patient load.

As a recent staff RN I did not have a chance to really get to know the facility as a I resigned withing 5 months of hire. I worked on a med/surg unit during the night shift and one evening I was sexually abused by a laboratory tech whom I had just met the night before. Now never experiencing this type of abuse, I was shocked, horrified and unsure of what to do. I called in sick the next evening and then again on my next scheduled shift. I was contacted by my department supervisor at which time I informed her what had happened.  Now I will say that this employee did not just say something inappropriate to me, he came up behind me and touched me in an inexcusable manner.  I was so shocked I didn't know what to do. The department manager did sound very concerned and then stated that 'if' this happened she would have to investigate it and report it to the HR department. The HR manager contacted me and asked if I was okay with him calling this employee in to discuss the complaint. I agreed, was contacted several days later and advised that the employee admitted to doing exactly what I had reported. I then was asked to just 'try to stay away from him and when did I want to come back'. Wow, okay. I asked to be transferred to the other facility, or even a day shift position and was advised there were no open positions. I was also advised that I could apply for a PT on call position but I would have to resign and reapply. I gave him my resignation over the phone and when I checked on the application process for the PT position, I was informed there were no needs at that time. When I informed them that the HR director advised me to apply I again was informed to keep checking. I never heard from them again. I believe they wanted to get me out of the facility as quickly as possible to avoid a lawsuit. Looking back a few months now, I probably should have contacted legal representation.   I did recently have a friend contact the hospital and ask for this employee and yes, he still works there. I decided at the very least I should report the incident through this review site as it may help someone else in the future.

Besides being short staffed all to often, the Management puts more & more on the nursing staff. I had been there 15 years and when it was John C. Lincoln nurses were treated with respect. Now, under HonorHealth you are expected to take on extra patients even if you feel it is not safe because nursing is spread too thin. If you say anything, you are disciplined. You do not get your breaks & all too often you give up your lunch to either no lunch break at all  or you will clock out for lunch and spend the time charting. Most of the nurses chart during lunch because you are often so busy running during your shift that you will need to stay usually one to two hours afterward to complete all your required charting. You cannot leave until your charting is done! The nurses truly help one another so team work is what you survive on. The work load is very heavy and many nurses are exhausted, dealing with Planar Facititis, varicose veins, headaches, dehydration, nervous stomachs, back, neck  & shoulder pain, etc. all too often you are worked to death! Then you go home, crash, & do it again. The nursing staff is very committed but the Management does not respect the nurses. Management just keeps piling on more work & duties. The place has allot of burn out & turn over! Nothing is done to help the burn out situation, Management does nothing to address it. Nurses are afraid to complain as if you do, Management comes down on you & you are thought of as a trouble maker. I resigned after working there almost 16 years because my health and well being couldn’t take it any longer.

Human Resources did not care about employees the entire time I was there and for years prior. There was a hostile environment by superiors and no actions were taken to protect the employees. Others complained about particular managers and it was swept under the rug. Even when multiple people had the same complaints backed up by facts hr and upper management did and continue to do nothing. People still employed there were willing and did put in writing with some even describing their experience as leaving them with ptsd.
The reason I am writing now is I had a part time job after leaving there and even though it was only part time and I wasn’t there long, the corporate office of the other organization called me for an exit interview. Yet Honorhealth where I worked for years and always had great reviews and 3 promotions never bothered to ask why I was leaving. For an organization that touts their caring they obviously don’t care about their employees or how to improve. There is a saying that if a company takes care of their employees their customers will be taken care of. Management at Honorhealth should take that stance and in my opinion fire everyone in Human Resources starting at the corporate level and down to the campus hr personnel. It may seem harsh but they are not protecting the employees and in turn that hurts the entire organization.

Often you are short staffed, having to take on extra patients. You are on your feet nonstop most of your 12 hour shift. Over 4 years I only got one 15 minute break in the morning and 6 times in the late afternoon. On average,  at least once a week you don’t get a lunch break either and if you do, most of the nurses are busy charting during that 30 minutes & trying to wolf down a sandwich. Not a real break. In addition because you are so busy during your shift you normally stay extra to finish your charting. At times nurses have been there up to 3 hours after their shift, charting. Usually however it is mostly only an hour. You are lucky to get off on time one or twice a month, if that. When management increases your patient load, you are reprimanded if you have any objections. Some of the charge nurses are great in helping other not so much. Some charge nurses are great bedside nurses but don’t know anything about how to manage people. Your Teammates are wonderful & the team work is outstanding. Many nurses suffer from various aliments-such as back pain, lots of foot pain, headaches, stomach upsets, yet they solder on. Management just keeps putting more & more on the nursing staff until sheer exhaustion & they still put more on. The stress level is extreme, yet the culture is such that everyone is afraid to complain. Lots of turnover in staff.

