sales associate

manager

assistant general manager

commissioner

inventory control specialist

Jared The Galleria Of Jewelry

Jared has a very high turnover rate for a reason. First of all forget about selling Jewelry. Your primary function at Jared will be to sign people up for their high interest credit card account. There are 2 sections to Jared. Diamond and Perimeter, Perimeter personnel are not allowed to sell anything with diamonds in it. When I say anything with diamonds I mean anything! Just to review that last statement you might end up working in a jewelry store and you will not be able to sell diamonds. Over 70% of any Jewelry stores sales are diamond wedding rings. Most of the people working in the diamond department can sell whatever they want; this makes it impossible for perimeter to reach their goals. You will have 5 out of 5 standards you will have to achieve in order to keep your job. You must reach your 5 standards to 100% each month or they can fire you. Although they usually don’t right away, in their defense they do give you a shot. You will be hounded about your numbers constantly. The 5 of 5 standards are as follows.
1. Sales, Jared has single point pricing they are in the same family as Kay, Zale’s, JB Robinson and several other Jewelry companies that carry the exact same product. The other stores can also adjust their pricing so Jared is the most expensive place to buy Jewelry. They set the sales goal by looking at last years numbers and pretty much set it double of what the stores made last year. So if the store had a good year last year. Your year better be legendary!
2. Add-ons, Every time you do sell something you are expected to sell the customer something else trust me this gets old and it is difficult.
3. Repairs: The Company sets your repair goal. Pretty much in the same way they set the sales goal. If you are honest with your customers you will never reach your goal. I did witness the lowest scruples having people just make up stuff to make repair goal. Not only is it unethical it gives jewelers a bad name.
4. Credit: Selling people a 24.99% interest credit card is tough. Not to mention 24.99% used to be against the law. Google Usury laws. Then look at the interest rates on your credit cards and realize you’re paying horrible rates as well. Then send a thank you letter to your government that allows banks to pillage your money.
5. Warrantee: Why did I leave the warrantee until last? Well I hate to say it but it is a good deal in this case. A lot of the jewelry you will sell is made in communist China. So needless to say it is not the highest quality, it’s going to need some repairs. Plus people are rough on jewelry so it does pay off. With that being said people are used to being sold useless warranties with everything they buy, Or someone has purchased a $70.00 necklace and they don’t need a warrantee. If you don’t sell them one it will count against your numbers.
There are a couple other goals that you will be expected to reach but do not count against employment.
5a. Watch Goal (Swiss), People don’t buy watches anymore so good luck.
5b. Bears you will also be expected to sell St Jude’s charity bears. Personally I just got tired of having another thing to sell to customers but it does help sick kids. However the president of St. Jude’s does make over a million dollars a year so I’m not sure home much of a charity it is. And you sell the Bears for 13 or 14 dollars and only part of that goes to St, Jude’s. The math might be on the up and up but it’s hard to tell.
Another part of Jared is what they call TO’s or turning over to another employee. They do this so they don’t lose sales. If you are a good sales person this is actually a good practice. You don’t want to lose sales. However it is more commonly used by employees who have been there awhile to get part of your better sales. If you are selling a Tag Heuer watch the diamond personnel will start circling you like sharks expecting you to TO them into the sale or they will just force themselves in so they now get half. If you’re selling a cheap Peridot ring or if you have a difficult customer there will be no one to help you.
But wait the fun doesn't stop there! You also get to do a lot of cold calling! Before any Sale or event  the managers pull up a list of anyone unlucky enough to have signed up for their credit card in the past few years. You get to call all these people and tell them about the event. Some calls are great and the person will want to come. The rest are not. Remember most of the people who do show up will want to buy diamonds, Or jewelry with diamonds.
Kudos if you have hung in this long. But there is one more thing. When you get fired from Jared remember it is part of an almost monopoly in the low end Jewelry industry. If you apply at another location for sterling jewelers Zales, Kays, JB Robinson, Shaws, Belden, Ostermans, Weisfield, Rogers and Goodmans you will have to face your old numbers from Jared. So in short PLEASE FIND YOURSELF A BETTER JOB!!!!
“I don’t like any of these customers. I only want their money you have to get their money.”-My manager at Jared

My previous experience was in much higher end jewelry and WATCHES with affluent customers (not guests). This is a very low end chain store (think a cross between Walmart and Sams Club). I was tempted because it was a new location in a high income area and they promised it would be a flagship store with the best merchandise and they would carry Rolex and other prestigious brands. We never got Rolex and the trinkle of designer and higher end diamonds were only left with us for the first 2 months. 

