senior systems analyst

senior system engineer

it project manager

recruiter

manager

ICW Group

ICW Group is truly a disgusting company to work for if you are a person who considers your work and self esteem valuable in any way. First off if you care about career advancement and honing skills to make yourself a more marketable employee for internal advancement this is not the place for you. They will give you the reach around every chance they get to not advance you, even when you are overqualified, you will find out why shortly. 
You will quickly find out that the company is riddled with discrimination amongst their employees due to full scale favoritism and nepotism. Now if you are in any way related via family or are an extremely close friend of upper level management or are friends with someone who is, this is great news for you, you can warm a chair all day, do the minimum, get paid more, watch your work get passed to the lower level workers, and ride those promotions without achieving anything all while your overinflated ego shoots through the roof, cuz hey you're special and maybe you just have it in the bag because you know someone. 

But, if you're lower level, came in on your own work and integrity, and are bright and interested in working hard to prove yourself, yeah have fun doing the above people's work like your in some communist society while not getting the credit you deserve. I saw undeserved promotions, shoo-inning for no reason, and just a disgusting amount of manipulation to keep the hardest working individuals "inspired" to work harder (promises to get more, but when it came to it, the same) while working them to the bone. 

I'm writing this review to let workers who are in the latter category know you don't have to take it and you can leave, they don't pay that great anyway and there are plenty of better and higher paying options in the market. You are more valuable than they estimate you at. I'm proof, I left and within a short period am making triple the amount and what i wouldn't even imagine making even after killing myself there for another decade, oh and guess what, I get real appreciation now and my company couldn't be happier that I came on board. 

So quit, they can suck it and see if there's any way their leeching favorites will actually put in any work all while they watch their bottom line freefall because of their own dirty and shameful practices.

Just an absolutely awful company to work for, and has been for years. ICW Group is the epitome of Hanlon's Razor, which states, "Never attribute to malice which can be adequately explained by stupidity." Management at all levels is constantly treading the very fine line between malicious behavior and total willful ignorance, and it makes it very hard to tell when they are being pure evil vs. when they are being completely idiotic - both of which happen far too often for a "billion dollar insurance company." Many of the people in managerial roles have been around for far too long, are living in the past, and have refused to grow with the company. Any new management that is brought in from outside is unfortunately sucked into these archaic ways of thinking. Instead of making positive changes, they just keep trekking down the same paths that haven't worked for years.There is a reason this company is constantly looking to hire; not because they are growing exponentially, but because they are hemorrhaging hard working, competent employees who are tired of being treated so poorly. 0/10 - would not recommend.   

Unfortunate, a company that looks great on paper turned out to be a career mistake. Workload is overwhelming with mandatory OT and team members that are not allowed to act like a team. Negative work environment with low morale, no collaborative spirit and new managers that have no experience or people skills, and have no idea how to run an efficient team. High turnover in most locations, team members are also fairly new w/less than 1 yr, still unsure how to process work, making it very difficult to learn. Training is non-existent and there are no career paths to follow. There are "cliques" within the teams, embracing exclusivity rather than inclusivity. The place is so emotionally draining it appears like a funeral most days.The pay is less because it is an entry level ground floor position, that if you can last (5 people have left in 4 months) MAY lead to another department or promotion. However, managers have their favorites and all your hard work may not pay off. Proceed carefully and ask LOTS of questions to make sure this is where you want to be.

This is an absolutely awful place to work. The root of the company's problems are deep-seated within management and their complete lack of scruples and effective communication abilities. Management loves to make process and procedure changes, but then will conveniently forget to pass that information along to the people it affects, their employees. When an employee then does something based on the "old way" or "the wrong way" management is quick to pin the blame on said employee, rather than take any sort of accountability for their failed communication. Favoritism plays a huge role in promotions, without any consideration to how hard an employee may actually work or not. Those who've gotten their jobs through family connections seem to raise to the top much quicker rather than the employees who are actually most qualified and competent. I would not recommend this company. 

When I started there I had no problems with my manager. Later she left the company and I got a new manager who frequently talked down to our team and based her judgments on our performance on unrealistic goals.

The company is based out of California, however they are expanding into the east coast. Because of that the procedures and designed for California and don't always work in other states or smaller offices.Everyone in our team of three wore multiple hats and I felt it was unfair to judge our performance based on other larger offices where they had more specialized staff as well as more staff generally. Also I frequently felt disrespected by the way my manager would speak to me as if I was a child. 

I frequently noted one of my coworkers staying late to complete tasks and not get the recognition he deserved for it.

One of those offices that can be a great long term deal if you end up with the right team. Unfortunately management is absolutely incapable of admitting to anything they do wrong, and will sooner eliminate entire teams than do anything about incompetence with the higher-ups.

Also, if they can squeeze work for cheap because your job title is a lower paying one, they will do everything in their power to not advance you. 

It's too bad, because when it came to benefits and trying to keep up with current business practices, they seemed to be decent at it. That is, when they weren't being held back by their own outdated attitudes.

The company claims to be the top performer for workers compensation coverage. They micromanage their employees.  Risk Control Managers are very poor leaders and have a hard time interacting with anyone at the company.  The workload and travel for Risk Control is overwhelming.  Each part of the company exist in silos. Software platforms are not adequate for the work that is required.  Managers harass their employees on work standards and measurements that are simply made up. The big losers are the companies who use them for commercial insurance.  They covered up there original name, Insurance Company of the West.  

Giant workload only always increasing as more employees jump ship. No strong sense of leadership in management. Underpays compared to competitors and everyone is well aware of it. Corporate is operating with the business mindset of the early 2000s. Phenomenal coworkers struggling to help keep the ship afloat with no recognition while corporate brags of more money coming in for the company. Will not survive if it doesn’t start getting with the times.

It used to be a great place to work, but the company is going through a change. The expectations on employees is demanding and sometimes unreasonable. They want to allow creativity and innovation, but fail to see how their procedures stifle that. It’s a numbers game, but yet they want quality work and it’s nearly impossible to not make mistakes or cut corners at the pace they expect. I hope the change balances out and they allow employees to take the time to do quality work. Metrics need to offer a small amount of breathing room to reduce stress.

My typical day consisted of doing whatever the Claims Examiners need and dealing with all the daily mail and legal documents. I learned what having a full time job is like and really got the feel of what life in an office is like. I loved all my managers. The hardest part of the job is opening all the mail and properly filing it and the most enjoyable part is interacting with the Claims Examiners and making everyone's lives at work easier!

Top Job Titles	Average Salary
Senior systems analyst 1 salary reported	$104,215 per year
Senior system engineer 2 salaries reported	$119,867 per year
It project manager 4 salaries reported	$158,568 per year
Recruiter 1 salary reported	$87,605 per year
Manager 3 salaries reported	$105,600 per year

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