Work-life balance
Work-life balance at HonorHealth is overwhelming,  to many patients not enough nurses. Too much to do no lunch, no breaks on most days, they keep adding on more responsibility for the nurses, it's impossible for what they expect,  they want everything perfect and complete,  cant spend any quality time with patients,  just do what you need to get done and on to the next... mental and physical exhaustion is increasing.

Pay & benefits
My pay and benefits at HonorHealth are good, but you really work for it. No breaks no lunch most days.

Job security and advancement
In terms of job security at HonorHealth, I think its ok, never tried to advance since I've seen to many managers let go.

Management
In general, managers at HonorHealth are Fair, they try but, it appears that they are pressured to push, push, push!!, demanding more , more more.

Culture
Collaboration with my colleagues at HonorHealth is great. We try to help each other but all are overwhelmed and they don't trust their managers, to say anything about it. No one wants to appear weak.

Overall
My experience working at HonorHealth used to be mostly positive. Everday seems like they add on to the nurses responsibility and tasks it gets very overwhelming.

Working at Scottsdale Healthcare Osborn was the best experience of my life.  I began my career as a Respiratory Therapist, worked hard, proved myself and became a Supervisor of the department. l came to regard my co-workers, including nurses, doctors and other department therapists as my family. We all worked together as a cohesive team with the same goal in mind, helping the patient.
There was never a "typical" day at work.  Some days were extremely busy and others you were able to get to know your patients a little better.  When you had the luxury of extra time, you always pitched in to help someone else.
I learned so much about patience, caring, respect for others, empathy and the importance of everyones roles in my time working at the hospital.
Management overall was excellent, nothing is perfect.
The hardest part of my job, by far, was losing a patient. I had the reputation of having elderly patients attach themselves to me.  I enjoyed working with them, listening to their stories and knowing how much that meant to them.  
Besides my patients, one of the most enjoyable parts of my job was working in the Level One Trauma Center.  I enjoyed having to think on my feet and make quick and correct decisions.  It is very satisfying to earn the respect of Trauma doctors after you have proven yourself to them.

Unless you like being run ragged and not paid enough to deal with it run the other way. Clinics are chronically understaffed even before covid and now it's worse. They will constantly try to force you to work at other offices regardless of how far away they are. You will be expected to do the work of multiple people for no additional pay. There are NO paid holidays better hope you have pto to cover it. Only 40 hours of sick time that you have to accrue all the while they expect you to cater to sick people who refuse to wear masks. Oh and speaking of covid regardless of whether you are vaccinated or not if you catch covid you have to prove beyond reasonable doubt you caught it at work or they won't even cover your sick time LOL! This is while they are seeing sick patients who could have covid and some who refuse testing. Honorhealth wants us to "go beyond" while they do the bare minimum for us. 

Office staff entirely stressed due to Manager, lead and Directors micromanaging. you wont advance or keep your job here if you dont snuggle up to the one that makes those decisions. Management direction gives you very little "documentation" to do your job, then allows Quality Review staff to nit pick you apart, based on THEIR interpretation of "directions".   if you challenge these 'directions" you will targeted and singled out. ASK ME HOW I KNOW.  HR dept has been told about these MANY issues in this office but refused to do ANYTHING about it.. even reading reviews on here, they STILL know and acknowledge there is an issue but REFUSE to do anything about it. One manager even singled her worker out and pushed til she got enough to get her FIRED. this is NOT ethical or Moral, definately does not align with the Hositpals/ compays POLICIES. 
retaliation is prevalent in this office and HR knows about this as well.
i used to be really excited to be here, and it was fine til new director took over and then the door became revolving very quickly.. that says something, and i dont have to be in HR to know it.

Top Job Titles	Average Salary
Registered nurse 24 salaries reported	$44.42 per hour
Health screener 49 salaries reported	$33.70 per hour
Patient care technician 3 salaries reported	$21.33 per hour
Respiratory therapist 3 salaries reported	$37.00 per hour
Medical assistant 3 salaries reported	$26.67 per hour

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