aircraft maintenance technician

captain

line service technician

aircraft refueler

avionics technician

Jet-Access

So when I first started working here it was a very laid back job and I was properly trained on everything I encountered while I was on the job. We started growing at the Gallatin airport and with huge growth comes with more responsibility and more work. I personally have worked here for 3 years, and this last year it’s gotten worse. The hangar situation is very stressful, we are ripping up safety tape/lines to make airplanes fit into hangars. Work that should be simple cannot be  because we have to many airplanes and not enough hangar space.  We force airplanes into hangars which is very unsafe. Also during this time we are very understaffed, when management decided to fire a person we were left understaffed for 2 months and during the time of this review we still haven’t hired anyone yet. The mental toll this job will take on you is stressful while you're here. When you get off work if you work the closing shift like I, there is a chance you will have to come back and work another medical flight or an after hours flight anywhere from (21:30-04:30). I’ve also worked by myself closing down the airport every weekend for 2+ years. Which is a safety concern working around ladders and operating equipment. I will say the only reason I stayed here this long is because of the people whom I was surrounded with, they made the job manageable. One more work life balance complaint is not being able to be off weekends, I have to take PTO in order to be off a Saturday or Sunday. My advice to Jet Access higher ups is to take more consideration to your employees and help them help you out. 

I've worked here prior to getting another position with them while I transitioned between college and career. This company is soon to merge into another company called Jet Access Aviation and has grown since I was last employed with them in 2013. They have line service positions with two shifts: 0600-1400 and 1300-2100. You will have to stay after hours on average 3-4 days per week based on employees on staff. The T-hangar customers are the best as well as some of the returning customers. It's a very diverse job that enables you to understand a large aspect of aviation. You will be fueling both piston/jet aircraft in various sizes, learning to stack hangars, re-arranging line equipment, cleaning the FBO, marshalling aircraft, accepting fuel loads, towing various aircraft and assisting customers/management with any needs. Just remember you are the entry-level line guy. The best way to move up here is to take on the CSR position at the front desk and learn the system. That will get upstairs to notice you well. They have a new line manager that understands all the aspects of line service and will train new employees well. Overall, I am glad to see them developing as this is still one of my favorite airports I have ever worked at. 

What is the best part of working at the company?
Only thing that's good is a paycheck every two weeks.

What is the most stressful part about working at the company?
Always change in managers, no consistency from upper management to the lowest of the crew. From what I witnessed they pick and choose to play favorites and pick on others. The tenure is like a rotating door so no bother getting used to people either they leave because of management or just isn't what they thought it was going to be.

What is the work environment and culture like at the company?
Most of the higher ups don't even know the names of employees. I watched them call one person a completely different name even though they been their for 2 years and when he left finally realized he was calling his name wrong. They do the whole pizza thing to boost moral.

You can work all day and do what they ask, but they will immediately throw you under the bus if you make one mistake.  There is no official training program, you get a 2-hour PowerPoint presentation and tour of the facility, and then you are off for one day of training.  There is no official station trainer for the department you are working in, so it is only passive-aggressive emails from your boss if you make one slip-up.  They expect you to have the job down-pat on the first two days, but if it is day 3 and you still have questions/slips, they will pull you into a conference room and treat you like a failure.  They constantly look for problems that you may have made so they can ridicule you, even if it was a month old.

-Management refuses to care for and support its employees. The shop is left with outdated and unsafe equiment while the company buys and leases new jets and ground service equiment.
-Pay is below industry standard, and advancement is not possible. Annual reviews do not occur, nor do the raises. A company who promises to promote from within almost exclusively hires outsiders for maintenance.
-Communication is nonexistent, causing frustration and waste of both time and materials.


if you want no direction and management that takes  hierarchy over truth you're in the right place . Tell tell you to do something with no direction or not speak to you at all expecting you to have it figured out even though that's not your job description. 

Beyond mismanaged. Complains about profit when overhead is insane. Gotta be in the good boys clubs to get any movement within the company. Says they’ll take care of you, but they’re empty promises. Burn through employees before ever looking at themselves. Step up and do more? They expect it of you and refuse to pay you more.

This company has lots of opportunity if you are interested in working for yourself with not much social interaction. You are also not followed up with regarding goals and team targets for the month.

Great job and relatively relaxed. Only problems are that the benefits and shifts are not great for families. There are a few other concerns about ppe but they are trying. Worst is that they seem to have favorites and they become management even though they have a lot less experience. 

Enjoyed my time at Jet Access Aviation. I would recommend working there. A great place to build flight time and fly to lots of locations. Jet Access has a great team. 

Top Job Titles	Average Salary
Aircraft maintenance technician 14 salaries reported	$37.68 per hour
Captain 8 salaries reported	$175,938 per year
Line service technician 12 salaries reported	$18.27 per hour
Aircraft refueler 13 salaries reported	$18.85 per hour
Avionics technician 5 salaries reported	$42.50 per hour

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