business advisor

outside sales representative

driver

human resources specialist

operations supervisor

Insperity

I was there for almost two years. Toxic leadership from top to bottom. Absolutely horrible. If I told a handful of stories that I personally witnessed and lived through, most reading this wouldn't believe it.
I worked in sales and it was an absolute disaster. 
What you are selling (HR outsourcing) sounds sexy, sounds like it's something every small business owner would want, right? Here's the brief history and breakdown. There was a time where PEO's could save small to mid-size businesses a TON of money on employee benefits. In fact the savings were so substantial that, after calculating the savings on benefits and then adding Insperity's admin fee (around $250.00 per employee per month) there was a net savings for the business owner. Pretty much a no brainer. Well folks with all the changes in medical insurance and employee benefits over the last 7-8 years, that arrow has been effectively removed from the quiver.
Want to know the three areas the small to midsized business owner never wants to talk about, think about or deal with (unless there is a HUGE dumpster fire that requires their immediate attention)? 1. Human Resources, 2. Benefits, 3. Payroll. Guess what you're attempting to sell and it ain't cheap. 
Now, if you have a close personal friend or family member that is willing to do you a favor and come on board, you'll survive the first year. If not you will work your guts out just to get a decent appointment and then the challenge of the sales process begins to present itself. (By the way, the typical sale from point of contact to close is 12 months and then you start getting paid two months after the service is implemented)
How bout leads? Well...... Ladies, dust off your knee pads. The crazy thing is, everyone in sales knows how this works. Did I mention that Insperity has an incredibly high divorce rate. The amount of extramarital affairs going on at that company is beyond your wildest imagination.
You're NEVER going to see a lead until you're ready to compromise your values. 
The first sales convention you attend and notice that more than 85% of the 800 sales people have been there for less than a year should be a large enough red flag to scare anyone away.
You're gonna hear all about how awesome the culture is, well, if you're unfortunate enough to find yourself employed by Insperity you're going to discover the truth in pretty short order.
I knew something was up in the very beginning when upon completing tier 1 training three of the sharpest people from our class quit. I spoke to all three and they each said the same thing. They figured out the sales cycle was incredibly long and getting paid even longer. They also figured out within about a week the futility in attempting to get appointments with a business owner.
Your manager will be zero help unless you're attractive and up for a little extracurricular activity.

I enjoyed the time that I worked for med fusion as Front Desk Administrative Assistant. I enjoyed greeting the employees each day and some of the employees even made it a game or challenge to see if they could greet me before I was able to greet them. Several of the employees and rotating students told me that they looked forward to coming into the building and hearing my greeting and seeing my smile each day. I answered the incoming calls for the main phone line and directed the calls as needed or gave directions to our facility to callers as needed.  I really enjoyed the time that I spent working at the Front Desk and being the "official med fusion greeter".  I started with med fusion when the company was just starting out (I was the 13th employee hired) and I saw the company grow and felt that I was growing with it.  During the start-up phase, I helped in various departments setting up files and bringing some organization to that position.  The start-up managers and executives were great to work with because of their excitement of seeing their dreams for the company take shape and actually begin happening.  Their excitement was contagious and I began to enjoy seeing their dreams come true as well.  The hardest part of the job was when I was laid off and escorted from the building.  I felt as if I was losing a part of me and my family and I was seeing my dreams crumble.

Company strives on teamwork culture, but employees are burnout by the end of the day.. They start you off w an extensive background check, then when selected they present you w a nice Onboarding/Orientation w about 2 months of training. During onboarding, the recruiter mentions the job consists about 50-60 clients... Once you're in, it's about 90 clients. The client base and workload is too high to achieve the care the clients deserve. Also, the faulty systems doesn't help to accomplish the job in a timely manner.
Alot of overtime is required to get the job done. Sounds nice because of overtime pay, but where is the work/life balance?
The company does provide training regarding the latest law changes and updates, but it's impossible to attend and/or pay attention when the emails and workload is overwhelming.
The payroll timetracking system "Timestar" they sell, is not efficient to the client and the worker. Why continue to sell something that is still broken? 
So many mistakes are made during payroll submission and approval, which makes the client upset and frustrated and it's up to the Specialist to fix it.
Also, if you need to get in contact w HR, they don't respond right away. It could take a week! But the high expectation of the job is to respond to every email within 2 hours. The irony of it....
A couple of positives are the job is done remotely w a couple days at the office and a mentor is assigned to you during your training.
The company needs better solutions to help improve processes, otherwise it seems dysfunctional and not streamlined.



As a supervisor I would check in with my team everyday to see what payrolls they have to work on and where I can assist them. Supervisors were in a lot of meetings to discuss clients and also with client to make any improvement or know if there were any issues with the team. I worked closely with my team on process improvements and help them to improve their accuracy while processing payrolls. I would have bi-weekly one on ones with each team member to work on goals and any possible issues or additional coaching needed. I learned a lot about coaching and how to build better teams. The company did provide a lot of training on a regular basis for everyone regarding the latest law changes and updates. The culture was great and everyone is like a big family. The people that work there are very respectful of others. The hardest part of my job  was having enough time in the day to complete my projects and catch up on emails along with coaching when improvements were not made. Clients always pushing timeline for submitting their payrolls was tough at times. I enjoyed working with each team as a supervisor and building the team relationships. Looking for a better solution or options to help improve processes. Also working on team building projects to improve the teams relationships.

