travel agent

independent agent

booking agent

InteleTravel

I am an Independent Travel Agent. Wanted to get into this role to make an additional income. As an Independent Travel Agent you look for customer's, advice them about traveling options, motivate them and help them by using existing or creating traveling packages. InteleTravel is a host agency to which we pay a monthly fee to be part of it. For the monthly fee, we can use their tools, CRM, and receive commissions, minus a percentage that they stay with. When you call, most of the services needed take 24-48 hrs, including password reset. In this industry everything is fast pace. 24-48 hrs is the same as loosing the business. They also added a security layer to the sign-in option. Please understand that not even banks have this additional layer (a little over the top). I have been trying to get into the systems that I pay for monthly for more than 6 months, with a promise of been fixed in 2 days. Not happening. Also, management is not accessible when I call. The Customer Service reps advise is not possible to contact them. Royalty? Very frustrating. It is a good thing that this is not my main job, or else I would really be into problems. Their promise to no hold or waiting time is false. Such a great travel concept with such a poor delivery. It took me 8 months to get paid a commission because they insisted that it was cancelled, when it was actually paid in full and already taken by my customer. Had to juggle with customer service, calls, documentation and it was returned more than 6 times. So much effort to get paid for something you worked for. When researching, it seems as a big organization with all put in place. My recommendation: don't get impressed by a well created webpage, in the web any company can be great with a great marketing page. Customer service, taking care of your members, delivering with a sense of urgency and empathy is what they lack. 

I would love to give photo examples of this but I absolutely love my role and have been working my bum off to get it off the ground. I made my first booking with a customer who cancelled on me within 24 hours. I cancelled the booking straight away. 

They are now saying I am liable to pay the deposit and I am being threatened saying this number I owe will keep going up the longer I wait. I followed procedure to the letter and yet they throw you under the bus completely. 

I could not have done anything differently other than tell the customer that she had to pay a deposit for a booking she hasn’t signed anything for yet or anything. I sent the paperwork over and she responded saying to cancel. It was as quick as that. 

The positives is that the day to day is amazing. Great team! Great advice and support from them. It’s just head office who are really awful and it makes me worry about getting paid my commissions 

I love to travel and to coordinate travel plans is a passion. I do a lot of research to see that the client is getting the best experience at their preferences. I inform them on what's to be expected and or required depending on the destinations, and best deals available. Being well traveled also helps me with suggestions based on experience. Only down side to my hard work is, it doesn't always pay. Vacations are not necessities so people don't always commit no matter how amazing the deal is. Also, it's very time consuming. Have to use several different suppliers, by using several different log ins, with multiple password and pins, which then may not even give you what you're looking for once you've accessed them. Have to make several calls, and talk to many reps therefore receiving different quality in customer service and information.  It's a challenge which I always welcome, but not all challenges are worth while which is why I'm looking to embrace my next challenge and growth within another company.

There is an abundance of FREE training to allow you to specialise in any area of the industry you desire. I have countless certificates with well known, international hotel chain brands that I never would have been able to fund on my own. The community that you are introduced to are amazing - I have made friends for life at InteleTravel. We all work from home, in various places in the world and yet we're connected each day to support each other through this business. I have always been passionate about travel, so finding a company that I can take my passion and turn it into a paying career without having to fork out thousands of pounds for a degree or training is such a blessing. Also the best part .. No management breathing down your neck to hit sales targets! 

Working with Inteletravel gives complete flexibility as it is a home-based (or I like to say beach-based!) business. The company supplied me with lots of training and support as I got started as a travel merchant. Their recognition in the industry, 25+ years of innovating in travel, and integrity of leadership have made this a great company to work with! I love how the opportunities are unlimited - the only challenge could be choosing a niche to focus on as there is more opportunities to pursue than time. It is based on the effort of the individual, so a self-starting approach to life is necessary to thrive in this business. Essentially you are your own boss! And the best way to know your product is to experience the cruises/trips/resorts for yourself!

Being with intele travel had pros and cons. Unfortunately, the cons overtook the pros. For me, the only pros were the online courses, which were fun and exciting. Along with that,  I felt the team who trained me was helpful, I guess. I guess it all depends on which team you sign up with. The cons were that the actual intele travel team was not very helpful, and along with that, they made the training videos difficult and complicated. For people who are neurodiverse. With no rewinds or subtitles. But the biggest issues I had were that it was remote, which I didn't like, that I felt I was committing a crime when doing it, and that I was tripping on eggshells. Also didnt like the fact we ourselves had to go out and find our own  clients. But the biggest red flag was the fee and monthly payments. So for all these reasons i saved myself stress, time, but mainly my mental health. 

To anyone even thinking about spending your money to become a Inteletravel travel agent DO NOT spend your money with this company. I booked vacations and logged them into back office no compensation. I called customer service several times requesting info about compensation each time something different was told to me.  I even did a commission inquiry online more lies. This company is a waste of time and your money! Do not spend your money getting all of the millionaires of the company even richer with your hard earned money and you can not get no support neither questions you have answered honestly. Oh and another thing you will not get a 1099 without first getting at least $500.00 in commission and good luck with even getting paid! For anyone thinking of buying into this foolishness just run and do not even give this a thought!

A typical day requires me to speak with our clientele and assist them with any kind of inquiry concerning our program and it's features. Recently started recruiting potential agents to join program. I've learned a lot about the travel industry on a large scale and how to communicate effectively to existing clients. The co-workers are extremely dedicated to their duties and overall affect they have within the company. The hardest part of the job is still speaking with new potential clients and selling them our service. The most enjoyable part is getting those potentials that actually sign up and use our program to it's fullest potential as well as being around an environment where the people really have faith in the company and where it may go in the future.

What is the best part of working at the company?
Enjoy the Freedom to work your own schedule, pace and Travel for yourself and others. The Education and Training is Great! Excellent Host Agency.

What is the most stressful part about working at the company?
None! You are the Boss from the Comfort of your Home.

What is the work environment and culture like at the company?
I am a Independent agent, working from home is rewarding! I get to choose my environment to be inviting and fun and inspire others to travel.

What is a typical day like for you at the company?
1. Rise and shine and have coffee!
2. See what's new in upcoming travel highlight.
3. check my website for new marketing news
4. Answer calls, requests for travel, and answer questions for travel
5. Monitor bookings etc...

The job itself is considered easier than most customer service positions and far less stressful but customer service representatives must gain significant knowledge about the travel industry to achieve customer satisfaction. Everyone says hi in the morning and is generally pleasant. It is a family company and you will know everyone. The people who have been there 4+ years will know the details, issues, and responsibilities of every position as most people are cross trained. However, having experience, knowledge, and other necessary skills will not yield higher pay and a better position. Your promotion will be a change in job title, not your wallet.

Top Job Titles	Average Salary
Travel agent 1 salary reported	$5,000 per month
Independent agent 1 salary reported	$32.00 per hour
Booking agent 1 salary reported	$19.00 per hour

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