janitor

cleaner

inside sales representative

account executive

outside sales representative

Jani-King

Build on the concept of owning your own business and capitalizing on an international brand name, Jani-King is the leader in the commercial cleaning franchise industry, From California to New York, from South America to Russia, you can find the Jani-King name servicing companies large and small. Being located in Houston, Texas, the fourth largest city in the US, Jani-King of Houston gave me the opportunity to work in a dynamic environment with a diverse group of both franchise owners, clients, and co-workers. With over 175 individual franchise owners and well over 800 accounts, overseeing the day to day operation was a task, but I learned a lot and can say that I have grown from the experience. Plagued by the a higher than average turn-over rate, it was very difficult for our office to grow and meet certain expectations, but the core group of six within the office pushed ahead and without a sales staff and a director kept the office profitable and together build a culture of trust. I always say that there are two types of relationships in business, 1) a business partnership, in which both parties benefit from each others success and 2) a business relationship , being involved only benefits one party at the cost of the other. This line could be easily crossed and many have, causing distrust between partners. Regaining this trust and establishing a culture of partnership was both the most difficult and rewarding part of the job. Comes to show that the most value asset in a company is the people they choose to represent them and conduct their business.

Worked for this company for only two months. Upon interview was told would average about 35 hours per week, and would have a weekly pay day on Friday. Hours only averaged at about 20 hours per week. Those who handle pay roll are extremely unprofessional because majority of the checks are sent out late. They do not care about their employees because if they did they would know that people depend on their checks to survive and pay bills. This company instead ignores employees phone calls and lies by saying another manager handeld the checks just to avoid the conversation, but the truth is they are lazy and uncaring. You are given the run around when your manager claims they will meet you at a certain time with your check but when that time comes your calls go unanswered and avoided. Checks get sent to employees who work at one locations but those at another are left out to dry with paychecks coming in a week late. This is absolutely unprofessional. Why make a paydate once a week if you are unable to keep up with a weekly payroll. I would file a claim with the department of labor if the pay was enough to fight over. You work your butt off for 20 hours just to find out your not even getting paid. Do not work for this company or give them your business. Those who do not care about their employees shows they do not have a heart. Its disgusting and I wish more could be done about companies who are ran this way. They should be put out of business. Employees are the foundation of a company if they do not care for the employees your business will fail.

The hardest part of the job is dealing with the management. Specifically the executives at the top. There is a lot of judging behind peoples' backs.

The office is gorgeous, clean, and bright.

Most likely, if you are not a family member of someone or a friend/familiar face, you will not feel included here. It will be harder to keep your position, and if you are fired or quit, a family member or friend will take your spot very easily. If you are related, you may be given a raise in as little as four months of working there.

If you do your job responsibilities correctly, chances are your manager will move the goalpost and find something wrong that you need to change or add additional tasks that were never needed beforehand. Ex: If mail has not come yet, take time out of your unpaid lunch to travel to the post office and figure out the problem. Even if this is not in your job description, they will say it is, and require it of you (an hourly worker, not salaried).

Training is not the best. You will not be shown everything you need to know until it is noticed that you have not done it. However, your manager will realize you were never properly trained on it, yet you will still be at fault.

The company feeds you every Wednesday morning, and once a week of every month. Be careful when eating, the chicken is not always fully cooked. There are multiple stations for coffee and multiple areas to eat/relax. There is an onsite gym, complete with 2 bathrooms and various gym equipment.

Supervises and coordinates activities of unskilled and service employees engaged in cleaning and maintaining facilities and equipment of commercial, industrial, or other establishments. Supervises those who do minor and routine painting and maintenance activities and keep building and grounds in clean and orderly condition. Oversee the- sweep and mop or scrub of hallways and stairs, empty trash and garbage containers, clean bathrooms and replace supplies, and/or replace air conditioner filters. Assigns tasks to workers, and inspects completed work for conformance to standards. Issues supplies and equipment. Notifies customer concerning need for major repairs or additions to lighting, heating, and ventilating equipment. Trains new workers, recommends discharge of incompetent workers, and performs other personnel duties as required. Requisition or purchase supplies and equipment. Prepare, obtain approval, issue and implement company quality control (assurance) program manual in compliance with owner contract and company requirements. Responsible for the interaction with owner, agencies, subcontractors. Reports to company management as required by either regulatory requirements or by corporate structure. Responsible for Quality Control program implementation. Act as liaison with owner, regulatory agencies, subcontractors and/or internal departments on quality related matters as required. Ensure adequate corrective measures are implemented in cases of noncompliance.

