inspector

auditor

property management surveyor

inspector entry level

underwriter

Information Providers, Inc

My experience as an independent contractor with Information Providers, Inc. was disappointing. The inspection work itself had a clear purpose: gathering field observations, taking required photos, and completing underwriting survey forms. I was interested in learning the workflow, improving consistency, and doing the work correctly.

The hardest part of the role was not the inspection work itself. The hardest part was the lack of clear, timely, and respectful support when questions or issues came up. During onboarding, I was still learning the company’s systems, form expectations, photo requirements, and assignment procedures. When I asked for clarification, I did not feel that the communication or support matched what a new contractor reasonably needs to succeed.

In my opinion, expectations around assignments, system access, report completion, and issue resolution could have been communicated more clearly. I also felt there was not enough practical guidance during the early onboarding period, especially when trying to understand how work should be completed and submitted.

The most enjoyable part of the job was the inspection work itself and learning more about insurance underwriting surveys, property observations, photo expectations, and field forms. The least enjoyable part was feeling unsupported when I needed practical direction.

Overall, I would caution future contractors to document their communications, clarify assignment expectations in writing, keep copies of important messages, and make sure they understand how the company handles system access, assignment reassignment, payment timing, and contractor status before relying heavily on the work.

I was a premium auditor for about a year. I would wake up and travel to my audits at around 6am and get home around 7pm. Then I would have 2-4 hours of paper work to complete at night. Management would call every week and keep telling me I wasn’t hitting my productivity goals for the week. And constantly you would show up at audits and the person wouldn’t be there or they would say they didn’t get the letter or phone calls you sent. And being paid by the audits that you submit was not great. Then you would have to reschedule and drive back to there business. And having a territory that was 200 mile radius was unmanageable. They say that they pay you more money to account for the mileage on your cars. I was putting on 1,000 miles easily each week. This job is again unmanageable and stressful. You will put in 80+ hours each week, and won’t get paid very much. 

*if you are going to work in a big city (Minneapolis) then it wouldn’t be as bad. If you have a territory in a rural area, it is very different than what they say it is like when you interview. Be careful 

What is the best part of working at the company?
Great, awesome people!!  So friendly and Very helpful.  These people taught me a lot, and helped my career advance quickly.

What is the most stressful part about working at the company?
I think that maybe some deadlines at times were somewhat stringent.  However with this type of work, that is very common, and I did not mind.  

What is the work environment and culture like at the company?
The work environment at this company was a very friendly atmosphere.  I enjoyed this company very much because of that environment.

What is a typical day like for you at the company?
Up early, and out the door to do inspections that I had lined up for myself within those last couple of days.  Then I would proceed to that particular area for the at specific day and begin the inspections that day and for that area.  Depending on how many inspections that I had for the day, I would try and finish all of them before I went home for the night, and then I would enter everything on the computer; some nights got a little long, but I ua;sully got them all done.

IPI, Inc. was my first experience as an auditor.  This company in  reminds you of a mom and pop company with more than just family and friends.  I feel they could step their diversity up, however the management team has some common sense.  The benefits are better than my current audit position, most other companies are contract or full time with no holiday/vacation pay.  The employee turn over is the highest I ever seen.  The training should be more based on their software, format expectations and company entity/titles.  It sets you up to fail and the constructive feed back is painful.  They have their own set time when they throw you in and make you aware 2 weeks prior.  The company allows you to be independent due to the production motiviation, however the forget to personalize and treat you like a human being. They should hire schedulers to obtain telephone audits and let the telephone auditors focus on the reports.  High stress and no support.

Everything started off pretty smooth most of my inspections were within my generalized area however at least started packing on assignments for places all over the place and no gas reimbursement, they only award so much per mile if you requested ahead of time,  I was finding that when I was getting paid I was actually making less than what it cost me to go to the jobs. I also have a family and a lot of time sensitive cases landed in my account where I was having to shove off children's appointments and things like that to make it to do the inspection where I made maybe $15 per inspection not including gas. My current hourly rate for the business I run is 100/hr so this didn't come remotely close to what my services plus any other person or company.

My manager was the best by far that I have ever worked for. He was supportive and was very fair on issues. You can schedule your own day and there is no 8-5 work day. If you want to go to work at 9 and quit at 3 you can. Very nice schedule. You get to see very nice homes and meet some very nice people and of course some not so nice but very few. There were a few parts of the job that were undesirable. Some cases you had to call ahead of time and if they did not answer you could not complete your work. The worse part of the job was the pay. At the end of the year you found out that you had to purchase very expensive ink cartridges and paper and you had a worn out vehicle. You did not get a hourly wage only "case fees" and mileage was taken off of these fees. In the end you made at best minimum wage. If the wage was better I really do not think it could be more of a perfect job. 

I was given weeks of training that I felt was miles divorced from my day-to-day job and had huge swaths of downtime. It did not feel like they adapted their training to remote work at all. None of it was practical hands-on learning. Here's a tip don't teach someone something  their first week and then expect them to know it when they finally encounter it six months later.

Actual work may be a 40 hour week if you're experienced but know that you're job is likely based on billable hours so to get the wage promised you need to work however many hours meets their minimum. 

One other thing. The rules for the job vary greatly between states. I was assigned cases in 13 states. I had to bounce between 13 different state rules which slowed me down significantly. I feel like I was cheated out of time I could have spent looking for a real job.


What is the best part of working at the company?
Pay is below min wage, use your own car and gas. Jobs explained as simple iPhone pictures. Find out need to measure and draw home without going inside. Measure every bump out , decks, porch and outer areas . 
New manager is nasty and demanding.
Many jobs returned for correction's. (Note I been doing these for others for five years). Pay ends up 10/job.
Run from this company and fast. 


What is the most stressful part about working at the company?
Demanding and ridiculous low pay. 

What is the work environment and culture like at the company?
Don’t know was contractor and never at their office. 

What is a typical day like for you at the company?
Driving all over, taking pictures of houses, roofs (using 60’ stick).
Stopping at gas ration for fuel.
Writing up reports.
Redoing returned work.

If you want to work 60 hours a week to make 50K a year and be stressed day and night, I suggest this position for you.  If you are looking for an auditing position, I would not advocate any third party auditing firm as I've worked for 3 and they are all entirely too stressful for the money.  

Look for a premium auditing position with an insurance company, not a third party.  I've been working for an insurance company as an auditor for a little over a year and hands down, by far, very far, it is so, so much better than working for a third party, and the money is the same.  Stay away from third party auditing firms, I've been there and was there for nearly 8 years, and I will work at WalMart before I go back to a third party auditing firm like Information Providers.

Hope this helps.  

What is the best part of working at the company?
Management is very nice and actually seems to care about you.   Freedom to schedule when you are available to work.  

What is the most stressful part about working at the company?
There is not much stress.  If you are overloaded with work, they will transfer it to others.  

What is the work environment and culture like at the company?
You work from home and have minimal contact with supervisors as long as you are doing your job on time.  Management is very kind and provides a culture of being able to be honest with your needs.  

What is a typical day like for you at the company?
Work in the field driving around to 15-20 houses then coming home and inputting the results on the computer.  This is about an 8-hour day in a busy territory.

Top Job Titles	Average Salary
Inspector 233 salaries reported	$23.62 per hour
Auditor 50 salaries reported	$46,610 per year
Property management surveyor 30 salaries reported	$21.40 per hour
Inspector entry level 1 salary reported	$45,000 per year
Underwriter 16 salaries reported	$32.81 per hour

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