warehouse worker

warehouse associate

recruitment manager

recruiter

machine operator

Integrity Staffing Solutions

so many things that could be fixed easily aren't, they just depend on the new batch of temp employees to come in and try hard so they can MAYBE get permanet status without benefit of typical "human" concerns.  

1. Very poor ventalation, fans were not running and not fixed in the time that I was there after repeatedly reporting it.  It can vary from 70 degrees in the better parts of the building to over 90 in poor places, AND they still expect you to bust your butt and run like crazy without  taking into consideration the heat.  This is a company that makes BILLIONS of dollars a year off the literal sweat of their employees.... would it hurt so bad to replace worn out fans, or put some in where there are NONE,  and install more air ducts in the poor part of the plant?  Instead they have people constantly dehydrate, get sick, faint, etc..  then they tell you to drink more water which is the LAST thing someone that is dehydrating should do.  It only delutes what elecrolytes you actually have in your left in your body and makes the dehydration worse.  They supply gatorade in the EDR, but many times it is empty.

2. Stowers are allowed to stow while sitting down, so most things get placed on bottom shelves which are bad for pickers having to constantly bend over and still try to maintain high production numbers.  As a result there are many back and knee injuries to employees. This can easily be fixed by a) not allowing the stowers to use the bottom shelves unless absolutely neccessary, and b) by changing the computer program not use the bottom shelves if the item is located elsewhere higher up.... the ONLY things that should be placed on the bottom shelves are OVERSTOCK.  During my short term, I witnessed SEVERAL people with back and knee injuries, some serious. 

3. Poor picking patterns, while expecting you to pull 'your production numbers' they run you over two separate wearhouses back and forth.  I once had 9 picking pattern changes in 45 minutes!  This results in poor job performance by the employee, and wasted labor to the company by running people, and then they have the nerve to tell you your production numbers are too low. If they weren't running back and forth the production numbers would be higher. 


4. They rip you off on your break time.  Expect you to walk to the EDR from where ever you are to take your break, and walk back to your station or new assignment, within 20 minutes, a "pick to  pick" policy is implimented so dropping off totes and returning carts to the proper place or FINDING them in a new area, are all in your break time, leaving you with approximately 10 minutes for a break. 

5. They should pay EVERYONE there at least $2.00 more per hour for the type of demanding work they expect from you, and especially since the plant is so far out of the way.  after you pay for weekly gasoline to get back and forth to work, you don't have much left. 

6. The staff is friendly and helpful, although I am sure their hands are tied when it comes to general plant operations, and they just keep their mouths shut to keep a job and paycheck coming in.

7. They constantly say they are concerned about employees welfare,  'stand up' exercises are outdated and incorrect,  and they do not fix problems 1,2, & 3.

They could reduce the productivity numbers across the board just slightly and people would be happier to do their job, knowing that they would be able meet company goals without injuring or hurting themselves.

you can read amazon.com reviews for warehouse worker and it will sum up the work experience since amazon employees do the same task as integrity employees. 

However/ in addition, because Integrity Staffing is a temp agency for Amazon.com; temp associates who come into amazon are treated with little respect because they are looked at as "easy to replace" and are expected to have super-human skills.

To provide a better example I need to tell my story. I started as an integrity associate working in Amazon.com in one of their job positions called a "packer" where I basically put customer purchases in a box to be shipped. However, they decided to move me to "the dock" where I was expected to load product in a truck or sort the product without sitting. The dock is considered the hardest area in fulfillment because you must load ALL customer shipments coming out of the building. Or in my case, sort thousands a day. I was known to be the best and the hardest working young lady on the dock who went home with swollen feet, stiff hands, exhausted, aches in my body just to show how hard I worked. I worked that hard because my goal was to get converted and work my way up to manager. but I was none the less laid off when my temp hours were up. Amazon.com used me (mis-used me) until all my temp hours were up without selecting me for conversion despite knowing how hard I worked. (this was BEFORE they allowed associates to fill out applications to become converted). I worked with integrity for 8 months at Amazon!! I eventually went back, because I wasn't going to give up on my goal. My second time I worked for them for 6 months and got converted (this was when they FIRST allowed associates to fill out applications to become converted). I worked for Amazon.com for 1 year before I decided to quit - I realized I was wasting my time working for Amazon in fulfillment. In total I worked their for 2 years and never got past my tier 1 position despite having a degree and applying for the position! yet watched them hire managers who came straight out of college just as qualified as me degree wise (I knew more about running the fulfillment than them).