I was a franchisee, and it was great at the beginning, but after 20yrs it was bad. I learned that the more you gave the more they wanted they catered to new inlisted franchisees. And kept taking business away from old d buy franchisees leaving them to get new accounts and have to start new owner fees for 1yr. and continue doing this. You never actually got to a point where you were running your own business.  Headquarters and in house people that checked your account would lie. I always had to go with them when they did a walk through checking, every client that I had After I had worked all nite. And If you did not go with them they made up that my client did not want me anymore, and gave my account to a new franchisee Than I went back to my client. and it was a lie. It was a big scam So than again the new franchisee had to pay new finder fees and I had to get another account and pay new finder fees They said you could get your own accounts and when you did they found fault with how you did it. And then went on there own got the account that you really got , about 3mounths they waited    and got the account and gave it to a new franchisee Big scam I was a franchisee for 20yrs could not quit because I owed so much money out,

Office meeting. Return all calls from clients and/or franchise owner.  Map day out for inspections of facilities that is out of the range of 30 days.  Complete site visits that are necessary for Franchisees that have conflicting concerns about there assignments.  Complete necessary walk through on new account to help understand the new project.  It also give me the opportunity to bridge any gaps that have not been completed between client and the servicing staff to the facility.  Reconcile all paperwork to ensure that accounts are set up in a timely manner.  I enjoy seeing client and Franchise Owners develop relationships due to exceeding the client's expectations, and removing and all doubt of whether or not the Franchise Owner would be a good fit.  

Challenges will occur due to an unsatisfied client as well.  It difficult to re assure the confidence of services when a client has been declining, especially after multiple attempts to correct the concern.

Work place culture isn't a factor due to me being in the field everyday.

I'm in management, but there is always room for improvement and that keeps me in the loop of learning new ideas on how to make my job easier.

My experience with this company was overwhelmingly negative, and I would not recommend it to others. The work environment often felt toxic and unsupportive, and leadership was a major contributor to that atmosphere. During my time there, we went through three directors, which speaks volumes about the instability and poor management within this franchise.

The culture in the corporate office is unprofessional. Communication is frequently disrespectful, and employees are not treated with fairness or basic professionalism. Turnover is extremely high, and it’s clear why.

Work–life balance is almost nonexistent. Employees are routinely expected to work 60–80 hours a week, yet the effort and dedication put in are rarely acknowledged or appreciated.

In my personal experience, the CEO’s behavior set the tone for this negative environment. I consistently found his attitude to be rude, dismissive, and disrespectful, which made it difficult for employees to feel supported or valued. This franchise would benefit greatly from oversight by Jani-King International to ensure that proper leadership standards are followed.

A typical day at work was like a opening a box of crayons, you would never know what you would walk into, i've learned how to use a floor buffer ,wax floors and to work with people, using team work. Management was okay but was very crazy, different situations changed his or her attitude, happy one minute, then mean toward workers. The work place changed due to different buildings and areas , that might change due to big spaces to little spaces. you never know what you are walking into. The hardest part of the job for me was the way we had to clean around the people that was still  at work and whenever we cleaned one area, we had to make sure to go back and check and see if they original workers didn't track up the floors or spilled anything that may cause a big issue for us. The most enjoyable part of the job for me was the way it looked afterwards and getting done on time.... Because some nights we have gotten home real late, around 3-4 am due to the help we may have, some people may not be able to show up.

This review is for the Corporate office in Addison. The job itself is not difficult, it is the people within the company—corporate and regional that make it difficult. Upper leadership does not understand what the departments that report to them do. These people make 6 figures plus a year but have no clue how to assist their front line employees, nor do they have a desire to. Benefits are bad. PTO accrual is at 1.67 hours per pay period. Vacation time accrual depends on when you were hired. New employees get two weeks upon hire and then a week that increases based upon longevity with the company. Older employees were not given that benefit. Of two weeks upon hire. Upper leadership does not listen to front line employees when it comes to process improvement and treats staff, unless you are a favorite, as if they are insignificant. It is a decent job if you just need something between or to get established in a corporate environment. It could be a great company if the Founder, COO, and others in leadership listened. Benefits are abysmal so do not let the offered pay tempt you unless you just need a job. 

Management is trash, Depending on your location & how often they stock the things you need and clean your cleaning supplies like mop heads, rags, dust mops, you’re set to fail from the beginning on top of people have personal issues with you but take it out on your job position I will never recommend this to anyone, sad because this is an Easy job, but the management and the clients don’t do THEIR job & Jani-King don’t take care of their employees. Worst company I worked for , false accusations on my job when there’s cameras throughout the location but they never once wanted to check to see that I was never lying about my work even though I have my own recordings & pictures of my work done & 2 other people I worked with confirmed their accusations was falsely accused but I was the only who got the repercussions. 

Top Job Titles	Average Salary
Janitor 44 salaries reported	$14.10 per hour
Cleaner 35 salaries reported	$12.74 per hour
Inside sales representative 23 salaries reported	$23.62 per hour
Account executive 14 salaries reported	$65,928 per year
Outside sales representative 7 salaries reported	$68,799 per year

Working at Jani-King: Company Overview and Reviews

Jani-King

Jani-King Ratings

Popular jobs at Jani-King

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected