research analyst

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accounts payable specialist

Innisfree

I was working overtime hours as a keyholder under the promise of a promotion (as were two other keyholders) only to find out that our boss hired a former friend from her previous workplace. This new manager proceeded to tell us, verbatim, that we "weren't needed," spent her shift undermining our authority to new hires, and was visibly on her phone during her workday. She also had us scrub the floors with bleach and bristle brushes while she stood behind the register and played Candy Crush. 

When the three of us up for this promotion expressed our disappointment in having been mislead, we were laughed at, chastised, and told it was our fault for doing the work without a formal contracted offer (we were told multiple times verbally that this promotion would be going to one of the three of us). It was humiliating and incredibly upsetting. I at times was in the store at 6 AM to oversee maintenance and we were all regularly pulling 8-10 hour shifts, closing and opening back to back, just for the position to go to a friend of our boss.

This company cares more about nepotism hires and sales than it does its own employees. One of us walked out the day after the new manager was hired, I walked out in the middle of my shift in tears a week later (something I have NEVER done), and the third quit a month later. Every other sales associate we had been managing quit within the course of a month after seeing how we had been treated.

My previous boss was regularly called into meetings and returned in tears from the other locations. She had been treated disgustingly by upper management and had, like the rest of us, needed comfort after trying to advocate for herself. Her health suffered immensely. She reached out after I left and was shocked to hear that none of us received the promotion - she had also been told we were going to be promoted.

If you are considering working for Innisfree, please read reviews and weigh your options carefully.

Management acts as if they are still in Korea with backwards values on management. Working here made me realize my manager had been racially profiling me since I had started with many instances of blatant disrespect and attitude as well as emails directed to her boss about my “lack of respect” as to my situation in this workplace. I also found out through a coworker that the store manager had been claiming a bonus of a $1000 every month and when confronted if the full time employees were also receiving their bonus as well per the contract she lied and said no one qualifies for a bonus and to never ask again. They also sold expired foundation for the first month of their grand opening in Santa Monica because the company has no Quality Control program that helps oversee this never happens. The worst part is they had a history of never paying us on time, on 2-3 accounts for particular  employees, communication with Human Resources was never established and that does not sound appropriate at ALL, and the store manager here is so unqualified that when you ask her about introducing something more efficient and beneficial to all the staff she gets intimidated and tells you to know your position and to not bother giving your input.

My time at Innisfree was full empty promises by a management who never practiced what they preached. I was among the few who had the chance to relocate to the Lexington Ave location when they opened up this past October. The only time the store did great was opening day and that's when it went downhill. Management and corporate would constantly blame the store for not bringing in sales when in fact, no one even really knew about the store because of their poor marketing and promotion skills. Managers began to also harass employees about working harder and giving us "busy" work instead of any real tasks to complete, while they would have social gatherings by the register. My experience here was a very negative one and I wouldn't recommend working here unless you like to be over worked with no reward in the end.

They paid $10 which isn’t great but I worked from home and it’s super easy. It’s just you never know when you’re going to work. We might work 6 days a week for 6-8 weeks, then there’s no work (so no pay) for a month. This is NOT a job for anyone who needs a regular paycheck. Also we were looking up personal phone numbers and addresses, and I never had any kind of security check done on myself, so I imagine no one else had one either. We basically had any and everyone’s phone number and home address available to us all day every day. Anyway, no. I do not recommend.

They harass employees and managers for  the low sales when its actually their lack of marketing skills, and promotion skills. Employees are expected to make ridiculous goals with no incentive. Not to mention they dont pay their key holders the wage needed for the responsibility . The worst part is you can work extremely hard  and they still refuse to hire from within, instead choosing to hire managers who have no clue what they are doing or about the brand. 
Heres a tip for the high turn over rate, Please treat your employees the same way you expect them to service your best customers.

Innisfree is an excellent company. The owners and upper management have worked together since the start of the company.  Their owned and operated hotels and employees are treated like family.  They try to include their managed hotels the same, but unfortunately they do not get the same benefits, pay, job advancement or security. I would gladly work for them again, but would prefer to have a position at an owned and operated Innisfree hotel.

This is a very hard job that doesn't pay that much and if the other person quits you gotta work 12 hr shifts every day its brutal and your by yourself with no support or management to help you if you make a mistake 

most of the customers is chinese and they prefer staff who can speak chinese. so basically if youre not able to speak chinese your sales will not hit target. Also the management will not acknowledging this kind of problem and think its just a excuse.

kiss booty and fake it you’ll be fine other coworkers lazy out and take credit for work you do or kiss booty to the manager to hide the fact that they don’t work on company time

Good paycheck...its a seasonal job...you get free lunches and dinners when you work overtime...and the managers are awesome...they give out candy at times as well

Top Job Titles	Average Salary
Research analyst 2 salaries reported	$100,000 per year
Stocker 1 salary reported	$110,000 per year
Market analyst 1 salary reported	$135,000 per year
Analyst 1 salary reported	$110,000 per year
Accounts payable specialist 1 salary reported	$92,500 per year

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