Btw: Integrity leadership is terrible, they have their heads on the line too so they couldn't care less about you. The hardest part about working here is everything and there is NOTHING enjoyable about working under Amazon except leaving. 

What i have learned from working here is to go to college and get a degree in health care, law, or teaching if that is your thing...or better yet, find a way to open your own business like I am in the process of doing :)

I worked for Integrity Staffing Solutions (ISS) during peak season one year with the hopes of becoming a permanent "Amazonian." Becoming an Amazonian comes with health benefits, a pay increase, and access to more of the facilities benefits in general.

As a picker, my typical day was to grab a cart with plastic totes on it and a scanner that indicated which row of shelves to walk to, which shelf to look at, and which box on that shelf had the item I was designated to pick. Then I sift through that box until I find the required item, scan it, put it into a tote, and repeat until my tote was full. Then, put it on a conveyor belt, grab a new tote, and repeat for several hours until it was time for first break (15 minutes), lunch (30 minutes), and second break (15 minutes).

The management was kind of... absent. They would initiate stretches before beginning to pick and sometimes host giveaways or lotteries, but when it came to important things, they seemed about as knowledgeable as me, a temp. The management seemed to have little influence over who became a permanent employee because despite being told multiple times that "I'm the kind of person this place needs" and "you'd be a great addition to the company (amazon)," after I applied for conversion I was quickly denied with an automated email after less than 24 hours. That was greatly discouraging and I soon left the company.

The pay seems reasonable in my opinion, but for some reason weekend shift, who does the exact same job for the exact same hours, gets paid close to a dollar more. To qualify for that pay increase, you have to work friday, saturday, and sunday. I only worked Friday and Saturday out of those days, so I was making significantly less than some of my peers. That just seemed unfair, since we all do the exact same work and are all held to the exact same quotas.

Being an overnight worker, the hardest part of the job was just adjusting to the overnight schedule from around 6 PM to 6 AM, hours varying depending on how backed up Amazon was. There was nothing particularly enjoyable about the job, but it was work and it was money and that's what I was ultimately there for.

The online application and setting your interview online should be a sign that this wasn't going to be a legit company. The interview was a nearly 5 hours of taking a 10 minute eye and hand assessment test. Then for about 4.5 hours watching a movie about both Integrity and Amazon, which played over and over for over 20 times before I was called by an interviewer. She tells of the shift from 5:30pm-  4:30am Sunday-Wednesday and mandatory overtime same hours Thursday & Fridays with additional overtime based on needs of the business. I decided to use it for the money until I could find something better.
On my first night of work I drive 45minutes to Amazon to find out my assignment had been cancelled. This being a Sunday night of course I had no one  that I could contact. Monday it took me all day to get someone, I finally did by calling the Emergency number on the prompts. They explained they'd been trying to call to advise me of the assignment being cancelled due to the needs of business and to offer me another assignment a month later. That assignment was also the same job and same hours with AMAZON . I was through and demanded to know who was going to pay me for my schedule that I was hired for until this date that Amazon is offering and how was it that they had the nerve to offer me  and others a job that was cancelled? Of course they were playing dumb, saying that's all they had to offer. Of course because they only work for Amazon exclusively. I haven't gotten a call back and I'm in the process of seeking help from the Labor Department and making this practice by Integrity public. They are so unfazed by this practice, and the fact that they are affecting peoples livelihoods. Also, as I'm online researching them they along with Amazon have a Class-Action lawsuit against them by employees claiming not to be paid for being subjected to security checkin process that takes from 20-45 minutes entering and exiting the building which was unpaid. All this proves that they are not the company to trust.

During "Peak Season", which is Nov and Dec, you can earn some quick cash with Integrity at their one and only client - Amazon.  I think this whole Temp agency exists solely to hire for Amazon.  They were hiring by the hundreds when I applied in mid November.

