program director

administrative assistant

counselor

senior counselor

registered nurse

Interim, Inc.

What a humbling experience to work with the clients and staff at Interim. Each day is filled with uplifting support for the clients, and staff as well. It is a blessing to be a part of this forward thinking program. The downside to this organization is its managerial staff (upper management if you prefer). Some have acquired higher education credentials (or are working towards it) but severely lack work, life, and cross-cultural experience. This is manifested in their day to day professionalism and abuse of authority. For example, working OT but not paid, pay increases overlooked, vacation requests overlooked or not granted, negative cultural comments made or props left in the open.... simply creating issues. That is only some of the discrimination that occurs and that I have experienced first hand along with others.  Research shows that if staff is being mistreated then that abusive behavior most likely trickles down to the customer/client. From my experience, this type of abuse of authority is born out of "clique" behavior among the staff thereby giving approval, either through silence or condoning, of the mistreatment of another staff member. The incident(s) may be investigated and lightly addressed but, the supervisor(s) involved are never penalized for their actions. And if they are, or have been, then this needs to be shared with their victims. Therefore, there is a high turn-over rate due to this type of mismanagement alone, and it appears to strongly  come across as cultural insensitivity and an Equal Opportunity issue. This is not acceptable. Unfortunately, there is always a few that can ruin it for all. Poor management is a huge setback for this organization. Two stars, because their mission and goal is a strong one. However, DISCRIMINATION MUST NOT BE TOLERATED!

Ran multiple psychotherapy groups per day on weekdays and were informational; however, there was very little time to actually learn what I was running (especially skills groups).  Clinical supervision was 50/50; 1 supervisor provided a lot of good information and training/readings while the other one wasn't helpful and wanted to talk about my feelings and not about clients or the topics being addressed.  Ran multiple groups where supervisor/my direct boss would walk into the room and interrupt completely by telling the members she doesn't want to do the group and she "felt" like doing a different group, whether it was 10 min, 30 min, or 45 min into the groups.  Was supposed to have a co-leader in the groups since it was on the larger side and often would not have one for groups of 20-30. Supervisor froze during a crisis situation and I had to tell them multiple times to follow protocol as an associate.  Environment was not safe and client feelings out-ranked therapist and client safety.

Amazing agency mission.  I love the clients.  The management does not foster a team environment, and offers little support to staff.  Upper management not supportive when staff advocate for clients or themselves.  Regularly violates various licensing standards and chooses not to listen to staff concerns if it means not filling a bed with an inappropriate client.  Staff told not to be vocal with concerns and told to stop complaining.  Chronically understaffed.  Jobs not posted until well after staff leave with adequate notice.  Very little training for new staff, causing stress.

Interim drives their employees hard to th point of being unreasonable. It is not uncommon to have a caseload of 40+ clients and to be expected to meet with each at least once a month -- and that's before factoring in driving time, mountains of paperwork and documentation, and the frequent crises.  All work is expected to be done within the typical 40 hour work week and overtime requests earn you a stern lecture.

What is the best part of working at the company?
Great team- many opportunities to advance.

What is the most stressful part about working at the company?
The paperwork around time off is complicated.

What is the work environment and culture like at the company?
Friendly and cooperative: depends a bitbon your team and supervisors.

What is a typical day like for you at the company?
See clients, enter notes, check out a car if needed.

At Interim, you will serve a variety of clients and the work can be rewarding. However, the majority of the stress comes from the toxic hostile work environment. I can say it’s worse than high school with the gossip and petty behaviors every single day, with no consequences.

Bad management, high employee turnover rate, overworked staff, and terrible benefits. No federal holidays - staff need to use personal accrued vacation time to take federal holidays off. The agency has a high hierarchy arrangement, disconnecting staff from upper management.

Great clients, wonderful coworkers, caring management, sweet salary and soul satisfying job.. It made you go home with a smile each day. Too bad I had to relocate for personal reasons 2 1/2 hours away. I will never forget working there and the people. It was a blessing.

The top leaders work as hard or harder than lower ranked staff. Inclusive agency. Mission is wonderful, and co-workers are good.

Want to change professions don’t want to be maintenance Assistant all my life. Want to go back to school to major in Criminal Justice. To become a detective of some sort.

Top Job Titles	Average Salary
Program director 5 salaries reported	$43.40 per hour
Administrative assistant 6 salaries reported	$30.31 per hour
Counselor 9 salaries reported	$26.29 per hour
Senior counselor 9 salaries reported	$33.41 per hour
Registered nurse 5 salaries reported	$71.49 per hour

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