senior software engineer

platform engineer

senior quality engineer

data engineer

operations associate

Inspira Financial

I am working for another company that provided agents for Payflex to work from home. It seemed okay at first because it was only training. Once I actually got a glance at other accounts and came face with the issues that these members go through makes this role a nightmare. 
This is my first time dealing with FSAs and I will say I am not sure if it is Payflex or FSAs in general but wow, I have come across some of the shadiest issues of all. I don't believe Payflex is a good company to work for based on how their system is created. They make it very hard for employers and members to upload documents, resolve claim issues and overpayments. They work harder instead of smarter. If there is a website issue, they basically have you do the extra work instead of fixing or changing the issue. The web developers need to make their website a lot less confusing for the members and user-friendly. Communication isn't all there. It's like your expected to know things without being taught or told. Sometimes I wonder who is actually denying some of these transactions/claims. 
There was one caller I had I felt absolutely bad for her. The member had filed a claim for reimbursement for a little more than $2,000, Payflex approved the claim and reimbursed the member in 2020. Now Payflex realized they needed more information and asking for more documents or asking for the money back. Clearly, someone didn't do their job correctly.
This is the most stressful job I have ever worked and there is barely support. Payflex just expects you to do so much work and basically work and act like robots. It is soul-sucking. I can't imagine being in the actual office. 

I am working for another company that provided agents for Payflex to work from home. It seemed okay at first because it was only training. Once I actually got a glance at other accounts and came face with the issues that these members go through makes this role a nightmare. 
This is my first time dealing with FSAs and I will say I am not sure if it is Payflex or FSAs in general but wow, I have come across some of the shadiest issues of all. I don't believe Payflex is a good company to work for based on how their system is created. They make it very hard for employers and members to upload documents, resolve claim issues and overpayments. They work harder instead of smarter. If there is a website issue, they basically have you do the extra work instead of fixing or changing the issue. The web developers need to make their website a lot less confusing for the members and user-friendly. Communication isn't all there. It's like your expected to know things without being taught or told. Sometimes I wonder who is actually denying some of these transactions/claims because some of the denial reasons are real petty. 
This is the most stressful job I have ever worked and there is barely support. Payflex just expects you to do so much work and basically work and act like robots. It is soul-sucking. I can't imagine being in the actual office.
Currently, looking for another job because I mentally and emotionally can’t handle this job anymore. 


Excellent company!!!. I WISH I COULD WORK THERE FOREVER. THOUGH I HAD TO MOVE ON per life. MANAGEMENT IS EXCELLENT. LISA R. Is the best manager to exist and Kamila P is the best person and the boss to ever have.   Kamila is great, friendly, fair, good-natured, gracious, generous, polite, lovely, awesome, nice, kind hearted, sweet, loving, caring, angel, humble, helpful, soft hearted, charming, down to earth, beautiful personality from every aspect & the best human on earth. I have never in life met a better person or a supervisor like her. She is way above and beyond. I owe every single millisecond of my life to her. The pay is great, training is the best, managers are nice they Do Not micromanage. The most helpful they are that can be. HR is great and very understanding. They all value your place in the work environment. The service , talent, courtesy and understanding in this business is way above and beyond. Trust me have faith in this company you wont regret. And Trust me when I tell you this is not a company to pass on. Benefits are amazing also!!! Nice CEO. They are  Fair to deal with.

a typical day at PayFlex - go in, take calls, become close with the people around you, learn what you possibly didnt know before and take more and more calls. Especially busy season - thats when they take the most calls. I learned what a reimbursement account is and what a health savings account is - I've learned that no matter how confusing it might come across - people rely on these accounts to help pay for medical, dental, vision, etc expenses that they cant just up and pay for you of pocket. Management from what I've seen isnt horrible, but could use some work. Hardest part of the job is when you're taking a call, and no matter what you wish you could do - give them more money, not ask for the paper work, or at the end of the year Run Out - (when they have to file claims by a certain date to get their money or they lose it all) - you just want to help them fix their problems, when you cant its just a little upsetting, but then you have to move onto the next person and possibly go through the same thing. The most enjoyable thing for me was becoming good friends with my coworkers.

