technical support engineer

director

staff software engineer

software engineer

senior technical support engineer

Ivanti

Ivanti has been in business for over 30 years and over time, it was able to develop a strong company culture of people first, team work, career advancement and empowerment. This is no longer the case and it is sad to see what has happened to this company under the new leadership team in a short period of time. In the fall of 2019, Ivanti’s main investor decided to systematically turn out the entire executive team and brought in a new CEO. Under the new executive team, they pushed out a lot of great leaders, other key employees, and pioneers in this industry to make room for friends and former colleagues from Infor and other software companies. He and the new executive team have been systematically pushing out a lot of talent that helped build Ivanti to what it is today. It is pretty obvious to everyone (and has been publicly stated by the new Executive team) that the goal is to sell the company within the next couple of years. Due to that new motivation, the new executive team could care less about Ivanti employees, their career advancements and what happens to the company long term. They do not care about the contribution employees have given to the company over the last several years. They mainly care about selling the company and lining their pockets (many for their upcoming retirements) once it sells. 

If you are currently looking for a good opportunity to join, you are putting your career and long term advancements at risk if you join Ivanti. It mainly comes down to leadership and what they are doing to the company. They have brought in friends and colleagues to replace good, hard working contributors many who have been there for several years. It is the opinion of many that many of these new employees that have been brought in are getting better pay and equity than those they have replaced and also better pay and equity then some of the counterparts they work with at Ivanti. Meanwhile, the new CFO is  trimming certain benefits like phone allowances, 401K matching, and other allowances. They tell employees that they need to cut these expenditures in “order to save jobs” while on the other hand, they are hiring Sr. Level talent at exorbitant amounts, compared to the former employees they are replacing. Most of the leadership team is not based at company HQ and are mainly out of touch to what their employees are dealing with and what they want.The Executive team will probably not be at Ivanti long term and if the company sells, most of them will not stay on with Ivanti. They don’t care about learning more about Ivanti’s employees. The Executive team have started to have “open door” sessions with employees and per many that have participated, it is their opinion that it is just for show and not productive at all. There are a lot of problems facing the company, many of which have been created by this new Executive team, and most employees are terrified of openly asking questions or criticising them. Most Ivanti employees are worried that they would potentially become a target and potentially be pushed out like many employees before them that challenged this leadership team. 

Software Engineering at Ivanti used to be the pride of the company with several talented Software Engineers and Product professionals. That division quickly was turned into something else entirely once new leadership was brought in. There have been several engineers and engineering Managers who are considered “Pioneers” in the IT Management Industry and most of them have been pushed out. Many of these individuals are responsible for the patents Ivanti has developed over the years, and what thanks do they get for it? A BIG FAT PINK SLIP! If you are a software developer and want to find a company to grow with, that will value your experience, contributions and opinions, Ivanti is no longer a place you should consider. Per the opinion of many there and those who recently worked there, what the new engineering leadership team has been good at is taking past work and accomplishments of former engineers, and then repackaging it to a new name and/or product, then taking all of the credit of ingenuity of that past work. 

One of the more toxic departments at Ivanti is the Sales division. If you are in Software Sales and are interested in any of the openings at Ivanti, RUN IN THE OTHER DIRECTION! There is a reason sales professionals don’t last long at Ivanti since they don’t have a concise strategy on how to merge and consolidate all the products they have acquired, making it harder to sell to clients and compete with major competitors. In addition to a poor “Go to Market” product strategy, the Ivanti Sales leadership team is a toxic one. Per the opinion of several current and former sales employees, Sales leaders consistently bully their teams and set hard to attain numbers, while not giving their sales team the resources and training needed to succeed quickly. Their channel strategy has been completely upended and most sales people barely make it past their guarantee period before they start looking for something else that will allow them to make good money. In recent years, Ivanti has had high turnover but most of it can be attributed to people leaving sales. Some of the reasons were the poor product strategy and some of the other reasons revolved around poor leadership at the top of the division. 

The strong company culture that was built over decades has nearly been wiped out by a leadership team that does not care about culture, opportunities and helping the employee base grow in career opportunities and compensation. They only care about eventually selling the company. Ivanti used to be highly involved in the community in participating educational activities for many different schools in the locations that Ivanti employees reside in, including lower income school districts, in order to help those students in those areas. They also used to have a robust volunteer program where employees could easily volunteer throughout the community and make an impact. All that is gone and no longer a priority. If you want to join a company that cares about the community and the impact it makes globally, Ivanti is no longer that company. 


The sales side seem to have far more knowledgeable and supportive management in place than the order management and accounting side. Apart from 2 people on my immediate team, they were some of the rudest people I've ever met. Their training consists of handing you outdated and incorrect manuals and you either sink or swim. They also incorporate too many crms to be a sensibly run company. They do not answer to allegations of abusive practice despite how far up the chain you go. You are required to stay as late as needed, period. You may not request days that follow or precede the end of the week, month, quarter, and year, or technically when the order management manger is on vacation, which is always.  About the only times you'll see that manager are end if week, month, quarter, and year to ensure by any means of public humiliation and intimidation that you yield the results she wishes to claim. She speaks frequently of taking the high road but can't tell you where that is. PS's behavior and tactics are oppressive and barbaric. 
Any other team onsite are nice, pleasant, collaborative people. They also understand the human aspect of team work. They treat each as a important part of what we do. My advice is don't work with order management or accounting and you'll love it. Work with order management and accounting, you're likely to quit sooner than later.

