group manager

manager

senior associate

senior manager

recruitment manager

Hyundai Motor America

While there are a few perks, the overall experience is frustrating due to poor leadership, favoritism, and a lack of work-life balance. I’m sharing this review in good faith to help others save their time and energy in their job search. My goal is to provide an honest perspective, not to target or invite retaliation.  


Pros:
	• Salary – Initially competitive, but increasing workloads quickly make it feel inadequate.
	• Team Camaraderie – The team frequently orders food and coffee together, which provides some social connection.
	• 401(k) Options – Roth contributions are allowed, but there’s no vesting until after one year of service.
	• Health Benefits – Just average; I’ve seen much better plans elsewhere.

Cons:
	• Toxic Leadership & Favoritism – The leadership culture tolerates unprofessional and disrespectful behavior, even in the presence of senior management. Instead of fostering a supportive and collaborative environment, some managers resort to condescending or interrogative communication styles, creating a tense and hostile workplace. Leadership often remains silent when these incidents occur, signaling approval through inaction. HR, which shares the same cultural background as senior leaders, also fails to intervene, treating toxic behaviors as social norms rather than addressing them as workplace issues.
	
	Promotions and recognition are based on favoritism rather than performance. Leaders value those who flatter them over those who actually contribute. Employees who do not engage in this culture of favoritism find themselves overlooked for advancement, regardless of their skills and contributions. Despite claims of valuing employees, actions speak louder than words—leading many talented individuals to leave.
	
	Feedback from leadership is often delivered in an unconstructive and aggressive manner, sometimes in ways that create an intimidating rather than a supportive environment. The tone of communication—both verbal and written—can sometimes feel harsh or unprofessional, making it difficult for employees to engage productively.
	
	• Poor Management – Many leaders function more as secretaries to the department head than as decision-makers who solve team issues.
	
	• Wasteful Spending – Leadership secures internal approvals to exceed budget limits, allowing them to stay in luxury hotels during business travel on their own—directly contradicting the company’s travel and expense policy. Meanwhile, staff are expected to adhere strictly to budget constraints, creating an unfair double standard. Additionally, significant funds are spent on expensive technology that does not provide comparable value, leading to inefficient resource allocation. Rather than thoroughly assessing business needs and soliciting vendors with well-defined requirements, the team rushes into purchasing and implementing third-party software. This results in frequent complaints about functionality gaps, wasted budget, and inefficiencies. Ultimately, poor planning not only drains company resources but also adds unnecessary burdens on team members who must deal with implementation issues on top of their regular workloads.

	• No Work-Life Balance – Leadership does not respect employees' personal emergencies or family obligations. While the company initially promotes a flexible work environment with "core hours," in practice, employees rarely get to benefit from this policy. Requests for brief time off to handle urgent personal matters are met with judgment and resistance, creating a culture where employees feel guilty for prioritizing their well-being. Instead of fostering a supportive workplace, leadership exhibits a lack of empathy, making it difficult for employees to manage both professional and personal responsibilities. Additionally, everyone is expected to check emails at night after work and work on the weekends. 
	
	• Unfair Performance Ratings – Team members below the manager level are consistently underrated to limit promotions and reinforce hierarchy.
	
	• High Turnover – No one below manager level stays beyond two years, with most leaving within 8–15 months. The true nature of the workplace becomes clear after about six months.

	• Blame Culture & Lack of Accountability – Upper management often defers decisions or operates without alignment, resulting in poor communication, ineffective decision-making, and unnecessary inefficiencies and rework. Instead of providing clear direction, tasks are often delegated without proper review, forcing staff to navigate confusion and last-minute changes. Additionally, when mistakes or setbacks occur, management deflects responsibility onto staff rather than addressing gaps in oversight. This culture of blame and lack of accountability of key leadership figures create frustration and diminish trust within the team.
	
	Rather than taking ownership, leadership shifts responsibility downward, using staff as scapegoats. Managers are unwilling to advocate for their teams or admit when poor decisions contribute to issues. This toxic blame culture fosters fear rather than collaboration, leading to disengagement and high turnover.
	
	• Brutal Travel Expectations – There are no designated travel days. Even after taking a red-eye flight, you are expected to work late into the night upon arrival, with no consideration for rest or recovery.
	
	• HR is Ineffective – HR does not intervene in workplace toxicity, as some of the favoritism and poor treatment are considered "cultural norms" within the leadership’s background. Seeking support or resolution is often futile.

Final Thoughts:
This job may suit those who thrive in a highly political environment and don’t mind being overworked. However, if you value fair leadership, professional development, and work-life balance, I strongly recommend looking elsewhere. If you do consider applying, ask direct questions about turnover, management accountability, and travel expectations before committing.


Being a web developer at Hyundai is different than other medium to large scale enterprises. Hyundai utilizes state-of-the-art architectures and industry-proven methods to accomplish their goals. And the work culture here is more fixed on quantity and quality over compensation/benefits and work/life balance.

A typical workday would consist of going to work, doing a daily meeting, completing required programming tasks, and wrapping up for the day. This arrangement provides a few pros such as keeping work transparent and making projects manageable but presents cons such as working overtime and juggling multiple tasks that aren't in your scope. And its simply part of the Korean company culture.

Co-workers at Hyundai dress professionally for the week (except on  casual Fridays), and understands business etiquette and best practices. Overall, I enjoyed working with the co-workers. As well as communicating with them, we each learned something from each other.

The hardest part of the job is being able to understand code from previous developers, and extending that technical flow so that everyone is on the same page. But besides code maintenance, new features such as embedding Google Map, and implementing Android Auto are quite enjoyable.

Overall, Hyundai provided me a stage to execute enterprise level projects using the latest technologies.