Originally I LOVED working here, but once my manager left, things went QUICKLY downhill.  Just goes to show how important a good manager is.

Company as a whole pushes culture - actually a good thing coming from the CEO.

I was without a direct report for over 4 months after my manager left (seriously).  Really nobody was there to properly represent my team.

The IT director is about as clueless as they come (a lot of fancy doublespeak with a smile that resolved nothing).  Really didn't pay attention to certain groups in the department.

New management in IT was dishonest:  I would get "I heard you didn't want to do xxx and you wanted to do yyy" rather than asking me directly.  The reality is I wanted to do just the opposite of what "they heard". 

New IT org structure is disjointed and offers no coherency for the department (a bit of a knee-jerk reaction to 'the business').  Teams that worked together on the same technology were now in different business units and reporting structures.

On the positive Millennium is a growing company and constantly evolving it's procedures to match the companies needs. With that comes growing pains. It seems like management needs just a little more direction in how to be a "big company". I say this because management meetings seem unproductive. it takes months to make big decisions, no dealines seem solid. Each department is run a little differently and they don't seem to mesh well. Overall while the growth is exciting for the company, the shortcomings of management and lack of proper systems to support the departments' needs generally falls on the shoulders of the hourly workers. Being foced into overtime and hounded constantly to be on their tasks and duties. There isn't a lot of trust and again the stress and press falls on the regular workers.

I wouldn’t recommend working for this company. Granted, there are some people there who genuinely want to help when applicable. But overall, it’s a “whose chest is bigger” as it pertains to the departments and what department does what based on their managers status in the company. Also, there is a lack of structure and order throughout the entire company. Which makes day to day tasks a bit difficult to wrap your mind around in most cases. In addition to the stress associated with it. Too many chiefs, not enough Indians so to speak overall. You constantly hear people complain about their job in the office, what they should and shouldn’t be doing regarding their job criteria, etc. I would stay clear from the company. There aren’t many people who are trust worthy there at this point.

I got this work at home job from Alorica.  First I thought it was easy, but it is not.  Some callers are rude,  and take out all their stress and frustration on you.   For $8.50 an hour, they want you to learn and print 5 different types of manuals and study it. You have to learn too many things. You do not get compensated for printing these manuals. It is like taking a college course. I had to take time aaside from my work schedule and study these things. I do not get paid for that time.  Other companies usually would pay me for extra time. They do not provide  a computer for you and send out these emails about different accounts. Customer rep.  are underpaid and should be paid about $10-12 . Supervisors are picky and critical.

my day would begin by showing up at least a mandatory 15 minutes early to start my system up (due to it being a very slow system). Then I would have to use what looked like a Windows 95/98 operating system. The software we used almost seemed DOS based, and (being through a server in a different state), the software was very slow as well. You would think that an Aetna company would have a little bit more planning in their workplace. At the end of the assignment they required all Supervisors to get on the phones. Most of them quit, because they had no idea of what to do. Someone referred to the training as handing a person a gun and keys to a patrol car, and saying, "You're a police officer now"

Millennium Trust is overall a decent place to get your foot in the door if you’re new to corporate America. The pay is OK, but don’t expect to get promoted or have ample opportunities for upward mobility. VPs expectations are unrealistic and unachievable for the most part, likely because they don’t have the expertise to know what you truly do in your role. HR tries to implement good benefits such as floating holidays and student loan debt contributions, but don’t expect them to do much when it comes to issues that may arise in the workplace. This company is a stop along the way, but not your final destination. Maybe once they sort out the mess that is their internal structure things will get better. 

Top Job Titles	Average Salary
Senior software engineer 55 salaries reported	$119,350 per year
Platform engineer 34 salaries reported	$155,809 per year
Senior quality engineer 31 salaries reported	$98,516 per year
Data engineer 14 salaries reported	$111,114 per year
Operations associate 9 salaries reported	$23.72 per hour

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