I earned a base pay of $11 an hour, but got several nice bonuses for the "peak season" and lots of OT.  It was very physical work, and I was sore from my neck to the tips of my toes, but I liked the work.  

Expect during December for Amazon to become your life, however.  I was working 55 - 60 hours a week.  I lived on fast food, and out of my dryer, yet I lost 10 pounds.  My house was a mess...you get the idea.  But it's only like that for a month, and in the end, I had thousands of dollars to pay some stuff off, buy some stuff I wanted, and some to save.

Overall I didn't mind the job itself - I was a picker.  I didn't mind being on my feet all day.  The locations of the bins where you'd pick items were easy to find.  However, once you open the bin, it was a mess.  Some people would dig in, pull most everything out, get the item they needed, and leave everything else on the floor.  I tried to be courteous and put everything back.  

So if you're ready to work very, very hard, and you need some quick cash, it's worth doing.  They did terminate me rather abruptly at the end of January, however.  It was very sudden.  In the middle of the day, they called me to the desk, and told me my pick rate wasn't high enough, and they were letting me go.  That was it.  i didn't even finish the day.  I could have made rate I'm sure if I'd been as messy as others, but nah, I have too much integrity (ahem) for that!

No hard feelings though.  I said from the beginning, as long as I get those peak season bonuses, they can terminate me the next day for all I care.  So, it's all good.  I'll probably go back next peak.

If you want to know how to handle their crazy break schedules, I wrote a blog post on it...
politicallywag.wordpress.com/2016/02/02/a-pickers-guide-to-breaks-at-amazon/

In my experience, this company was horrible! They have good contracts with major employers in warehouses, and that's ok, but strenuous work. however the problem is that if you are asked to apply to their jobs on their own website due to unavailability to get to those warehouse positions, they will literally waste your time. I applied at numerous positions on their site after correctly informing this company of the unfortunate news that I could not get to their warehouse sites effectively. they told me to apply on their website, which I did, a week ago from today and they literally made it their business to not employ me at other open positions! I was referred to different representatives, their information was stagnant at times, and despite giving their email addresses out if you need to reach them, they were not helpful at all.....unless you wanted ONLY a warehouse position. If you are a true professional, please do not waste your time. this place is only for people who need any kind of position. I cant quite say it was discrimination, but I know better than to think someone would have open contracts as well as people who can fill one or more of those contracts effectively and in return, only try to employ you at their laborious, less prestigious positions. Despite my impressive resume and experience in the fields which I applied, the only opportunity they really want to offer are those that get them big money contracts from those warehouse positions. I literally felt like they went out of their way to prevent me from attaining one of the better positions, than actually be helpful. I am sorry for those poor employers who sourced out contracts to them in other industries. If you are looking for warehouse positions, this is the place! If not, DO NOT WASTE YOUR TIME! I am not angry or emotional in the slightest. This is just observation and research from being treated in a slighted way.

First off Integrity is Amazon just another subsidiary to keep from having legalities.  My first experience in Charleston TN was ok.. I had to hear people speak of eye candy which wasn't sure if it was drugs to stay awake on 3rd or talking about another individual.  Now I am there at the Chattanooga location and  basically it is not favorable.  No one provides good job but, they only speak to the but you have done this wrong. People tell you something different that is in authority so if you go by what one says then you will have another manager tell you it is wrong. Equipment needs fixed.  You would like to think after 4 years they would be ready for peak season but this isn't the case.

I will say they don't discriminate on your ethnic background,  but age is questionable when you look at who is running the show and managers underneath the main manager.  I have 15 years experience in Staffing and I have never witnessed something like this. Understanding that Amazon is a multi-million + company, but sure to God the government doesn't only look at the dollars. 

Example -  if there was a fire or any catastrophe someone would get hurt trying to exit the facility due to many obstacles in the way. I tripped today because of bins not in the proper place and totes which did anyone care? Nope they just kept on working. 

You can never find someone on the Integrity or Amazon management team unless they are looking for you. Or they are around but too busy with something else, however they want you to keep your numbers up.