They outright lied to me about commision structures saying we would average 4% plus hourly wage. Their data on new stores in high income areas was always exceeding their goals and higher commision. The quote from the recruiter was "your gonna make a ton of money".

First the commision rate is communal, if the store hits all of its goals commissions could be 6%. Once hired and I visited other stores and found out that never happens. 

Also they hire a lot of part timers so they don't have to pay full benefits and leave only a few seasoned pros at full time. Veteran sellers have to carry the store b/c the rest have little exp. or training. 

No matter what your personal sales, you only earn the commission rate the rest of store earns. I exceeded my goals every month yet my average commission was 1% and many times only 1/2%. While the 18-19 year olds living with their parents were ecstatic to just earn $10hr. Jared's is a Walmart masquerading as a fine jeweler.

Hokey training, hokey gimmicks and an embarrassment on my resume. Thank god after 1 year my previous employer rehired me. Presently my personal sales are more than that whole store. 

Take it from me the devil you know is better than the devil you don't.

The best part of that job was hearing they were going to have Rolex, the worst was realizing they suckered me.

I've never been picky when it came to employment, considering where the world is and how the job market is functioning in 2021. As long as the workload is balanced, wages are fair, and the team is competent. However, I've never experienced such chaos and extreme disorganization in a workplace than in Jared. They state multiple times that you don't need experience in order to work, but as an experienced worker myself, that's an entire lie. They barely train you, which leads to you questioning what you're supposed to do and why you're there. There is clearly favoritism in the team I was employed in, since the employees who were well liked by the manager received longer lunches, unannounced breaks and overall allowed to do whatever they please. This results in the rest of the team never being able to go on their lunch at the right time and never getting any breaks. 

For a store that takes jewelry seriously, you'd think they would be organized, cleanly, and very on-point, but that's simply not the case. The bathrooms are filthy, the breakrooms are overflowed with trash, and the store isn't maintained to it's best ability. And, because they aren't training you correctly, it ends up with frustrated customers asking you questions you were never taught the answers to.
Overall - steer clear. This job may look good considering the "NO EXPERIENCE NEEDED" title, but it's an obvious trick. There's so much content to learn, but none of the team members desired to teach the new people. 

There's a reason why this store is hiring. Work at a job where the team appreciates your hard work, because this for sure not that destination.

First of all, you have to answer the phone with this ridiculous full paragraph that's a tongue twister & is just SO not necessary. I had to record it & listen to it on way in to work just trying to get it down. Way too much, and we all agreed on that. Managers always breathing down your neck, right on top of you to see if you greet customers with the proper "Jared" greeting; which was the same for everyone- they never thought you has as much enthusiasm as you should in your tone. Training is actually pretty rigorous- you're learning about different metals, colored stones, diamonds, repairs, watches, etc & you would have to carry around an iPad to study & take tests, while waiting on customers! Was very hard to complete assignments on time doing it that way. Also, you never knew what your schedule was until the end of one week for the next week, so could not plan anything. You might find you're working all nights- & close wasn't until 10pm, or maybe you would work a night but have to be there at 9am next morning. Managers were always wanting us to role play sales/customer negotiations while they stood there & criticized everything you would say or do. There was a LOT to learn, & they wanted it learned super fast- not reasonable about it or even doable.

Overall I enjoyed working for this company. My typical day would consist of helping with several cleaning and repairs of jewelry and on average I would do 3-5 sales per day ranging from a few hundred dollars to thousands of dollars depending on the occasion. The job is pretty boring with not very much excitement. It is a good place to work for someone who wants a steady job that is low stress. The training is not very good overall. They are not going to teach you how to be a good sales person. They will teach you about the basics of the jewelry industry but not much else. Management was kind of hit and miss. Some managers I worked for where highly motivated and helped us perform at a higher level. Some managers were not around very much and didn't put much into the job. The most enjoyable part of the job is getting to sit with a young couple and help them pick out their dream engagement ring. The most stressful part of the job would be some of the logistics for special orders and custom designed jewelry. Their systems are very old and not user friendly for these kind of things. They definitely would benefit with updating the technology they use for the business. It is a lot like DOS from the 1980's. The last thing I would say is they didn't give out raises. I worked there for two years and I didn't receive a single dime in a pay increase. This puts the company at a disadvantage for retaining employees long term.

