member experience associate

experience manager

community manager

construction project manager

assistant general manager

Industrious

Pros: Amazing teammates, flexible PTO, and there's always an opportunity to express yourself. Working with several other companies within the space provides opportunities to make friends, business partners, or even (inevitable) future employers.

Cons: High expectations of each individual, with a "figure it out" culture from management. Significant, heartbreaking amounts of layoffs in past year with no warning (2022), where it seems like company is "reorganizing" every quarter or so. This made it very difficult to trust leadership at all.

Onboarding, and training is hardly existent, where new hires are not set up for success--they're expected to "hit the ground running". Extremely difficult to move up where in the rare case internal promotions do happen it is mostly popular individuals whom peers would not have chose themselves- which is extremely discouraging. Once promoted, many individuals adopt a "never knew you" attitude with former peers, where management discourages cross functional communications unless it is "goal driven".

Company has completely abandoned culture, going so far as to remove exclusive social platforms that connected us nationally. The focus now is sales only. If you are not helping the company make a profit, or contributing in some way to this goal, you're more than likely not acknowledged. This unintentionally influences a culture of which employees are "more valuable".

When I had first started here, I never felt so welcomed, and appreciated by any company-- even family. Bonds, and friendships poured into my personal life, and it was so rewarding. Years went by, and now this culture, opportunities to connect, is nowhere to be found. The company is silently aware as they force "regional picnics" with hardly any budget to execute. These "gatherings" are left to one or two individuals to organize on top of their daily duties, and they end up not being very fun at all.

Unfortunately, I would no longer recommend anyone working here. This company is just the same as its competitors now, in my opinion.

Advice to Management: Unless the goal is to create an all "all-new generation" of staff, it doesn't seem wise to lay off the most tenured employees nationally.

I had a highly disappointing experience working at Industrious. From the start, the management proved to be extremely unprofessional, frequently gossiping and bad-mouthing employees, which created a toxic and demoralizing work environment specially from the AGM. There was no structured training provided, forcing me to learn on the job without any proper guidance or support. This lack of preparation left me feeling unprepared and overwhelmed.

In bigger situations where I needed assistance, I received no support from management, making it difficult to handle challenges effectively and efficiently. To make matters worse, the management team was shockingly unaware of company policies, leading to confusion, inconsistency, and a lack of trust in their leadership abilities.

Overall, working at Industrious was a frustrating and negative experience that left much to be desired in terms of professionalism, support, and effective management. I would not recommend this company to anyone seeking a positive and supportive work environment.

As with most start up culture, Industrious will ask everything from you and offer nothing in return. They talk a big game about taking care of their employees, but at the end of the day the expectations are still the same and the message is still clear.. "Someone is working harder than you therefore you are not working hard enough and I need more from you." 
The job descriptions for OA and CM look great but once you get into the role you'll realize those aren't really the priorities. There is so much more going on behind the scenes with what is actually excepted of you in order to succeed in the role. If you're a workaholic who wants to give as much as you can for someone else's business then this job is for you.

Pros:
- Fun co workers
- Great culture
- Unlimited PTO 
- I personally loved my members and team (but this is case by case) 
- 9 to 5 schedule
- Pay
- Do a lot of fun employee engagement events/activities 
Cons:
- Constant change that doesn’t always seem to have great reasoning 
- Teams are spread out so you don’t get to work in person with a lot of people 
- Managers are oftentimes stretched so thin there isn’t a lot of time for development
- Multiple rounds of layoffs (and didn’t do much to try to move people to other depts when they had jobs posted) 
- High turnover 
- Company overall feels shambly and chaotic. 

Working at Industrious as a designer was a rewarding experience. The collaborative environment allowed me to create seamless design solutions for members. The company’s focus on hospitality and user experience encouraged innovation, while its inclusive culture fostered growth and creativity. The flexibility in workspaces and a team-oriented approach helped me deliver impactful projects, all while learning from talented colleagues. A fantastic place for designers seeking to balance creativity with real-world problem-solving in a dynamic setting.

The company's mission and values are clear from the get-go and great. Very inclusive company with a very wonderful culture. Pay is very low, but benefits including unlimited PTO and employer paid health insurance are definitely a plus. Opportunity for a certain level of advancement throughout the company despite employment at the company for less than a year. They want to showcase your talents in the right position and supervisor's/management are willing to help you get there.

Great organization in many aspects, overall recommend jumping in with them if you're looking to learn, and grow. Flexible working hours, great management, and leadership is strong here.

Through a variety of types of organizations, institutions, and companies, I have never worked at a place that I enjoy and feel valued as much as at Industrious. I have had a series of strong managers who have believed in me and helped me develop as an individual and a worker. The executive team always considers the impact of any company-wide decision on the employees.

The people at Industrious are great to work with. People who are smart and don't take themselves too seriously. However, the leadership team is in a constant state of jockeying for position, constantly changing the focus of the company and generally lacking to provide strategic guidance. This leads to a lack of accountability and a chaotic work environment. 

Employees are sometimes left to fend for themselves. Since the company is fairly new, some hiccups are expected, but it is easy to feel overworked as a lower level employee. Hire more operations associates at full capacity locations. They are the hands and feet of the company and responsible for the growth being seen.

Top Job Titles	Average Salary
Member experience associate 5 salaries reported	$24.47 per hour
Experience manager 12 salaries reported	$70,931 per year
Community manager 3 salaries reported	$69,667 per year
Construction project manager 10 salaries reported	$152,500 per year
Assistant general manager 15 salaries reported	$86,467 per year

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