software engineer

outside sales representative

brand ambassador

sales representative

retail sales associate

IDT Corporation

A big Company with Poor Management Skills. The management needs training on how to properly manage people. It was a tense and strained workplace. Sellpersons work in constant threat that they will be fired. You don't have a voice and the only response from the manager to any situation is "there's the door". Management does not care about employees or customers, they're only concerned about hitting the numbers they are expected to hit. No opportunity for advancement, no pay increases, no bonuses, overworked & underpaid!!! 
Stressful and hostile environment. ZERO rewards/appreciation for hard work. Managers are uneducated and should never have been trusted to run any departments, and to make it worst they micromanages EVERYTHING. They need to know what you do every minute of the day, you even have an app in your tablet with a GPS that monitor every step you do.
The sales department are very mistreated. Very Inconsistent with training, Manager had favoritism toward some people, when needed help for some accounts or questions manager never answered the phone. You are just another dollar. They expect it from you to work 9 lines of business with the same paycheck. They promise commissions that they don't pay. You're hired to be a salesperson but actually you have to do the sale, installations, training, customer service, collections, deposits to the bank etc. They don't pay for gas or any expenses. They make promises to the customers that they don't meet. You'll have ridiculous goals to do a month. Every department is your boss, so be prepare to receive instructions from everyone. 
Once you open your own accounts they let you go and transfer those accounts to the privilege employees to grow their sales with the help of district manager.
The regional manager doesn't have any idea of the business, he is there because of his friendship with the big bosses.
They don't have structure, work ethic or loyalty for their employees or customers.

A normal day at work was checking emails, responding to all customer concerns, queries and requirements.  Making overseas calls to better understand of factory concerns about timely delivery, and product. Coordination with diamond dept. to make sure that diamonds are reaching factories overseas on time for production. Sit with HR manager to understand any issues within the office or making sure everything goes as per compliance. Meetings with Accounts receivable and payable. Signing off checks, making bank calls if any concerns on large payments. Sitting with Poduction Manager to understand orders are shipping on time to clients. Calling Buyers or sending emails to make sure their needs are met on timely manner.  Meeting with Account Reps individually to understand any projection issues or other concerns.  Making sure everyone working properly and maintaining the office environment.  Keeping all employees in friendly manner. Listening to their concerns.

Mon-Thur the days were not as bad as Fridays. However everyday was stressful due to irate customers calling with complaints of poor service with phone performance. Fridays and the 1st week of the month were the worst b/c the phone service was automatically generated thru computer system, so when the service was disrupted for non-payment and sometimes the payment was there and just not posted to account the customers were very angry. So the reps had to solve whatever their problem was or loose the customers service. If you lost a customer you were penalized for the loss. Very stressful. However the co-workers were great we helped each other with customers & provided support for one another daily.

Working for IDT is a great experience, they have a lot to offer but it is a declining industry with new technology. (They offer pre-paid long distance to the U.S., Mexico and other countries). 

You have to have dedication to go out and work independently as you don't go to an office everyday. 

You must be able to interact with all types of cultures and be aware of their needs.

The most enjoyable part of the job is learning about different cultures as you get to know your clients and watch their families grow. Having done this type of work for 12+ years I have watched and learned a lot about why they came to the United States and their beliefs and watched their children grow from infants to almost adults.

A typical day at work I would described as working with family, doing our task and having fun.
I learn to be more proactive and work close to management. Management was part of the team not just the boss.
Workplace familiar so everybody was working feeling no pressure but getting the job done .
Since the last 9 month at IDT i was doing deliveries. I would said to drive in one of the most hostile city in the state, NYc. Feeling pressure by the regular drivers, taxis, trucks, buses and the Police looking to give ticket to anyone.
Finishing my task everyday and contact with customers

Not a fun workplace to work anymore..workload vast, too much pressure with very little benefits and presents no job security for its employees. there's a lot of pressure exerted to train overseas workforce to replace you eventually..its now called overseas expansion..there are lot of reviews and no benefits for all the hard work performed on a daily basis. The hardest part of the job is that management doesn't take the time to provide or allow training for employees to learn new software its an on the job learning experience while performing your regular duties which is very stressful

A large, multinational, somewhat paternalistic, family oriented company with dedicated, cooperative employees forming positive relationships.  Inconsistently communicates clear business objectives and strategic planning to all employee levels.  Company can improve profitability and general operations with additional participative management, succession planning, recognition, training and development and advancement opportunities, especially at above mid-management. Good work and life balance.

this company a typical day off work the call wear for customer calling for the prepay calling card wear they complain about the time the call give them and asking for credit .I did learn how to handle to help the customer and give the beast to provide e excellent customer experience .The management wear gate they did help to give training to better customer service rep and point us what we have to keep working to be a better rep. what i did most enjoy off this job is when i finally help the customer and give hi a satisfactory call.

Work day consists of solving problems, implementing new procedures/processes and meetings. I learned all aspects of technology, the business and how everything works internally and externally. Management was very helpful and down to earth. Co-workers were dependable and knowledgeable. Hardest part of the job would be having to be on call 24/7. Most enjoyable part of the job is the people and relationships you build with people within the company from all of the departments.

A lot of shady business practices - has other names like Genie Energy, Rafael Pharmaceuticals, and Net2Phone.

No real benefits, no real 401k (like 1% employer match), they don't give any designated maternity/paternity leave, they shut the A/C during the summers claiming that it's under repair, keeps the heat on super low during the winters (people wear coats at their desks).  They also don't give severance, and you'll be expected to give every day and minute to the company without any relief.  Don't expect days off because you'll be working those days as well.

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$79,667 per year
Outside sales representative 2 salaries reported	$80,146 per year
Brand ambassador 6 salaries reported	$17.50 per hour
Sales representative 1 salary reported	$97,500 per year
Retail sales associate 2 salaries reported	$28,560 per year

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