licensed practical nurse

resident assistant

nursing assistant

office manager

maintenance director

Inspirit Senior Living

My experience in this role was significantly impacted by understaffing and inadequate training. The position was described as manageable, but in reality, it consistently felt like a minimum two-person job. Even when working with a colleague, we frequently struggled to ensure the food preparation and serving were completed on time, often barely keeping up with the necessary pace.

Subsequently, I was expected to handle the same workload independently, which proved to be overwhelming. The volume of responsibilities made it difficult to manage effectively and created a high-pressure environment.

Furthermore, the department leadership contributed to the stress. There was a lack of clear and consistent guidance, and I often felt unsupported, especially when navigating tasks that were not adequately covered during the initial interview process. This resulted in a significant amount of information being presented while already managing a heavy workload, making it challenging to stay organized and succeed.

The scope of responsibilities and the demands of the role were not accurately represented during the interview. The training provided was insufficient to prepare me for the actual day-to-day tasks and the sheer volume of work required.

Based on my experience, this role is not realistically sustainable for one person. The consistent difficulty in ensuring timely food preparation and serving even with two people strongly suggests that the staffing levels need to be re-evaluated to ensure adequate support for employees

As the salaried employee of the kitchen, I was expected to be able to work copious 12+ hour shifts, far exceeding a typical 40 hour work week; usually culminating to around a 60-70 hour work week. It was said that as a salaried employee I should be working at least 50hr work weeks, while other management positions worked sub 40 normally. The longest days I worked were 16 hour shifts. As salaried, I was not eligible for overtime pay. The hours did not match up to the pay. After multiple complaints of being short-staffed and needing assistance, the general manager stated "sometimes you have to work short." There was very little assistance or encouragement from upper management. While other salaried managers were able to leave at their end-time, I was expected to stay and assist not only in the kitchen but as maintenance as well. However, I was also told not to work too much, which contradicted other managements expectations for my personal workload. I asked multiple times for assistance from varying levels of management only to receive either no response, or an answer that did not help the status of the issues that were compounding in the facility. 

Hilltop has a dedication to the residents by providing enough staff to care directly for the residents. Each staff member is provided with their daily expectations once arriving for their shift. Management follows up with the aides throughout the day to see if any assistance is needed whether it is helping with a shower or feeding a resident meals. 

Management has taking a few new roles by promoting staff members to higher positions within the company. Inspirit allows room for growth starting off as a direct care aide, trainers, med tech, and possibly management. 

If I had to state the hardest part of my job is watching a resident you have gained trust with, cared for, and consider family pass away. The most rewarding part though is knowing I did everything in my power to show them love and compassion. 

Health Benefits are offered after 90 days of being an employee in those benefits are short term disability that allows for you to take the appropriate amount of maternity leave required, the company also has FMLA when family situations may arise. 

I have been with this company for several years through the challenging times and the best times. I pride myself coming into work daily knowing that I have the support needed from my employer. 

Typical day at work begins checking phone messages and emails.  I am the Director of the Marketing Department so I do work closely with all department heads in the best interest of our customers.  The work place culture is very family oriented and everyone supports one another and models the philosophy that it takes each of us to make the difference.  "A spirit of Teamwork"

I currently work in the Senior Living industry and I would say the times that are most difficult are when one of our sweet residents passes from this world on to their reward.  We become their extended families and the love we have for them makes it just like losing one of our blood relatives.  

The most enjoyable part of our day is working alongside our co-workers singing, laughing, story telling or whatever we can do to engage our residents (customers) and see them laugh and enjoy themselves.  Help them to forget about their pain for a while.

If I recommended working for this company I would be lying and doing someone a disservice, and I cannot do that. Inspirit corporate is so out of touch with the whole aspect of senior living and so focused on lining their pockets that they’ve lost touch with the residents, families, and community employees. I’ve never worked for a company who micromanages as much as this company. It’s more about money than it is anything else, including residents and employees. Rude, disrespectful, and uncaring is the best way I can describe upper management. Turnover is extremely high and new employees usually leave not long after starting. It doesn’t take long to see the long list of negatives. What Inspirit stands for is something that doesn’t align with the type of business they run. Senior living is about the residents and that’s not the case with Inspirit. 

and collaboration. The company has fostered a culture that encourages employees to think outside the box, take risks, and develop new ideas. Inspirit's leadership understands the importance of creating a positive work environment that promotes employee engagement and satisfaction, resulting in a highly motivated and productive workforce. By emphasizing teamwork, communication, and transparency, Inspirit has built a culture that empowers its employees to reach their full potential and contribute to the company's overall success. Whether it's through team-building activities, professional development programs, or open-door policies, Inspirit's culture is a testament to the company's commitment to its employees' well-being and growth.

Great supportive corporate office that truly cares about their residents and staff. The culture truly lives around the mission statement: Inspirit Senior Living delivers the best in senior living in the mid-Atlantic and Southern regions. Our graduated care model ensures that every Inspirit resident receives the level of service tailored to his or her individual needs. From independent living, to assisted living, to Memory Care, Inspirit communities provide expert, compassionate care, in beautiful environments designed for living life to the fullest.

I have been employed with Hilltop Senior Living an Inspirit community since 10/31/2022. I have been promoted within for two different positions. I feel this company stands behind their staff, they encourage our staff, they made me feel at home immediately from the start. I started out as the RCD, and then progressing into the AIT program, and now sitting as ED/AIT. 
I am beyond proud of this company and will continue my career with this company. 
If you want a great company whose main goal is protecting residents and making them happy, healthy and safe then this is the company for you. 

Your typical day would begin as soon as you clock in and you will stay busy the whole time. 
Getting to know the residents and teammates were the best part of the day.  Room for promotions but you have to put in the work. Onsite training for care staff to advance. Upper management believes in their mission - they talk-the-talk and walk-the-walk. 

Downside is a lot of turnover which makes it hard on the rest of the staff to keep a routine and the residents get attached to staff. 

I have worked for ISL for over two years but employed at the community for six years.  The leadership team truly cares for their employees.  They are always available to support and assist when needed. Our community strives for a positive and fun workplace culture.  I am treated with respect and always feel appreciated.  I work for ISL for many reasons but most important, the integrity philosophy from our leadership.  I would highly recommend anyone who has the heart for the elderly, to come on board with ISL.

Top Job Titles	Average Salary
Licensed practical nurse 38 salaries reported	$29.17 per hour
Resident assistant 44 salaries reported	$15.74 per hour
Nursing assistant 39 salaries reported	$17.50 per hour
Office manager 14 salaries reported	$21.69 per hour
Maintenance director 16 salaries reported	$22.81 per hour

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