field service technician

outside sales representative

service technician

sales consultant

warehouse/driver

ImageNet Consulting

An Employer should always take care of their employees! 
Though I had high ratings and fantastic reputation with my customers, apparently, I was released because I had not repaired a machine "fast enough". when I entered the company, I asked for Training on all  units the company hired me to repair. No Training was ever approved or given. I could not repair "Fast enough" due to lack of Training. However, real reason I was released, was because I became unexpectedly ill and needed emergency operation. I was out for almost two weeks in recovery. As a result, I lost all my PTO and had to work rest of the year with no vacation.  since I was only Tech in area, Employer was forced to send Backup. And again, real reason why I was released. Unpredictable, but a reality I am still dealing with now! Looking for employment.

The typical day can bring you anything. You could have a slow paced day in which you can catch up on previous work, or you could have a very crazy day with researching several issues at the same time and be put behind.

Most of the management staff is excellent, but sometimes it can be difficult to find someone that isn't just trying to smile and nod their way out of helping you with a serious problem. 

The pay is alright, but you really have to fight if you want anything more than a small bonus near your hire anniversary, which you only get to keep 60-something percent of anyhow.

Most enjoyable part of the job is that we're generally left alone to handle our own affairs during the day. The only real times that someone is sticking their nose in your business or hovering over your shoulder is when you're either in training, or if you're doing really bad lately.

Imagenet was a nice place to work and I enjoyed the people very much. Management was easy to get along with and treated you fairly. The problems in the company are that there is no direction at the corporate level in finding answers to simple questions. Email chains are full of passing the buck onto someone else to find answers which can leave customers waiting in the lurch to get resolution to problems. Red tape is abundant. Also time management is of issue where you have to account for every minute of your day through their app and base your performance on how many calls you get and the amount of time you spend assisting customers. More calls is better whereas less time with customers is good.

Very little formal training, in a tough industry. Local management expects you to hit budget with little to no support. They seem to care more about their book of business than elevating their employees. Money is great if you have a strong sense of the industry, but you are almost completely on your own in the Tampa branch. Oh and sometimes your manager will give you things to drop off at his accounts' when he doesn't feel like making the trip. Good news is he might spot you a $20 to take an hour out of your day of cold calling to do his work.

I have been working at ImageNet for more than 10 years. Throughout that time I have seen the best of what a growing family business can be. Hard work is rewarded, and promotions aren't just given out based on tenure. The company works hard to stay ahead of the technological curve, and relevant in the marketplace, to bring more applicable solutions to its customers. Many of the people I work with are now friends that I travel with, hang out with (outside of work), and enjoy talking too on a regular basis.

7:50 Get to the office for day preparation and any carry over from the day before.

Morning: Gather materials and information for presentation, account reviews, prospecting

Until Lunch: Client visits, consistent training throughout the week with product knowledge and learning

Afternoon: Make customer emails follow up and phone calls. Account management to fill in the rest of the day at the office. Prepare for the next day.

Management is definitely lacking, 3 of the last 4 people that had worked there before me were let go/fired with little to no info. One week you are doing great and the next they let you go. You never know where you stand because of the disconnect between management

I worked for this company for a number of years. While I was there I learned a lot in terms of a wealth of knowledge. The people you work with and the people you meet for the most part are great. This company will provide you with more than just a job but a career.

What is the best part of working at the company?
Relaxed environment

What is the most stressful part about working at the company?
It was not stressful

What is the work environment and culture like at the company?
pretty normal. Most salesmen were older.

What is a typical day like for you at the company?
process purchase orders, arrange for installations, etc.

my only dislike...immefiate manager has a sister that also reported to her.  tenure agents felt favortism was going on.  poor management skills in the department.  otherwise i really enjoyed working for this company.  parking...is another issue

Top Job Titles	Average Salary
Field service technician 1 salary reported	$19.00 per hour
Outside sales representative 12 salaries reported	$52,042 per year
Service technician 1 salary reported	$17.50 per hour
Sales consultant 4 salaries reported	$67,500 per year
Warehouse/driver 9 salaries reported	$19.00 per hour

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