Insperity presents itself as a leader in HR and compliance, but my experience painted a very different picture. The culture is highly political, and challenging the status quo—especially when pointing out questionable practices—can result in isolation or retaliation. Leadership tends to prioritize image and client appeasement over employee support and ethical consistency.

In my role, I observed recurring issues with client guidance and internal decision-making. Many leaders lacked deep compliance expertise, which sometimes led to poor or inconsistent advice being passed on. Rather than owning mistakes, blame was frequently shifted to employees, contributing to a toxic work environment.

Internal promotions often favored referrals or close associates, which made upward mobility difficult for those outside of that inner circle. The workplace culture also lacked professional boundaries—conversations during working hours could at times feel inappropriate or unfiltered, which added to the discomfort.

The company would benefit from strengthening leadership accountability, promoting a culture of transparency, and investing in real equity—not just performative inclusion.


As BPA, the process is very long and involved. You must know many people who know key decision-makers or C-suit business people.  The training is good but still not relevant to the actual job. You will have to team up with a seasoned BPA for your first two years and split your commission (AVG commission $10K on 20person deal). You will be lucky to get 3 sales in your first year. They tell you that the avg. salary for a BPA is $150K but that's because the company's top performers who have been there 15 plus years are making 500K plus, so it is misleading the averages. You will probably take home 85-90K a year which isn't bad if you haven't made that before.  The company benefits are fantastic and offer great incentives for those who can figure the puzzle out. Again you MUST know people or you will be stuck cold calling, card pulling, and going to many pointless Networking events. When choosing to work here you should ask yourself how many years you can afford to make under $100K? I believe it will take at least 3 years to break the $110K mark, also this is a "what have you done for me lately?: company. So the pressure to continue to produce will carry over each year. All in All Inspersity isn't a bad company, it's just a company that doesn't provide warm leads and put the oneness on the BPA

What is the best part of working at the company?
The benefits were the only good thing about this company.

What is the most stressful part about working at the company?
Micro Management, sales quotas that continue to rise as you succeed, so you will inevitably be unable to attain goals. There was no consideration (as far as quotas) for a bad economy. 

What is the work environment and culture like at the company?
No diversity and ZERO culture. If you are not a conservative white employee, you will be never move forward with this company. For example, in a diverse and cultural environment, people are encouraged to be proud of their culture. One of the ways to do this is through what people wear. At Insperity, my coworker was constantly targeted simply because of what he wore. And he wore professional clothing, it was simply the culture of Insperity being completely right wing conservative and nothing but.  

What is a typical day like for you at the company?
Listening to trainers who never sold and prospecting companies through various efforts. Meanwhile, the database in which the prospects are held was HORRIBLE.

I have worked with Insperity for 8 years. Insperity is a great company company that provides great work-life balance. They encourage you to volunteer in the community. There is a strong sense of team environment incorporated into their business model, they are considered high touch high quality, however sometimes this can be difficult when you work  with heavy volume of clients. I work on a team that supports the entire Western Region we have a book business that supports 700 clients with an employee count of 10-30 employee ranging from CA to across the US. This is an average of 7800 work site employees we are dealing with on all levels from Employee relations to benefits, to training, onboarding, and compensation. When you are dealing with such a high volume and quantity of employee relation issues you have knowledgeable on your laws from a federal and state level to ensure clients are in compliant. Sometimes the high touch business model does not fit in this specific market, so it can be challenging. Needless to say, I stay superbusy and up to date on all my HR skills, never a dull moment on my team !

This is th worst place to work. Upper Managment hires Area Managers with no experiece( Kelly Boyd, she is full of drama) the pay is extremely low for the work load they want you to do. The office is always under staffed because people quit afer they realize the horrible working enivroment. The office is still using pape charts is which is one of the biggest problems. No one has gotten a raise in 7 years and upper management states it is because the company is not making money, which is a joke when you have doctors and 1 area manager getting bonus. Which is based on the hard work of the employee not there ( area manager). So please be smart and run don't walk if you have made the mistake of applying for a job with this company!
Managment wants you to fit 10 hours of work into 8 hours. Some employees even clock out and continue to work because overtime is not allowed even though your clinic maybe understaff. I haved NEVER work for any company like this it needs to be shut down and reopen with people who know what they are doing.

Great benefits and vacation.  High Turnover. Heard the CEO on stage at a sales convention quote ' we need to do something about our 46% annual turnover of BPAs.  If you have a lot of contacts that own small and very successful businesses this could be a great fit for you.  Don't expect any leads you will not get any, especially if you are new.  The model for this organization is to bring in very experienced and polished sales people - pay them a good salary and give them about a year to succeed and at least half quit or get fired in that 1st year.  Why???
Because this is a very difficult sale with a LOT of prospecting.  A handful of people make a great deal of money but not many.  You have to be one of the absolute best 'hunters' ever or have a lot of great contacts in the right type of small businesses.  
Not for account manager types or relationship builders.  For fearless relentless hunters or people that have an incredible number of contacts that own small businesses with 10 to 50 people.
As for my approval rating of the CEO it's lukewarm.  Good and bad to say.

Top Job Titles	Average Salary
Business advisor 55 salaries reported	$77,260 per year
Outside sales representative 196 salaries reported	$92,967 per year
Driver 176 salaries reported	$17.53 per hour
Human resources specialist 126 salaries reported	$73,181 per year
Operations supervisor 4 salaries reported	$59,375 per year

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