A typical day of work is about 20-30 calls, 40 of teammates call out, a lot of typing and talking/listening at the same time, constantly showing empathy and hand-holding through certain processes.
I've learned how valuable my time really is and an working to get it back, and I've also learned not to take things that are meant to hurt me personally
Management... Sometimes I feel like they're there to help, and most of the time it feels like a plot of favouritism.
Workplace culture is what's been helping me to stay, and I think it's that and the grace of God that I have been able to stay here. At least the culture on the surface.
The hardest part of the job is having to tell people "no" for things they desperately need, simply because of department doesn't allow it. Not like they can't afford it... It's one thing to tell a child "no" to a bag of candy, you know it's not good for them. But to tell a person "no" to an alternative car when there car was their only option already is upsetting, to say the least.
The most enjoyable part of the job is when I get paid, and that happens when I'm off the clock.

For what I saw of the facility It seemed to be somewhat organized. Until you get evolved with the Maintenance Supervisor and, crew. Who are all G-Tech staffing assoc. The Maintenance supervisor (TOM) hid from male assoc. attempted to use denial of hours and wages as a submission tool even though employees had a 40 hour a week contract with Hyundai as well as G-Tech.. Delivered daily job assignments through a young Female janitorial/maintenance staffer. Because of his lack of knowledge in safety and proper procedure none of the crew he supervised showed any regard for safety. When I reported his conduct to the H.R. I was lied to as far as his motives and objectives. Even though I acted in a professional manner with him and other staff I knew my time would be short. And my employment started just before the president of the companies came for a visit of the facility and ended soon after. Based on a dispute over the paint color that was supplied to me by Tom via, his janitorial staffer. I have since herd that a fatality has occurred at the facility due to a lack of safety. No one should have to risk so much for a wage.

~Get to work and sign in then we scratch and get to work spaying cavity wax inside lower parts of cars and certain other spots on vehicle, taking tape off of serial numbers, removing hood and trunk metal before the car passes me by and putting gas caps on vehicle, inspect car to make sure that all the duty’s before me were down correctly and I also sometimes had to help others from time to time as well as them help me from time to time.

~I learned how to use spray guns, I also learned how to work on a assembly line and how to work at a even faster pace and how to do it for long periods of time  

~ My co-workers were so helpful when I got there and very kind and helped me in everyway possible and very much had a great time working with them.

~ There wasn't really anything to hard about the job to be honest 

~ Making good money and providing for my family

I worked for a third party MSP in a Lead Tech role doing desktop support.  For some of this review, Hyundai is blameless, but not all.

The company I worked for took over desktop support from another MSP.  I spent a month working out of a conference room while we gathered knowledge from Hyundai "SMEs" regarding procedures regarding the 5+ CBUs within Hyundai Motor America.

Unfortunately, this amount of time was not nearly enough due to the fact that Hyundai Auto Ever America pandered to each CBU individually and there was no consistency in support or procedure between the CBUs.

Additionally, the company I worked for did not have the foresight or desire to do anything other than collect the paycheck for services that could not have possibly been rendered in anything close to an efficient or professional manner.

If you are a desktop technician who has been approached to work for the company I worked for at Hyundai Motor America, do yourself a favor...run...fast.

Working for this company on a typical day can be okay, but at times challenging. On separate days you find yourself dealing with different customers, making vehicle presentations, taking drives and sharing the joy with customers on their new vehicle purchase.  I have learned how to manage important customer information, how to qualify the right customer for the most suited vehicle and trying to make the negotiation process run smoothly.  Management was okay, but need to establish a way to train and improve consistency in that particular organization.  My co-workers were supportive, they make the environment friendly and welcoming.  The hardest part of the job is not engaging a customer.  The most enjoyable part of the job is being with the customers explaining the features and benefits of the vehicles, seeing their expression on their faces when I touch some crucial selling points.

While my time at Hyundai was short, I found them to be very intent on putting out the best product possible.  Having lived in South Korea for 2 years the Many Koreans at the plant did not not strike me as unusual or different from their brethren on the peninsula but Americans without the experience may find them difficult to work with at times. Management for the maintenance was lacking in some of the personal skills needed to make their workers feel comfortable.  Co-workers were very helpful. The hardest part was getting used to the shift scheduling. You needed 3 different calendars just to get the days straight. If you don't object to working 50+ hours a week then Hyundai is a very good employer.

By the time a customer reached our department they were already frustrated with their vehicle and Hyundai.  Our job was to make the customer happy by either replacing or repurchasing their vehicle.  In doing this we had to know the lemon laws in each state, as they are all different, and work with the dealership.  We were kind of the middleman.  All face to face contact was by the dealership where the customer had to sign all the paperwork.  It was a challenge and I thoroughly enjoyed doing the work. 99.9% of the customers were satisfied when all was said and done. In over 30 years of customer service I have only had one customer that I could not handle. The only bad part was management and the turnover.

Hyundai is a company where I was able to learn a lot not only from the people who i was surrounded with but also by the work which I was required to do. Days consist of digging deeply into data and information about Hyundai and competitors and attempting to create a story from all of the data points. I was able to leverage the skills and knowledge of my managers into a genuine curiosity and intrigue about data and the application of data. While coming out of college I never expected to be so deeply involved with the analysis side of the company and learning this aspect of the job was both the hardest and most enjoyable part of working with Hyundai. I was able to learn about myself and gain a number of tools which I can carry with me.

Top Job Titles	Average Salary
Group manager 5 salaries reported	$181,000 per year
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Senior associate 3 salaries reported	$76,667 per year
Senior manager 5 salaries reported	$144,800 per year
Recruitment manager 1 salary reported	$47,753 per year

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