outside sales representative

installer

lead installer

entry level sales representative

installation manager

Jacuzzi Group

What’s good:
There were no significant pros to my experience.

What's not so good:
I believe it's important for potential applicants to have a clear understanding of the company culture and operational reality at Jacuzzi Bath Remodel. I found there was a significant lack of opportunity for professional growth or advancement. The company's structure offers little to no clear path for employees to move up.

Furthermore, the lead generation and distribution process was a major point of concern. The number of leads promised in the interview process was not an accurate representation of the reality. Leads were often scarce, and it seemed that existing, long-standing employees received preferential treatment in lead assignment, leaving new employees with very few opportunities. The quality of these leads was also a frequent issue, with many being purchased and resulting in non-viable appointments.

Management at every level was highly disorganized, and there was a noticeable lack of oversight from top-level management. This led to frequent confusion and a general feeling of instability. The most concerning aspect of the culture, however, was the manner in which employees were let go. Terminations were handled without credible, justifiable reasons, and employees were often pressured to sign a voluntary resignation, with the threat of being given a "discharge without motive" if they refused. This practice is unprofessional and creates an intimidating and insecure work environment.

Advice to Management:
Create a transparent system for advancement and lead distribution that is fair to all employees, not just a select few. Improve communication and organization across all levels of management to prevent the chaotic environment that currently exists. Most importantly, treat employees with respect, especially during the termination process, and refrain from using threatening tactics to force resignations.

The position, opportunity and the sales process are great. Huge potential, the problem comes when it is time for you together paid and on the assignment of leads. Management could care less about their sales designers. They do have great salesMeeting from which you constantly leVe empowered but one thing is what they say, another is what the leadership in Phoenix does. You could spend weeks with no leads, and they would blame it on a batting order that is not really implemented. Every week they will claim that jobs will be cleared off by production within 3 days meaning that you would get your initial 50% in your next paycheck. That also rarely happens. You get paid based on the jobs that your managers decide to pay you on, not on what you are really due. 

You are supposedly selling the best quality product constantly killing Fiberglass, to then realize that one of the tubs that you are selling is made out of fiberglass. 

It is sad that such a name, is getting destroyed by lies and bad management. 

One of the most non functional company’s I’ve ever worked for. They will work you for 80 hours and then tell you to get your overtime down. Bonuses are non existent especial with a manager that plays favorites. Work is relentless with little to no training or trust. Constant insults from management and corporate. Work for bottom dollar while at the same time having little to no job security. Benefits are laughable aswell as any time you would hope to see your family. Salesman live rich while you scrape by one time for thanksgiving we actually were given there left overs. Raise of responsibility does not mean raise of pay or respect in almost any case. In totality no lead installers at jacuzzi like what they do everyone is exhausted. The one thing I can add that was positive was my co workers leads and apprentices. All enjoyable hard working people being Slavs run by an incompetent sales and management staff.

Working at Jacuzzi Bath Remodel has been an incredibly rewarding experience, both professionally and personally. The company provides a structured environment where performance, growth, and accountability are clearly defined, which makes it easy to stay focused and driven. I appreciate the emphasis on training and continuous development—this isn’t a place where you’re left to figure things out on your own. Leadership is hands-on and invested in helping each team member succeed, which creates a culture of support while still maintaining high standards.

The earning potential is strong for those willing to put in the work, and the one-call close model challenges you to sharpen your skills daily. I also value the quality of the product and the reputation behind the brand, which makes it easier to confidently stand behind what I’m selling. Overall, it’s a high-performance environment that rewards discipline, consistency, and ambition.

Each day is fast-paced and dynamic, requiring a balance between high-level strategy and hands-on execution. I regularly collaborate with cross-functional teams, analyze performance data, and drive campaigns across digital, retail, and national channels. I've learned how to lead within a matrixed organization, sharpened my ability to prioritize under pressure, and gained a deeper understanding of brand consistency across markets. Management is results-driven but open to new ideas, and the culture is collaborative, with teams that take pride in the brand and work hard to deliver. The most challenging part of the role is managing shifting priorities with limited resources, but it's also incredibly rewarding to see the direct impact of your work—whether it’s a successful campaign launch or a strong partnership outcome.

The only people getting paid over 100k consistently would be the sales team. You can have 10 years of experience and they will still start you as a beginner with the minimum pay. The bonuses sounds nice but they give you so many hoops to jump through just to get paid. On top of spending 13+ hrs on average a day , the company gives you online assignments to do like homework every month as if you don’t already have enough on your plate, this will also hold you back from getting your bonus if not kept up to date.Don’t be fooled by the job post. A lot of empty promises. Not much room for advancement. A lot of work and little time to do the job. Don’t expect to get a raise or move up within a year either. The company will burn you out and replace you, proceed with caution. 

If you want to be in a highly competitive sales environment where one bad week can set you back months because of their "batting order" system in which they provide leads, then this is the place for you. Corporate is always changing things, they give you the least amount of time and notice for any major updates or meetings. "Tomorrow at 9am all hands on deck meeting".... Sorry, I have a doctor's appointment at 9am. Then they expect you to adjust your life to them. The pay can be great if you are consistently closing, but their scheduling department heavily lacks in making sure their appointments are confirmed. All in all, the company has great potential, but with the right competition to shake things up, they will fail.

The support is excellent here and everyone has the desire to help everybody. appointments are set for us as we never have to Cold call.  This is wonderful company to work and I appreciate the support that is given. I enjoy how they set you up for success. I like how the appointments are set and the customers are ready to hear what we have to offer. 

What is the best part of working at the company?
The self accountability it demands is extremely rewarding. Excellent team support, and consistent management support make it a great culture for success. You can fill your own bag based on the effort you are willing to put in, and it’s uncapped. 

What is the most stressful part about working at the company?
It is demanding. I have several long days. And the level of excellence is hard to keep up with sometimes because everyone is just that good.

What is the work environment and culture like at the company?
Family. Everyone is invested in each others success.

What is a typical day like for you at the company?
PMA! Drive to work and meet a new family with a new need.

I work remote and love the atmosphere. Management is understanding to life situations and flexible when things go wrong. Lots of change to structure and scripts can happen quickly. The best thing to do is work honestly, communicate when you're having trouble, and watch for communication on changes. Lots of training and effort to make individuals succend within the remote call center environment. The only cons from me are lots of complaints and difficulty on communication for backend, after sales customer care. The field designers also seem to have more rough policies and poor communication from the call center. Otherwise its a wonderful place to work, with fair pay.

Top Job Titles	Average Salary
Outside sales representative 96 salaries reported	$153,854 per year
Installer 31 salaries reported	$20.13 per hour
Lead installer 17 salaries reported	$25.82 per hour
Entry level sales representative 22 salaries reported	$29.64 per hour
Installation manager 15 salaries reported	$76,300 per year

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