As some have already stated, Ivanti used to be a great place to work. We had team activities, snacks, department lunches and more. Management would engage you in the hallways. You could have fun and get your work done.

Enter new management. 

All the fun was sucked out. Now, you live with the gillitine over your head waiting for them to pull the lever. There are WAY to many VP. If you can think of a VP role, they have it. They have a vp reporting to a vp who reports to a vp who reports to another vp who reports to the president who reports to the CEO. Pay raises? Ha! All the money is in all the VPs! 

They do not care about the struggles of the employees. Once the company is at 1 billion, they will sell and not think twice. The rest of us will be treated like cattle to the market to decide if we are culled or kept. The IT team is ridiculous. They attempt to make changes to the systems every 6 months. They never fix anything or help make things more efficient. Every acquisition takes months to years to integrate and still does not fully happen.

I worked at Ivanti, Inc. (formally, LANDesk Software for 2 years as an Order Management Specialist in the finance department. My first year was ok, however, when it became Ivanti, they made it very competitive and hard to advance. It was never enough work to do and when you wanted to learn something else the other Order Management Specialist did not want you entering their domain. It became an environment of dishonestly, back stabling and lies. The worse part is going to HR for help was of no use as they did not want to handle any employee's complaints. They sale you on the company with lies and false promises. I will say the Order Management Team and Accounts Receivables is the worse of the teams at Ivanti and it would be a great mistake for anyone who take positions with these teams. You should spare yourself misery and find yourself a real career.

This is not a company you want to be a part of... Ever!  They sell an outdated product that is consistently losing market share to competitors. Their "newly" released Neurons product is just a rebranding of their original cloud offering. There is no innovation here.

They have gone through multiple rounds of layoffs in the last several years so the culture here is keep your head down or get terminated.  The new mid-level management they brought in just axed a bunch of jobs to make room for people coming over from an acquisition (which is the only way they can survive is revenue streams from acquisition)

As a sales person if you like doing everyone else's job especially the back end stuff Ivanti will love you.  In fact they prefer you to be bogged down doing all of that work instead of getting to focus on customers and selling.

The health benefits here are terrible, and once Covid hit they cut virtually everything including 401k matching.

If you have options or offers from other places take them you won't regret it.


I worked at Ivanti for close to two decades and saw the ebb and fall of many things and watched it go from a start-up atmosphere to a very large corporate atmosphere that lacked caring about their greatest asset - their employees.  I was moved under a different manager and it was quite apparent from the get-go that he wanted me OUT and quickly.  Within a few weeks of being moved under him I was put on a 90-day "Performance Improvement Plan" without really any specific feedback as to what the issues were to make this necessary .. I was told "Well, it is apparent we got off on a bad foot from the start".  Then 16 days into the 90-day performance plan I was let go.  When I asked WHY this manager had the gall to tell me "I am not obligated to tell you that".   It felt very much like they were trying to avoid paying out all the money they would need to put out for such a long tenured employee.  And it also felt like some strange personal vendetta from that Manager.  

Extreme micro management of sales employees by field area directors.  Field teams are micromanaged with the expectation that we will micromanage our supporting team members.  Not sustainable and it ruins the company culture.  Management strong arms deals which strains and ruins relationships with customers.  Upper management can't be trusted.  Area directors lie to employees with made up stories about customers meetings in a particular city in order to get them to attend team meetings so VP doesn't object yet expect full and open transparency the rest of the time.  Area directors then deny that they stated the made up story to begin with.  Open discussions at HQ of affairs between members of sales upper management and marketing teams.  Expected use of video feature on WebEx during team meetings even while driving to show full transparency.  Daily forecast calls from 2-4 weeks during EOQ and EOY.

Ivanti is now a large ship without a rudder going around and around in circles. Gobbled up company after company and now isn't sure what they are selling as a lot of the products do the same thing. Glowing All Hands meetings indicate a few setbacks yet still sell the fact of success and growth when reality shows them closing entire offices exercising layoffs. Sales group is always on thin ice with unrealistic goals in order to meet huge expectations. Most of the Sales teams can't discern between the product offerings and this leaves customers wondering what is what and if the product roadmap will ever be consolidated. Great work atmosphere and a really good culture. The billion dollar Ivanti isn't near as great as the 200 million dollar LANDESK was.

What is the best part of working at the company?
Ability for remote work and standard days off.

What is the most stressful part about working at the company?
A company that is trying to find its way to becoming a security company, although its products aren’t up to the task.

What is the work environment and culture like at the company?
Depending on the department, it can be fairly toxic and inhibiting. 

What is a typical day like for you at the company?
Work on projects from management, then change direction and rework the projects. Manager doesn’t explain enough what they are looking for and berates you.

What is the best part of working at the company?
New managent team does not care about employees only the bottom line.

What is the most stressful part about working at the company?
Constantly wondering if your job will be moved to a cheaper offshore office.

What is the work environment and culture like at the company?
There is no effort from management to build a culture.  They create an environment where you compete against your peers for your job.  Horrible.

What is a typical day like for you at the company?
Early morning meetings and late night meetings to interface with offshore constantly.

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