I don't know,  it was my initial intention to try to work for Integrity because I know I can make a difference,  but when I learned that you had to interview with Amazon management beforehand then I knew right then they are one company just formed to support seasonal needs. Oh and by the way, they send you emails about other opportunities,  however they don't do business with any other in this area anyway.  

Thanks

Did a holiday stint at Amazon through ISS. Amazon itself was wonderful. Integiry however was clueless and demonstrated boneheadedness on a daily basis. For example...

* Failed to tell me my schedule when it changed, so when I came back from my usual two days off, they said I'd been let go for no call no show. Funny, I asked them through their online chat the day before if my schedule had changed and I was told it hadn't. Yes, I did manage to get re-enlisted... but only because my badge to get into the building still worked one last time and thereby I was able to talk to them. (It stopped while I was in the building, and couldn't get out!)

* While they didn't call my house when they thought I was playing hookie above, they did call my house to say I didn't show up when I was at work, scaring the bejesus out of my wife. No one bothered to go looking, ask a supervisor, or check the timeclock?

* Coworkers had pay problems. I didn't pay attention to my hours and pay, I was more concerned with whether they'd remove the attendance points that they wrongly applied.

* The amount of wrong information and changes to what had been agreed to previously they offered was staggering. It honestly became a joke among my crew what ISS was going to goof up next, and we were not disappointed because there was a new item every day.

* So at orientation we filled out paperwork regarding direct deposit, breaks after 10 hours, and insurance. None of these forms actually were filed or followed by them, so I got a pay card, worked through breaks, and had no health insurance.

I'm told the Amazon warehouse I was at no longer uses ISS. I don't know if that's true since the others locally use them, but I do know the lead at ISS when I was there is now a full Amazon employee at a different site because she got tired of being blamed.

I worked for Amazon as a picker for the Christmas rush in Middletown DE. The work was physically demanding and mentally mind-numbing but I expected that going in. The problem I have is the way they treated people. I'm not talking about the people who did minimal work and were let go early on. I'm talking about the last week or two of the assignment where the people there were working hard. They told me that they really liked how hard I worked and I made the cut for my assignment being extended. What I found out is that they don't give you the courtesy of how long it will be extended. I worked my last scheduled day before Christmas and asked if I was working after Christmas (since I was traveling to see my family in NY and wanted to know if I needed to leave Christmas night to be back in time for my next scheduled shift). They said they weren't sure but expect to work. I came back on my next scheduled shift and there were only 35 of us left. An hour into the shift, they pulled me and six others to another department and sent the rest home stating they weren't needed any more. So, I resigned from my assignment the next day because I had to pay for a baby-sitter for my son and wasn't going to risk being sent home an hour into my shift after paying for a sitter. I wasn't expected to get two weeks notice that my assignment ended, but at least the could give people a day or two notice and not have people drive all the way to work just to be sent home in an hour (some people even arrived to work only to be sent straight home). Sorry, but that is not the right way to treat people.

The basic information is true, interview candidates for all the warehouse jobs at Amazon - just doing same all day. However, they leave out information like following - Monitored by overhead cameras constantly as well as everywhere else in office. If you miss one item while doing interview, and I mean one item, you are written up, second time you're done. Job sucks, corporate people will treat you great, promise you the world, and as soon as they slow down and don't need you, you'll be let go without any warning, then they will fight your unemployment claim labeling you a bad employee or something along those lines. This is the truth about this job and company. People at Corporate office are cutthroat and care no more about you or your life than roadkill they drive by on way to work. Companies hold on the Amazon account is slipping away so this will be a very high stress job this season for Integrity - also have lawsuits piling up on them due to way they screen employees for previous injury during interview process - Which You Will Be Decision Maker. When they require you to work over or on weekend, if you do not comply, don't bother showing back up. I was hired Sept 2012 fired 2/2013 I can't work harder or give more effort to a company than I did this one - once they got slow, I was told wasn't good fit - they did the same to appx 6 - 8 in my same position at other sites.

Top Job Titles	Average Salary
Warehouse worker 5 salaries reported	$13.70 per hour
Warehouse associate 11 salaries reported	$18.35 per hour
Recruitment manager 1 salary reported	$57,500 per year
Recruiter 4 salaries reported	$43,125 per year
Machine operator 7 salaries reported	$20.93 per hour

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