service assistant

human resources generalist

director of human resources

correspondent

collection agent

IAM National Pension Fund

The reviews are all accurate and then some. The attraction point is the posted pay rates which they do not specify are capped. That is where it ends. I learnt to question everything before taking an offer after joining this organization. You will regret it. 
Scheduling & work environment lacks flexibility to extreme extents. Management and union contract pretty much controls the so called "flexible schedule". Consistent mandatory overtime for 6 days at a time running into consecutive months is understated in the hiring process. Work life balance is non-existent. 
HR department are not employee advocates - they're not  involved nor available to approach in any employee affairs nor are they knowledgeable of their own policies, which makes it that much more difficult to have faith in the "system". 
Benefits package is overstated - no maternity leave, no tuition reimbursement, no commuter assistance for eg. They will force you to enroll in their benefits even if you have private external benefits that may be better. 
Management is self-serving and not concerned with employee welfare. No open door policy as they do not welcome any questioning of policies/ procedures. Overall administration of this company is very frustrating and because of stringent policies with a no questioning management policy - working for them is unpleasant. Employee privacy is not respected either - your colleagues will have ready access to your personal information. 
For a company in the DMV this is definitely not a place to recommend. The same incomes advertised can be earned in many other places and you save your sanity and maintain your professional goals. 

Overall the environment is very deflated and will slowly wear your spirit. The turnover is horrendous. They are always training new people therefore never caught up on work loads so you will burn out. I do not recommend at all. It is overall a very restrictive atmosphere. 

I should have taken more heed to the reviews before joining this organization. 

There is a strong lack of accountability and proactive thinking amongst leadership which consistently leads to major issues/crisis management. This results in high levels of stress and workloads amongst staff as well as an extremely high turnover rate. The company's morale is also genuinely disheartening and reflects in the lack of pride/joy that staff takes in their work; thus creating a lot of avoidable errors/issues in various departments. It is sad because this organization does amazing/life changing work but the mission of that work gets swallowed by the stressful, unorganized, and chaotic working environment. When people do not feel valued, they do not produce quality work. 

The turnover here is the highest I have ever witnessed in my working career (the reviews were not facetious). 

The on-boarding process is also atrocious. 

On the positive side - The organization provides its employees with exceptional healthcare benefits, which is a huge plus. The office space is in a great location and is very nice/well maintained + has 24/7 security. They provide staff with a nice gym facility and rooftop where people often have their lunch breaks (it is a nice escape from the madness). Staff diversity is high (they have nice wall art that highlights that), but I do believe there needs to be more men of color in leadership positions. 

Let me say this. I usually don’t write or read reviews but honestly the reviews are true. BUT, use at your discretion. If you are looking for a entry level job with good pay. This is a start but if you are highly ambitious and desire more from a job, this isn’t the job for you. Honestly the people who stayed with company don’t mind the faults because the pay is good. And if you are that individual that doesn’t mind not knowing half your coworkers, having poor management and lazy HR then this is the job for you. You go to work and leave when your suppose and get paid unless there is overtime. Overtime occur because the company doesn’t have good communication and things get messy and out of control. Very monotonous work and will seriously kill your vibe. 

Work/Life: plenty of holidays and accruing PTO, and flextime, but you'll be commuting unless you reside in DC proper.

Compensation: based on DC cost-of-living, so quite generous, and because it's unionized, benefits are INCREDIBLE!

Security/Advancement: always work union if you can. period. Advancement is good, you can easily rise from within if you desire.

Management: YRMV, but in my experience, these were the best managers (both mid-level and upper) I ever had, and I don't say that lightly. Decisions that come from execs will likely frustrate you though.

Culture: a good group of people work here. you will likely get along well with your coworkers, and the union environment will give you a sense of security and humanity that you won't find elsewhere. It will allow you to do your best work and have pride in what you do.

They advertise decent pay rates, but don't fully disclose benefits offerings or work conditions until you are on board. No PTO for a year. No benefits until after 60-90days. 

Very disorganized place. No work life balance at all. Constant overtime including fullday Saturdays with no lunch. "Flextime" is dictated by management. Imagine clocking in and out this day and age. Management is unpleasant and very micro. Nobody here looks happy. Extremely low morale in the whole office. 

HR is useless. They are just bodies who sign paychecks and are clueless about policies. They never respond to any inquiries. 

These negative reviews are all 100% accurate. 

Your typical day consist of constant calls and emails about a new system that is not user friendly. You are expected to meet deadlines in a chaotic environment. Turnover rate HIGH...!!! They promote before replacing someone to do the workload. Therefore the overload is left for others and added to daily task. No employee incentives- and if the building management offers, we're not allowed to leave the actual floors we work on, Only at lunch and to leave for the day. At times it feels unreal that they consider going to the lobby of the building OUTSIDE.  You're also not allowed to have food delivered.

The overall company is good. Compensation is good. The morale is horrible. Management is the worst. This company does not believe in teamwork or working together collaboratively. They rather sit and complain about what should be done instead of doing it. Unfortunately you will not get the assistance from the management team because they’re just as miserable as the tenure employees. This place can stress you out. The work itself is moderately easy. They really need to invest modern technology.

Non-competitive pay if you are not a union employee. Terrible work life balance. Poor internal communication across divisions. Divisions are always in crisis mode. The morale here is terrible which is why people are always jumping ship. They hire anyone with a decent resume. Hostile work environment and highschoolish company culture. 

If you are in the union you have to clock in and out.

Everyone is micromanaged from the top down and there isnt a lot of room for growth or professional development. 



What is the best part of working at the company?
The environment. Everyone was so nice and a team player. Very helpful staff. 

What is the most stressful part about working at the company?
Nothing was stressful to be honest. The company made sure the work wasn’t stressful. 

What is the work environment and culture like at the company?
Very diverse. I loved it. Everyone was friendly.

What is a typical day like for you at the company?
My typical day was doing Data Entry and Research assignments.

The Fund Office have great benefits but that’s where the buck stops. It’s a very stressful environment to work in where you do not receive any support from your managers. Your views are not acknowledged or appreciated. The Fund have a mission and the will run their employees insane to attain their mission.

Top Job Titles	Average Salary
Service assistant 2 salaries reported	$77,500 per year
Human resources generalist 2 salaries reported	$67,500 per year
Director of human resources 1 salary reported	$135,000 per year
Correspondent 3 salaries reported	$26.45 per hour
Collection agent 1 salary reported	$33.00 per hour

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