The commission structure pays a half of a percent of your total sales for the month.  You can only tier up when the STORE makes its numbers.  The managers only beat up employees with their words and are CONSTANTLY hypocritical and only look out for each other. The managers will constantly say team work but they don't do it themselves.  They only look out for each other.  When the managers do have a goal they make it a POINT to take over all the large sales that walk in the door and they MIGHT think about having an associate who is actually goaled for the day to come into the sale or even turning it over to the appropriate person.  The store has been opened for 6 years and have never made their goals for the year because of THIS ! You can't tell them anything, they can do no wrong.  They have events and except the employees to buy the food and stuff for the events. The training system is "Read this book, figure it out, don't touch the diamonds or get in my way while im trying to make money, get in where you fit in......" The only way to make it is if you really love kissing butt, then they will promise you a management position but you have to make sure you bow and kiss and the ring and tell the every-bodies business.

At first I thought this could be a good place to work, until they without notice took me off the schedule for 4 weeks! No warning AT ALL, and this is after I had 4 conversations with the managers about needing more hours. 
I tried to transfer to the repair shop for more hours and instead of letting me go so the shop could hire me, they held my position hostage against me and I was unable to move forward with the company at all, they held me back and messed with my financial living situation so badly that if my family relied on my income from them we would have been starving and living on the street and they would not have cared. I didn’t find out they put me as a part time employee (after being told I was full time) until 2 months into the job position just to find out that they do not give benefits OR PTO to part time employees. The managers are the WORST I have ever had, and I had to file a complaint to HR for professional retaliation. DO NOT WORK HERE. Outside of the employee discount for purchasing jewelry it’s a terrible place to work and you will not get support from your managers, and all the employees just talk bad about the others behind their backs. They act like school girls in elementary school, it’s ridiculous and they should be ashamed. 

I was truly impressed with the training at Jared, not only initially with buying motives, understanding consumers, keeping a client book and of course product knowledge, but the managers I worked with never lost an opportunity to offer on the job training, advise, constructive criticism and resources for further product knowledge. 
The team felt like a well oiled machine, each knowing their own strength as well as their teammates and often times selflessly turned customers over to a more appropriate salesperson if the personality or product knowledge offered from their teammate was more suited to this client. 
Truly the only 2 downsides to this job was firstly; we were expected to stand for 8 hours a day (no opposition to this, I've been required to do so in other jobs)  but required to wear heels or very dressy flats, ballet flats were not an option. So my feet and back started to hurt and I was only part time and in my early twenties.
Secondly, I feel they offer a modest but fair hourly wage, but the commission percentage was very low so even our top performer, who by the way, was often National top performer, made less than 40,000 a year.

I took this job as an apprentice due to being unable to secure the position elsewhere. As an apprentice, job requirements are just short of being an office clerk. It is regularly expected that you will spend the first months without practical work for the trade. An average apprenticeship with another company has been projected to last 2 years with the outcome of being a repair jeweler ready for more advanced teachings. This company will keep you as an apprentice for as long as possible, and may keep you pursuing apprentice duties even after promotion. The ultimate goal is to become a repair jeweler, fabrication is outsourced. Management at the branch I work under will regularly give the apprentices their own work to talk with friends and family or scroll social media throughout the day. The door couldn't be described as revolving so much as being left open; it is a regular occurrence for new employees to last weeks or days before moving on. Management is heavy-handed but unskilled, seemingly only remaining due to tenure. This should be a last resort in searching for an entry to the jewelry trade.

You can learn a lot, and very quickly. However, the management is not on your side. Even if your team's manager is nice and helpful, they have almost no say in if you are promoted, and no say at all in if you get your yearly bonus. The district managers and above will actively find excuses and make up new hurdles for you to have to push through to get a promotion or any kind of pay increase. The first manager I worked under was pretty good, but they left and the new managers we had to deal with were incredibly incompetent. I had essentially been acting as an assistant manager while our first manager was gone on vacations, so the new managers took advantage of that and had me doing their tasks for them. They would spend most of their time on the phone with the district managers, instead of doing their jobs. The workplace culture can change drastically depending on who your manager is, so there is no consistency between stores. The only enjoyable part of the job was getting to leave it.

Top Job Titles	Average Salary
Sales associate 12 salaries reported	$16.92 per hour
Manager 1 salary reported	$19.50 per hour
Assistant general manager 5 salaries reported	$65,902 per year
Commissioner 1 salary reported	$19.50 per hour
Inventory control specialist 2 salaries reported	$15.50 per hour

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